Stauffers Auto Service


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

254 Reviews

98% Would Recommend
Latest Review 4 days ago
Jeff B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said he was satisfied with the service. The staff went above and beyond to work quickly and they worked with his schedule. He has not experienced any further issues with his vehicle.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/10/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Lisa C. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a smile and a guarantee"
Jim and his staff are talented mechanics. All they need is to drive your car to hear it and feel it and they know how to fi it
Vehicle: Hyundai Sonata
Service Date: 11/06/2017
Review Created: 11/07/2017 06:11 PM
Velma Q. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place for repairs they do great work and the prices are resonable"
I would definitely recommend people to Stauffer's I've been pleased with the work I've had done so far
Vehicle: INFINITI G35 Coupe
Service Date: 11/01/2017
Review Created: 11/02/2017 07:58 PM
Rob A. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best"
I had a fog lamp out for weeks that I hadn't bothered with. I got a text from Max at 10:30 asking if I needed any work done, I asked if I stopped in at noon could we be done by 1:15? He said yes, so I stopped in and was out by 12:20 - the best around.
Vehicle: BMW 3 Series
Service Date: 10/26/2017
Review Created: 10/30/2017 01:17 PM
Mark G. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient, Reasonable and Overall Good Guys"
Thanks for texting me when my service was due. Got in, got out in 24 hours.
Vehicle: BMW 5 Series
Service Date: 10/27/2017
Review Created: 10/28/2017 05:18 AM
Matt L. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
All of the folks that work there go out of their way to assist the
customers with their cars needs.
Vehicle: Mercedes-Benz GL-Class
Service Date: 10/25/2017
Review Created: 10/26/2017 08:08 AM
Thomas S. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, Efficient and Honest Service"
Within an hour of arriving, my oil change was completed. As my brake light had come on they checked my brakes and found they were fine. Potentially other shops may have tried to sell me new brakes, but no Stauffer’s. Honest and professional business.
Vehicle: BMW Z3
Service Date: 10/19/2017
Review Created: 10/21/2017 05:24 AM
Kathleen B. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
First time to Stauffers Auto Service. I made an appointment and asked to wait. My vehicle was promptly worked on as soon as I arrived, and ready in a timely manner. Stauffers Auto Service was recommended to me by my neighbors, and they did not steer me wrong.
Vehicle: Subaru Outback
Service Date: 10/11/2017
Review Created: 10/12/2017 05:50 AM
Jonathon H. on 09/30/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Jonathon said he had to take the vehicle back to the business a couple of times to get the item repaired again. When they replaced the wheel they had replaced it incorrectly and the inflating stem on the wheel was not exposed. He then had to take the hub cap off and move it around to get it up. They had replaced the inside bearing that had gone bad. Once they replaced that it ended up causing another problem on his vehicle. He then had to take it back again. He is very thankful they did not charge him but they were contemplating on whether they should charge him or not. They had also replaced his windshield wipers. His wipers had stopped in the middle of his windshield. He has already gone back to the business at least 3 to 4 times and he did not want to go back again. At this point he had decided to find someone else to fix the problem. He was not satisfied with the fact the repairs were not done very well and they were not done in a timely manner.
Vehicle: Honda Civic Si
Category: Service
Service Date: 09/01/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Kari D. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service "
Thank you for taking such great care of my car!
Vehicle: MINI Cooper Hardtop
Service Date: 09/22/2017
Review Created: 09/24/2017 03:14 PM
Becky B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Becky said she is a repeat customer of this business. They have good prices and don't do anything that doesn't need to be done. The young man she dealt with on the phone and in person was very knowledgeable, friendly and helpful.
Vehicle: Saab 9-3
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Joshua T. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joshua said they are consistent, and fast.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Kirk E. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Subaru"
As always, friendly, good service at Stauffers.
Vehicle: Subaru XV Crosstrek
Service Date: 09/15/2017
Review Created: 09/21/2017 10:57 AM
Steve B. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said the business provided good service. They were fair and they had reasonable prices. They were very knowledgeable and trustworthy.
Vehicle: HUMMER H2
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Velma Q. on 09/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change and checked for other problems "
The service is good and the staff is friendly
Vehicle: INFINITI G35 Coupe
Service Date: 09/01/2017
Review Created: 09/01/2017 08:05 PM
Rob A. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best"
As always, honest & timely service - the best around.
Vehicle: BMW 3 Series
Service Date: 08/16/2017
Review Created: 08/21/2017 05:27 PM
Greg M. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Greg said the work was done and it was standard as far as he can tell.
Vehicle: Mazda CX-9
Category: Service
Service Date: 08/04/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie D. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stephanie said the employees paid attention to detail, they took the time to locate her vehicle's issues and they repaired it to the best of their ability.
Vehicle: Toyota Land Cruiser
Category: Service
Service Date: 08/04/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Roger M. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roger said this business provided great and personal service.
Vehicle: BMW 328i
Category: Service
Service Date: 07/28/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
George R. on 07/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
George said they did a good job, but it took awhile.
Vehicle: BMW 3 Series
Category: Service
Service Date: 07/26/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 254 in total