Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

173 Reviews

98% Would Recommend
Latest Review about 2 months ago

Reviews


AD
Aaron D.
Minneapolis, MN
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/16/2018
Horrible service
Talked to a guy about a oil change took my vehicles in to have service done on them as we talked about then told it would cost me $ 190.00 for 2 oil changes

RC
Rahul C.
Minneapolis, MN
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Rahul said last year after visiting the facility there was an issue with noise coming from his front end. He expected discounted service this time, and that was not the case.
This review was collected via phone interview by Customer Research Inc.

MR
MARY R.
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Wonderful and Easy as Usual
This visit was pretty routine, which included diagnosing a problem with my car. The assessments were all reasonably priced and they were exceptionally helpful in all ways they could amend the problem. Thanks, Steph's!

DM
DANIEL M.
Minneapolis, MN
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Honest and competent!
Troy and his team are friendly and helpful. Diagnosis is accurate and communication with customer is timely and direct concerning repair and projected cost. Love the small town feel of the shop. Very knowledgeable mechanics who do not take short cuts and are invested in customer satisfaction!

MF
Megan F.
Minnesota
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Megan said the staff were very personable.
This review was collected via phone interview by Customer Research Inc.

ER
Ethan R.
Minneapolis, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Ethan said he has always taken his vehicle to the business, that the staff are honest, up front, prompt, and he was happy with their service.
This review was collected via phone interview by Customer Research Inc.

RS
Raja S.
Minneapolis, MN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Raja said that the facility provided great service.
This review was collected via phone interview by Customer Research Inc.

KS
Kyle S.
Saint Paul, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Kyle said the facility provided fast service. He highly recommends them for service.
This review was collected via phone interview by Customer Research Inc.

DS
DEB S.
Minneapolis, MN
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
I have been going to Steph's Garage for years. Staff are knowledgable, friendly and courteous, and they know how to fix vehicles!
Being a single, older woman, I rely on Steph's to advise me about repairs to my car and they've never let me down. Steph's understands how much I rely on having a safe vehicle to drive. I have faith and trust in the team at Steph's, and I recommend Steph's all the time to friends and family. Thank you, Steph's Garage! Deb S.

MK
Michael K.
Minneapolis, MN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Michael said the staff was prompt, and it got the job done.
This review was collected via phone interview by Customer Research Inc.

TL
TOM L.
Minneapolis, MN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Great Job - Thank You
Great Job - Thanks for keeping me on the road.

DB
DAVID B.
Minneapolis, MN
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Value
Value

MF
MOLLY F.
Minneapolis, MN
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Friendly and Reliable staff!
These guys have ALWAYS been extremely thorough. Fair price and extremely kind.

DK
Dale K.
Wichita, KS
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2018 Category: Service
Dale said they did okay.
This review was collected via phone interview by Customer Research Inc.

JB
Jonathon B.
Minnesota
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Jonathon said that the business was efficient and serviced the vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

MA
MORGAN A.
Minneapolis, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Great locally owned business
I had extensive work done on my car back in 2016 - Steph's Garage out-quoted everyone I asked. On top of that, my car was fixed very quick and there were no leftover issues. I just got a letter in the mail with a coupon for work and/or oil change so I went back to have my oil changed. They were quick and got my car done over my lunch break and even told me current recalls on my car that I should get checked out. I will definitely go back to Steph's Garage.

KD
KATIE D.
Minneapolis, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018
Affordable and convenient
Thanks!

HS
Hannah S.
Minneapolis, MN
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Hannah said the owner was very receptive to her questions. He spent a lot of time with her vehicle and gave her honest input.
This review was collected via phone interview by Customer Research Inc.

SZ
SEAN Z.
Minneapolis, MN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018
Much Better
Much better job!! I really do like the link to what was accomplished and to the different parts of the car the mechanic noticed even if it was a small detail. Again, much better service!!!

PA
Peter A.
Minneapolis, MN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Peter said the staff provided good service and he's been going to the business for 5 years now.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 173 in total