Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

713 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


HS
Holly S.
Maryland
Subaru Outback
Verified
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07/14/2018 Category: Service
Holly said the employees did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

VC
Vonnie C.
Odenton, MD
Subaru Legacy Sedan
Verified
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07/11/2018 Category: Service
Vonnie said she was able to receive an appointment at this business right away. They did a good job and only did what needed to be done. She stated she feels they have their customers well being and interests at heart. They care about their customers and about doing a good job. She was very impressed with their service and can not say enough about them.
This review was collected via phone interview by Customer Research Inc.

JJ
Jay J.
Maryland
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Jay said the staff was great to work with. Kenny was a whiz with the vehicles.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Severn, MD
Chevrolet Corvette
Verified
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06/18/2018
Great shop
quick service, treated well, works around your schedule. Really love doing alignments, they just love it.

FG
Francis G.
Rockville, MD
Jaguar S-TYPE
Verified
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06/13/2018
Problem found problem FIXED!!!
Shane and his team find what the problem is and then explain the problem to you and what the cost will be and time needed to repair it. They also fix the problem.
I have been trusting them for many years. Have always found them to be honest and efficient.

SV
Shelly V.
Crofton, MD
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
I wouldn't go anywhere else!
Shane always tries his best to get me in for an appointment at a time that works for my crazy schedule. My A/C went out and they were able to fix it before the temperature went up. In addition to repairing the A/C, they took care of a sensor. Great service from people I trust.

RA
Renee A.
Upper Marlboro, MD
Jaguar XJ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Renee said the staff at the facility are honest and they do good work.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Odenton, MD
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05/27/2018
Top Notch Pros
I you want it done right you should go here

TB
Tyler B.
Severna Park, MD
Mercedes-Benz E550
Verified
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05/25/2018 Category: Service
Tyler said the business has very good service.
This review was collected via phone interview by Customer Research Inc.

BN
Brenda N.
Severn, MD
Mercedes-Benz SLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Brenda said Shawn was very helpful, professional, and relaxing to speak with on the phone.
This review was collected via phone interview by Customer Research Inc.

WD
William D.
Ellicott City, MD
Toyota Highlander
Verified
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05/18/2018
Always wonderful!
I always took my Land Rover to English Auto. Their prices and customer service are always the best. Though i finally had to trade in my LR3, whenever I need work on my Toyota Highlander, i will always bring it to them.

AD
Amy D.
Ellicott City, MD
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Amazing place!! Highly recommend!
My husband and I have taken our vehicles to English Auto over the past 5 years. They are fast, friendly, and terribly accommodating to your schedule. I also feel they are honest and reliable. We have had a few times where they recommended something be done but gave us a timeline not pressuring us to get it done immediately. They also have always been fair in pricing and clearly value loyal customers. I recently took my car in for what I thought was an issue but when they didn't find anything, they did not charge me for their time. Just a great group of talented folks who go the extra mile! I highly recommend them to everyone!

JD
Joe D.
Odenton, MD
Ford Fusion
Verified
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05/18/2018
Needed last minute fix They did a great job to squeeze me in and get the car back in the time time that I needed.
I really needed a rush job done. They were able to squeeze me in and get the job done in the time I had available.

CH
Cynthia h.
Severn, MD
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Cynthia said the service was great. Shane was legit and honest.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Severn, MD
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
Bringing my 2011 Terrain SLT to English Auto for Repair
My whole experience coming to English Auto was absolutely wonderful. I met Shane at English Auto through another customer that comes to this establishment on a regular basis. So, I decided that since I had an issue with my 2011 GMC Terrain SLT, I chose English Auto to service my SUV. There was total professionalism, outstanding Customer Service and overall I was pleased with English Auto.

JF
John F.
Gambrills, MD
Mercedes-Benz 380SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
John said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Odenton, MD
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Don said the mechanic did a great job and he was very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

GD
Georgia D.
Cheltenham, MD
Jaguar X-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Georgia said her visit was excellent. This business takes care of her vehicle nicely. She came in for an oil change, and was given other information to help her maintain her vehicle. For example, she was told she will need to get 3 new tires in the near future.
This review was collected via phone interview by Customer Research Inc.

SV
Shelly V.
Crofton, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
I trust these guys!
I can tell English values their customers. Shane really listens to any concerns I gave about my vehicle. They always work around my crazy schedule and get me in and out of the shop without delay.

FW
Fran W.
Crofton, MD
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Fran said this business has great service, they are efficient and do a good job.
This review was collected via phone interview by Customer Research Inc.

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