Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

832 Reviews

100% Would Recommend
85% Business Response
Latest Review 2 days ago

Reviews


EW
Elizabeth W.
Mountain Top, PA
Honda HR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Elizabeth said the staff provided good service, but the price was expensive.
This review was collected via phone interview by Customer Research Inc.

TD
Thomas D.
Drums, PA
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Thomas said he takes his vehicles to the facility all the time. He likes the work they do.
This review was collected via phone interview by Customer Research Inc.
Greg S. from Steinbrenner Auto Sales And Service responded on 02/26/2018

Thank you Tom, we appreciate your business! 


JS
John S.
Mountain Top, PA
Dodge Dakota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2017 Category: Service
John said he was satisfied with the service this business provided.
This review was collected via phone interview by Customer Research Inc.

MS
MICHAEL S.
Mountain Top, PA
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2017
Clean, curtious, relaxed atmosphere.
Repairs are timely

NP
Nicholas P.
Saint Johns, PA
Chrysler 300M
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2017 Category: Service
Spoke with Michelle. She said this business is good and she likes them.
This review was collected via phone interview by Customer Research Inc.

TD
Thomas D.
Drums, PA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Thomas said this business accommodated him. They completed the service quickly.
This review was collected via phone interview by Customer Research Inc.

MS
MICHAEL S.
Mountain Top, PA
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2017
service is personal
Easy to deal with.

JH
Jennifer H.
Mountain Top, PA
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2017 Category: Service
Jennifer said this business took a little longer than usual for the service to be completed.
This review was collected via phone interview by Customer Research Inc.

MS
MICHAEL S.
Mountain Top, PA
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/29/2017
The facility is clean, the atmosphere is pleasent and the staff even the customers are friendly.
The service is competent, the pricing is fare and the pre and post appointment care is very professional.

HS
HELEN S.
Hunlock Creek, PA
Chevrolet Blazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2016
HONEST AND DON'T QUIT UNTIL THE PROBLEM IS FIXED.
HAD A PROBLEM WITH THE FUEL PUMP ON OUR BLAZER. IT KEPT BLOWING OUT. THE TEAM AT STEINBRENNERS HAD TO KEEP WORKING ON THE BLAZER, BUT IT IS RUNNING GREAT NOW. THANKS GREG.
Greg S. from Steinbrenner Auto Sales And Service responded on 11/17/2016

Thank you for the great review Helen, we appreciate your patience with the matter and hope to see you again! We value your business


RA
Rod Sr. A.
Mountain Top, PA
Cadillac CTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2016 Category: Service
Rod said he liked how the business looked and he hasn't had any problems with them.
This review was collected via phone interview by Customer Research Inc.

DM
DEBBIE M.
Mountain Top, PA
Dodge Durango
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2016
Excellent sevice
good work and speedy
Greg S. from Steinbrenner Auto Sales And Service responded on 07/25/2016

Thank you for the great review Debbie, we appreciate your business! 


LA
Larissa A.
Mountain Top, PA
Chevrolet Cavalier
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2016 Category: Service
Larissa said she had to bring her vehicle back due to a noise her vehicle was making. The noise was probably there before they made any repairs on her last visit.
This review was collected via phone interview by Customer Research Inc.

GS
GERRY S.
Mountain Top, PA
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2016
last service
as always you guys give me excellent service. The only reason I didn't give you a 5 star rating is because of the tire pressure "idiot" light that refuses to go away

WB
Wayne B.
Mountain Top, PA
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2016 Category: Service
Wayne said he has gone to this business quite a few times and the oil changes have always been $38. He stated he does not understand why the last time he went in it was $73.
This review was collected via phone interview by Customer Research Inc.

MH
MELINDA H.
Wilkes Barre, PA
GMC Yukon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2016
Fairness And honesty
Great work. Thankful for insurance too

HD
Harvey D.
Drums, PA
Chrysler Town
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2015 Category: Service
Spoke with Marlene. She said she has already recommended the business to others.
This review was collected via phone interview by Customer Research Inc.

NT
Nathan T.
Mountain Top, PA
Nissan Maxima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2015 Category: Service
Nathan said the business offered great service but they did not resolve all issues with vehicle.
This review was collected via phone interview by Customer Research Inc.

BR
BEVERLY R.
Drums, PA
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2015
Great Service
Courteous, friendly, tells you what you need and how much it will cost, clean waiting room
Greg S. from Steinbrenner Auto Sales And Service responded on 08/20/2015

Thank you for the review Beverly, we appreciate your business! 


JA
Jill A.
Wilkes Barre, PA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2015 Category: Service
Jill said she was upset that her rotors and brakes went out around 2000 miles after purchasing the vehicle. The business overall did a good job and was helpful.
This review was collected via phone interview by Customer Research Inc.