An O'reilly code scan is not true diagnosis, it is only an list of codes present. We preformed pinpoint & waveform diagnosis to determine the exact repairs needed. While the vehicle was present the battery tested low state of health, which was confirmed at Oreillys. We went through the channels to get your battery warrantied at no cost for the battery, but their warranty doesnt cover labor. It was stated that there were two concerns to be addressed which includes separate diagnosis. I apologize for any miscommunication, if the concerns are still present after the repairs are completed we will be more than happy to recheck the original concerns at no charge.
This was a case of 1 hour to disassemble and diagnosis to determine the cause but only 30 minutes to repair you were charge less than the diagnosis time- sorry you were not happy
As stated the reason for the price difference was due to a redesigned part that required an additional harness not stated by the part manufacture (AC Delco). Thank you for your review and glad to give you a quality repair.