Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

844 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 1 day ago

Reviews


RC
Robert C.
Gambrills, MD
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Honest and reliable
English Auto provides very reliable service and they are always honest about the work that needs to be done.

BG
Benjamin G.
Bowie, MD
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Automotive Solutions
Fixed right the first time everytime. I don't have time chasing bad work, so Shane and Mike are my first choice for my BMW and Jaguar.

MD
Mark D.
Gambrills, MD
Chrysler Concorde
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
Professional and competent staff in a locally convenient location.
Mike and Shane are two fabulous businessmen who operate a first class automotive repair business. You car is always in good hands with 5 star mechanical service.

JH
Jane H.
Annapolis, MD
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019
Great customer service and knowlegeable
Very honest re: cost of repair in relation to another repair service.

Verified Customer
Fort George G Meade, MD
BMW M2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019
Home style treatment. Small place with big professionalism and customer service
No comment

DC
Doriel C.
Baltimore, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
Shane
Shane is the best!

Verified Customer
Odenton, MD
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019
Reapir while you're away
Always honest and upfront. I have my vehicle serviced while I travel and they always keep me in the loop and follow-up when needed but respect that I am traveling and might not be able to answer right away.

LW
Lenice W.
Odenton, MD
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
Amazing!!
I have been going to English Auto for years.. They make you feel like family..I don’t feel like they are ever trying to get over on me... I will be a customer for life...

JY
Joseph Y.
Odenton, MD
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2019
They were great. The prices I thought were high.
Shane was great. He was very cooperative. Resolved the problem with the car.

IA
Isaac A.
Capitol Heights, MD
Jaguar XF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
Great customer service Super technical abilities...auto repair painless event ...
Always a pleasure when I visit English Auto.

OS
Orhan S.
Odenton, MD
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019
Great And Personal Service!
Recently moved here. First visit was simply routine maintenance- no additional problems found! This visit Emergency Flasher wouldn’t turn off! Shane, the owner, told me to drive on in, and after some effort stopped the flashing, and suspected what problem was. “Bring it in after 4th of July. Dropped the car off, fixed correctly. Personal SERVICE!

RB
Richard B.
Annapolis, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Remarkably fast, efficient and friendly.
Had Jaguar leakage of water into the car and English Auto was able to correct it quickly and thoroughly. Used them in the past for our Land Rover and have been very happy with their workmanship and reasonable prices. Highly recommend them.

TO
Terry O.
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Great service
They do great work!

TI
Tanya I.
Ellicott City, MD
Mercedes-Benz CLA-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Very professional
You can trust that English Auto is going to take excellent care of your car. They’re organized and efficient. I don’t take my Mercedes CLA 250 to the dealer anymore. Shane and his mechanics are first class.

SN
Scott N.
Gambrills, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Nice specialty car repair shop
My XJ8 needed a alternator and my 62 year old self was not laying on the ground with car on jack stands.

JP
Jameel P.
Odenton, MD
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Jameel said that the place didn't take advantage when they very well could have and he appreciated them.
This review was collected via phone interview by Customer Research Inc.

KD
Kwaku D.
Odenton, MD
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Great job
Thanks

DN
Detra N.
Bowie, MD
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Top Notch English Auto!
English Auto has serviced all of my vehicles for years and I’ve always been completely satisfied! Thanks Shane & the crew!

Verified Customer
Alexandria, VA
Jaguar XJ-S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
Outstanding Service
I am a longtime customer. Best Jag shop around. I have been using for years.

DN
David N.
Severn, MD
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019
First visit, satisfied
Our new to us Mercedez was due for service. Looking for a local shop, we found English Auto. Shane was great. Service was timely. Will continue to use and would recommend.

Displaying Review 1 - 20 of 844 in total