99% Would Recommend
Latest Review 3 days ago
SHARI G. on 11/19/2017
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"These guys always go above and beyond!"
It takes a lot of skill and creativity to keep older vehicles going, and the guys at Stephan’s have both! I trust them completely, and appreciate them always going the extra mile to help us maintain our beloved Eurovan.
Vehicle: Volkswagen EuroVan
Service Date: 11/17/2017
Review Created: 11/19/2017 08:05 AM
Ebony M. on 11/14/2017
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Ebony said her service was very good. It was done in a timely manner and he explained it all to her.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Hector C. on 10/30/2017
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Spoke with Hector's daughter. She said they've had no problems or miscommunication with this business.
Vehicle: Audi A4
Category: Service
Service Date: 10/24/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Dalia V. on 10/26/2017
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Dalia said she would recommend this business for service.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 10/05/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
JAYMEE M. on 09/22/2017
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"Awesome Service"
I have been taking my VW vans to Stephan's Autohaus for over a decade and wouldn't go anywhere else. They know what they're doing and I know I can trust that they will fix the sometimes peculiar issues that come up with these vans. They stand by their work. I recently sold a Eurovan and appreciated that they were willing to talk with the out-of-town buyer about the work they had done. The buyer came away from the conversation confident and drove from Portland to buy the van. I sold it with confidence that it had been well maintained thanks to Stephan's.
Vehicle: Volkswagen EuroVan
Service Date: 09/07/2017
Review Created: 09/22/2017 11:59 AM
Mai V. on 08/30/2017
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Mai said the business was very efficient, fast, and very informative. She will be a repeat customer.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 08/29/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Teresa C. on 08/29/2017
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Teresa said this business was very professional, courteous and comprehensive with the information they gave her. They took the time to explain things so that she would have a full understanding of any decisions or recommendations made. She really appreciates a trustworthy mechanic.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 08/01/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Collin M. on 08/28/2017
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Collin said this business was easy to schedule with. They were efficient and there were no surprises.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Bob J. on 08/11/2017
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Bob said this business gave him good service.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 08/08/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Dalia V. on 08/09/2017
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Dalia said the business is in a convenient location.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Ernie W. on 07/31/2017
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Ernie said the experience was excellent. He was pleased with the service and the results. He's pleased with everything as a whole. He is pleased and he will be a repeat customer.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 07/28/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
TED L. on 07/29/2017
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"Attention to detail and great service!"
You guys do a great job! That's why I never think twice about driving all the way to Sac to have it serviced. Thanks again!
Vehicle: Volkswagen Vanagon
Service Date: 07/27/2017
Review Created: 07/29/2017 06:25 AM
DAVID B. on 07/27/2017
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"Great shop...hightly recommended!"
Stephan's did an excellent job helping to diagnose and repair a coolant leak my Westy had developed. Got to enjoy a road trip the following week with the family, so I really appreciated their excellent work!
Vehicle: Volkswagen Vanagon
Service Date: 06/30/2017
Review Created: 07/27/2017 04:05 PM
Francine T. on 07/25/2017
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Francine said this business was very helpful. The staff seemed honest and professional. It seemed like they knew what they were doing.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 07/11/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
ERIC K. on 07/24/2017
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"Stephan Loves what he does"
I had a mechanical failure, eventually traced to a 1/4' piece of tubing, in another state. I was able to drive my van to his shop 2 days later on the way home. I stopped in with no appt, and Stephan was able to was able to find and repair the problem in an hour, at no charge. Thanks Stephan.
Vehicle: Volkswagen Vanagon
Service Date: 07/18/2017
Review Created: 07/24/2017 05:34 PM
Steven H. on 07/14/2017
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Steven said this business provided excellent customer service and they did great work.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 07/11/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Marissa M. on 07/08/2017
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Marissa said this business is honest and they have good customer service.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 07/07/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Cody C. on 06/24/2017
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Cody said this business kept on top of things by keeping in communication with him.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 06/16/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Anthony M. on 06/20/2017
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Anthony said they did a great job.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 06/12/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
ERIC W. on 06/19/2017
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"The only place I want to take my Westy"
As always, quick and complete service.
Vehicle: Volkswagen Vanagon
Service Date: 06/06/2017
Review Created: 06/19/2017 02:09 PM
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