Spradley Hyundai

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719-544-8162
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Overview

Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5Overall Rating 4.37/5rating 4.37

339 Reviews

5 star
66%
4 star
16%
3 star
6%
2 star
5%
1 star
5%

ReScore Reviews™ (18)

ReScore
Overall Rating 4.6666644/5Overall Rating 4.6666644/5Overall Rating 4.6666644/5Overall Rating 4.6666644/5rating 4.6666644
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
88% Would Recommend
100% Business Response
Latest Review 11 days ago

Reviews

WP
William P.
Pueblo, CO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
customer service was excellent
Very efficient
Recommended
FRANK E. from Spradley Hyundai responded on 11/09/2018

Thank you for your business and time to fill out our survey! both are greatly appreciated!

PF
Phillip F.
Pueblo West, CO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great Service
They always take good care of the car, they are patient when I have questions.
Recommended
FRANK E. from Spradley Hyundai responded on 11/07/2018

thank you for your response and your business. We greatly appreciate both!

ME
Melissa E.
Beulah, CO
2014 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2018 Category: Service
Misleading
NA
FRANK E. from Spradley Hyundai responded on 11/05/2018

thank you ma'am for your business and your response. i do apologize about the oil change vouchers and will speak with the sales department about it.

TS
Tracy S.
Florence, CO
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Great service.
Quick reliable, and honest. Good price, treat you with with respect. Highly recommended. Thank You
FRANK E. from Spradley Hyundai responded on 10/17/2018

thank you ma'am for your business and your time to fill out our survey. both are greatly appreciated!

Verified Customer
Pueblo, CO
2009 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Average
Reasonable amount of time for repair, price was fair. Honestly, it wasn’t bad at all, it’s just that dealerships in general have had such a bad reputation, I guess I was a little surprised.
Recommended
FRANK E. from Spradley Hyundai responded on 10/17/2018

Thank you sir for giving us your business and i hope this experience was a turn around. We look forward to your next visit and appreciate you as a customer!

LB
Lee B.
Rocky Ford, CO
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Excellent service
The place is nice, clean, the staff is friendly, helpful. An overall easy and quick place to get my vehicle serviced
Recommended
FRANK E. from Spradley Hyundai responded on 10/15/2018

Thank you for your business and your time to fill out our survey! we Greatly appreciate your business!

Verified Customer
Pueblo West, CO
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2018 Category: Service
Good
Did a good enough job this time. I would like to see Spradley give a more thorough detail of what is going on with my vehicle and an update of what will soon need to have maintenance.
Recommended
FRANK E. from Spradley Hyundai responded on 10/08/2018

Thank you for the response, we appreciate it!

ML
Michael L.
Pueblo, CO
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
wonderful people and service
excellant
Recommended
FRANK E. from Spradley Hyundai responded on 10/08/2018

We greatly thank you for your business and time to fill out our survey! We look forward to you're next visit.

CW
Charles W.
Canon City, CO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018 Category: Service
Good service department with friendly people.
Took care of my problems and serviced my car in a timely manner .
Recommended
FRANK E. from Spradley Hyundai responded on 10/01/2018

Thank you for your time to fill out our survey and your business! we look forward to your next visit!

MH
Michelle H.
Pueblo, CO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018 Category: Service
Service
Great customer service they greet you right away.
Recommended
FRANK E. from Spradley Hyundai responded on 10/01/2018

Thank you for your business and response. both are greatly appreciated !

Verified Customer
Pueblo West, CO
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Recall review
The Services Dept. Checked recall issues to see if any problems needed to be addressed.
Recommended
FRANK E. from Spradley Hyundai responded on 10/01/2018

I'n glad we got you taken care of and we look forward to your next visit!

AM
Anita M.
Pueblo, CO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Great service by friendly and caring staff
Had a great experience! Thanks everyone
Recommended
FRANK E. from Spradley Hyundai responded on 09/28/2018

Thank you for your business and your time to fill out our survey! both are greatly appreciated and we look forward to your next visit!

LT
Linda T.
Pueblo, CO
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Excellent service.
Excellent service.
Recommended
FRANK E. from Spradley Hyundai responded on 09/21/2018

Thank your for your business and we appreciate your time filling out our survey!

Verified Customer
Pueblo, CO
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Friendly service in a timely manner
Always go to get my service done here always pleased
Recommended
FRANK E. from Spradley Hyundai responded on 09/21/2018

Thank you for your business and time to fill out our survey! both are greatly appreciated!

Verified Customer
Pueblo West, CO
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Very positive response
had a non-scheduled oil change done. It was done effectively and quickly, and the multi-point inspection was also done. I'm very satisfied.
Recommended
FRANK E. from Spradley Hyundai responded on 09/07/2018

Thank you for your business and time to fill out our survey! both are greatly appreciated!

JM
John M.
Colorado Springs, CO
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Courteous, quick service without appointment, communicated the repair needed
See above
Recommended
FRANK E. from Spradley Hyundai responded on 08/29/2018

Thank you for your business and time to fill out our survey! both are greatly appreciated!

JR
Judy R.
Pueblo West, CO
2009 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/29/2018 Category: Service
Should have been a simple oil change
Techs need to take time and make sure job is done correctly , a simple oil change took 2 visits
Recommended
FRANK E. from Spradley Hyundai responded on 08/29/2018

i do apologize for the inconvenience. we did have some issues with our crush washers the vehicle calls for so again i do apologize. I'm glad we were able to get your vehicle back in our shop and correct the issue and also get your vehicle cleaned up underneath. please let us know if anything else.

GB
Gregory B.
Rye, CO
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Excellent Service
We came in with no appointment and they serviced our vehicle quickly and had us out in record time.
Recommended
FRANK E. from Spradley Hyundai responded on 08/29/2018

I'm glad we got you taken care of and we look forward to your next visit! We appreciate your business!

JM
Jim M.
Pueblo, CO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Great Service
Thank you Misty... Great to work with you in dealing with my car issues...
Recommended
FRANK E. from Spradley Hyundai responded on 08/29/2018

Thank you for your business and time to fill out our survey! we greatly appreciate both!

Verified Customer
Pueblo, CO
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Great service
Problem fixed without any hassles
Recommended
FRANK E. from Spradley Hyundai responded on 08/24/2018

Thank you for your business and also your time to fill out our survey! both are greatly appreciated and we look forward to your next visit.

Displaying Review 1 - 20 of 339 in total