100% Would Recommend
Latest Review 2 days ago
David H. on 01/14/2018
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"Connection with customer"
Early drop off was convenient, technicians were knowledgeable, people were friendly. Overall great experience.
The only slightly negative feedback is that the work quoted seemed to be on the high side (price wise).
Vehicle: Jaguar XJ
Service Date: 01/12/2018
Review Created: 01/14/2018 03:27 AM
Cole D. on 01/09/2018
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Cole said the business provided good service. His vehicle is running well now and it cost him less than he thought it would.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 01/05/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Jorge P. on 01/04/2018
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"It's all about the trust factor and they have certainly earned my trust."
I have complete confidence in Shane, if you have an unexpected repair he is straight-up on your time line before it becomes an issue.
Vehicle: BMW 3 Series
Service Date: 12/29/2017
Review Created: 01/04/2018 06:31 AM
Jim D. on 12/29/2017
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Spoke with Heather. She said she loved the business.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/27/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Michelle S. on 12/22/2017
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Michelle was very satisfied with the service. She will continue to use this business.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 12/13/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Helen R. on 12/13/2017
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"Great every time!"
I have taken my BMW and my Mini here, and have experienced great service every time. Good communication, fair prices, flexible and willing to patiently explain things and answer questions any so a non-car gal can understand!! My car is always ready when they say it will be. Thank you Shane and Mike!
Vehicle: BMW Z4
Service Date: 12/12/2017
Review Created: 12/13/2017 06:29 AM
Gaspare M. on 12/12/2017
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Gaspare said the business is great. They are quick and efficient.
Vehicle: Jaguar XK8
Category: Service
Service Date: 12/06/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Melvin F. on 11/30/2017
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"Professional Service, Customer oriented"
I have had my vehicle serviced a couple of times at English Auto, and have been Happy with the service both times.
Vehicle: BMW 6 Series
Service Date: 11/21/2017
Review Created: 11/30/2017 04:54 AM
Gloria H. on 11/24/2017
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"Honest , and quality!"
everything Shane did for me was 5 star with my BMW. Highly recommend!
Vehicle: BMW 3 Series
Service Date: 11/01/2017
Review Created: 11/24/2017 02:05 PM
Kristen G. on 11/24/2017
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Kristen said the facility was really great. They were through and didn't try to over charge.
Vehicle: Acura MDX
Category: Service
Service Date: 11/22/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Klaus N. on 11/18/2017
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Klaus said they are very good.
Vehicle: Jaguar XJ-S
Category: Service
Service Date: 11/14/2017
Review Created: 11/18/2017
This review was collected via phone interview by Customer Research Inc.
Darrell J. on 11/15/2017
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"2007 LandRover RangeRover"
Great Professional and friendly individuals.
Vehicle: Land Rover Range Rover
Service Date: 11/14/2017
Review Created: 11/15/2017 01:20 PM
Danny G. on 11/13/2017
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Danny said the staff are very customer-oriented at this business. They are very knowledgeable.
Vehicle: MINI Cooper Coupe
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Shirley D. on 11/12/2017
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"English Auto Staff were very genuine. They provided the TLC that my vehicle needed coming out of storage. "
I was satisfied with the service I received. Owner was very professional on the phone and in person. He took the time to listen to my description of the malfunctions I was experiencing with my vehicle and reassured me that he would notify me first on vehicle repairs needed before any work was conducted. Thank you so much for the free shuttle service as well.
Vehicle: Mercedes-Benz C320
Service Date: 11/10/2017
Review Created: 11/12/2017 05:04 PM
Will C. on 11/05/2017
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"competent, and honest"
I've been using English Auto for over five yers, all work done professionally and on time. Shane and Mike are very personable and friendly.
Vehicle: Jaguar XK8
Service Date: 11/03/2017
Review Created: 11/05/2017 02:36 AM
Vonnie C. on 11/04/2017
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Vonnie said she is doing well now because of her visit to this business. She was in a unique situation, but Shane did his homework on it. It took stress off of her knowing that she was in good hands and that Shane knew what he was doing. She can't say enough good things about the way he handled the situation. She was very impressed with the interest he showed in her and her situation. She was in a quandary as to what she was going to do but the fact that he stepped in and showed her empathy lifted a huge weight from her shoulders and meant alot. He helped her greatly.
Vehicle: Subaru Legacy Sedan
Category: Service
Service Date: 11/01/2017
Review Created: 11/04/2017
This review was collected via phone interview by Customer Research Inc.
Tony H. on 10/30/2017
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Tony said this business does a good job.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 10/12/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Krishaun W. on 10/24/2017
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Krishaun said she received really good service.
Vehicle: Ford Focus
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Zelefack T. on 10/23/2017
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Zelefack said he has visited this business back and forth with the same issue because they have not found a solution.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Deborah M B. on 10/09/2017
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"Fuel Pump Replaced "
Great service. They took me in on a moment s notice and repaired my car same day service. They go the extra mile in customer service.
Vehicle: BMW 3 Series
Service Date: 10/03/2017
Review Created: 10/09/2017 05:41 AM
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