ReScore Reviews™ (16)

ReScore
Overall Rating 4.6874981/5Overall Rating 4.6874981/5Overall Rating 4.6874981/5Overall Rating 4.6874981/5rating 4.6874981
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
87% Would Recommend
100% Business Response
Latest Review 1 day ago
Lorie T. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & fast "
Great job, no problems whatsoever.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/20/2018 06:16 AM
FRANK E. at Spradley Hyundai responded on 04/20/2018

Thank you ma'am for your business and your time to fill out our survey! both are greatly appreciated! We look forward to your next visit.

Jason J. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Oil change"
The staff here is great. Very friendly and helpful.
Vehicle: 1995 Hyundai Accent
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 08:13 PM
FRANK E. at Spradley Hyundai responded on 04/18/2018

We at spradley greatly appreciate your business and time to fill out our survey! we look forward to your next visit!

Carrie M. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service!"
The staff is professional and curtious. I arrived with no appointment, but was taken care of with little to no wait time. I will always take all of my family's vehicles here, and know that I will be treated well!
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/06/2018 09:08 PM
FRANK E. at Spradley Hyundai responded on 04/09/2018

Thank you greatly! We strive for a FIVE STAR visit! Your business and your time to fill out our survey is appreciated! WE look forward to your next visit!

Wayne G. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Check up time "
Had a great experience fast friendly price is reasonable
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/04/2018 09:51 AM
FRANK E. at Spradley Hyundai responded on 04/05/2018

We at Spradley strive for a 5 STAR visit! WE greatly appreciate your business and your time to fill out our survey! It makes us a better team for our customers!

Sherri H. on 04/03/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service review"
good job, very fast service, but no vacuum done on completion of the oil change
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/03/2018 12:09 PM
FRANK E. at Spradley Hyundai responded on 04/05/2018

Thank you for your business and your time to fill out our survey! I do apologize for not getting the vehicle vacuumed. your next visit we will be sure it gets washed and vacuumed. Thanks again.

Tracy S. on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick reliable service. Great price"
Will definitely come back. Great price, great location. Fast and friendly.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 03/24/2018
Service Type: Maintenance
Review Created: 03/27/2018 05:36 PM
FRANK E. at Spradley Hyundai responded on 03/28/2018

Thank you for your business and your time to fill out our survey!Makes us a better team for our customers!

Verified Customer on 03/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"communicate with the customer well, no surprises."
People are super friendly and knowledgeable. Never an issue when I visit, timely in scheduling appointments as well as completing the task at hand.
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 03/14/2018
Service Type: Repair
Review Created: 03/19/2018 09:53 AM
FRANK E. at Spradley Hyundai responded on 03/19/2018

Thank you for your business and your time to fill out our survey! it makes us a better team! Both are greatly appreciated!

Melissa E. on 03/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance department was great."
The maintenance department was great. I was in the showroom looking to trade in this vehicle and i waited for twenty minutes when no sales person spoke to me. This would be my third Hyundai. I would recommend the service department but not this showroom.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 03/09/2018
Service Type: Maintenance
Review Created: 03/13/2018 01:18 PM
FRANK E. at Spradley Hyundai responded on 03/13/2018

Thank you for your response and your business! We greatly appreciate it! I do apoligize for the sales department not being of some assistance.

Charles G. on 03/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
The scheduler remembered me and went the extra mile to do the service and make it a great experience. She even had the car washed after the service!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/08/2018
Service Type: Maintenance
Review Created: 03/12/2018 06:00 PM
FRANK E. at Spradley Hyundai responded on 03/13/2018

We at Spradley Strive for a FIVE star visit! WE thank you for your business and time to fill our our survey! It makes a better team!

Michelle H. on 03/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Work together to get the job none fast. Let me know what's next on my service ahead of time so I can prepare for the cost.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/08/2018
Service Type: Maintenance
Review Created: 03/12/2018 04:06 PM
FRANK E. at Spradley Hyundai responded on 03/13/2018

Thank you for your business and time to fill out our survey! Both are Greatly appreicated and we look forward to your next visit!

Kathy F. on 03/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent professional service."
My car was in for rebate work, I asked then to check the whole thing over. They found a couple of minor repairs that needed attention. Two hours later, my car was fixed and running like a top! What a great place to get your car repairs done. Really! The staff was excellent. Thanks to all of you.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/27/2018
Service Type: Repair
Review Created: 03/02/2018 11:33 PM
FRANK E. at Spradley Hyundai responded on 03/05/2018

Thank you for your business and your time to fill out our survey! both are greatly appreciated! We strive for a FIVE star visit!

Aaron R. on 02/28/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Customer service ."
Everyone was very nice,
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/28/2018 06:44 PM
FRANK E. at Spradley Hyundai responded on 03/05/2018

Thank you for your response and your business both are greatly appreciated!

Albert C. on 02/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warrenty Work"
Great Customer Service!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 02/23/2018
Service Type: Repair
Review Created: 02/27/2018 12:36 PM
FRANK E. at Spradley Hyundai responded on 02/27/2018

We at Spradley Hyundai Greatly appreciate your business and time to fill out our survey! Both are greatly appreciated!

Jill H. on 02/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional service"
Quick, professional service shop. Covered every detail that I needed addressed.
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 02/21/2018
Service Type: Repair
Review Created: 02/26/2018 08:27 PM
FRANK E. at Spradley Hyundai responded on 02/27/2018

Thank you for your business and your time to fill out our survey! both are greatly appreciated!

Scott L. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Easy to drop off for oil changes
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 10:03 AM
FRANK E. at Spradley Hyundai responded on 02/20/2018

We strive for a FIVE star visit towards our customer! We greatly appreciate your business and your time to fill out our survey! both are greatly valued!

Michael D. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
The recall service was done at my appointed time and done in an efficient manner.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 10:53 AM
FRANK E. at Spradley Hyundai responded on 02/19/2018

Thank you for your business and your time to fill out our survey! both are greatly appreciated! Its our goal to strive for a FIVE star service!

Verified Customer on 02/18/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Climate Control settings"
wow too many questions
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/18/2018 07:17 PM
FRANK E. at Spradley Hyundai responded on 02/20/2018

Thank you for answering my call and im glad we had got the time to talk about the hvac system. We look forward to you coming back in and we can work this issue out.

Phillip F. on 02/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Warranty Repair"
Great job!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/17/2018 04:55 PM
FRANK E. at Spradley Hyundai responded on 02/19/2018

Thank you for your business and your time to fill out our survey! we do apologize it took longer than expected but I'm glad we still got you taken care of!

Verified Customer on 02/14/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Billing mistakes 😢"
I have been billed wrong twice when getting oil changes
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 10:18 AM
FRANK E. at Spradley Hyundai responded on 02/14/2018

Thank You For your business and time to fill out our survey. Both are greatly Appreciated.

Tina M. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Salesman Kirk Childress always helpful not pushy"
Very clean..all employees are customer focused
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/08/2018 06:55 PM
33ea80b4c2741114e7447a5d41f102db?s=28
FRANK E., service advisor at Spradley Hyundai responded on 02/09/2018

Thank you for your business and your time to fill out our survey! Both a greatly appreciated and we look forward to your next visit!

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