Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

793 Reviews

100% Would Recommend
85% Business Response
Latest Review 5 days ago

Reviews


TN
Tomasz N.
Mountain Top, PA
Pontiac Grand Prix
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/06/2018 Category: Service
Spoke with Yolanda. She said she did not like the people at the business. They were very sensitive, and she had to be careful of what she said.
This review was collected via phone interview by Customer Research Inc.
Greg S. from Steinbrenner Auto Sales And Service responded on 03/09/2018

Yolanda, we are sorry you feel that way. When our customers have issues we are more than happy to help. We feel like we did everything in our power to recifity the issue at no cost to you. 


SR
Shawn R.
Pennsylvania
Ford Econoline
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2015 Category: Service
Shawn said his vehicle was at the business all day and they should have known that he needed it as soon as possible. He would not recommend them as a result of this delay.
This review was collected via phone interview by Customer Research Inc.
Greg S. from Steinbrenner Auto Sales And Service responded on 07/13/2015

The customer never stated at the time he set up his appointment or dropped his vehicle off that he needed the vehicle by a certain time.

We always accommodate our customers needs, and adjust the daily schedule accordingly.