Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

743 Reviews

99% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


MS
Megan S.
Springfield, MO
Mazda Mazda3
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Megan said she had a small thing that she needed fixed and it was really affordable, but this business was super busy.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Megan for the opportunity to serve you!!


BD
Brittany D.
Missouri
Chevrolet Cobalt
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2018 Category: Service
Brittany said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Brittany !!


NP
Neal P.
Missouri
Chevrolet Equinox
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2017 Category: Service
Neal said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Neal for the opportunity to serve you!!


DJ
Dennis J.
Springfield, MO
Lincoln MKS
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Dennis said he went in for an oil change and to have his wipers changed. The wiper blade took a while to be delivered, so he was there for 3 hours.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Dennis for being a loyal customer!!


BF
BRIAN F.
Springfield, MO
Nissan Altima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2017
Altima
As always, great service. They explained checking the oil to my 17 year old. Unfortunately they forgot to place the oil cap back on the car and she had to get more oil put in it when it was smoking & leaking elsewhere. I still trust Stewart's but they did drop the ball this time.
Norm S. from Stewart Auto Service Inc.

Brian sorry for the trouble when it time for the car next oil change we will do it for Free. Thank you Stewart Auto


JC
Jim C.
Springfield, MO
Lincoln Continental
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2017 Category: Service
Jim said there were some issues after the work, but the business went above and beyond to correct them.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Jim for the opportuinty to serve you!!


PH
PHIL H.
Springfield, MO
Nissan Altima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2017
Routine maintenance on my Nissan Altima
As always the job was done well and in a timely manner. My only concern is that my miles per gallon average as dropped over .5 from 32.2 to 31.5 in two days. I don't know what could contribute to that loss but it concerns me. I doubt it is their fault.
Norm S. from Stewart Auto Service Inc.

I dont know  of any connection  with what was done to loss of gas mileage , but reccomend monitor it over a longer period of time to be sure. We will be glad to check if needed.


TF
Tim F.
Missouri
Ford Explorer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2017 Category: Service
Tim said the business was pretty good. The bill could have been smaller.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Tim for the opportunity to serve you!!


HB
Helen B.
Springfield, MO
Saturn L200
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017 Category: Service
Helen said this business' service was completed an hour late, and she is unsure of why.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Helen sorry we ran late the car before took longer than we expected.


TW
Tammy W.
Missouri
Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2017 Category: Service
Tammy said she had to take her vehicle back 3 times.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Sorry it took so long Tammy but was glad we got the right part in the end.


DW
Dennis W.
Missouri
Chevrolet Silverado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2017 Category: Service
Dennis said the service was longer than expected and one of the wires was not plugged in all the way.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Dennis for the opportunity to serve you !!


BR
Beverly R.
Missouri
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2017 Category: Service
Beverly said the service was awesome, except one thing. When a staff member called to tell her what was wrong, he made a rude comment that the vehicle had been wrecked. He acted like he was telling her something she did not already know. Everything else was wonderful.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Bevery for the opportunity to serve you!!


MC
Mike C.
Springfield, MO
Kia Sorento
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2016 Category: Service
Mike said the employees at the business did a good job and he was happy.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Mike for being a loyal customer!!


ED
Eddie D.
Missouri
Mercury Villager
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2016 Category: Service
Eddie said the business does a really good job. They had his vehicle in and out quickly. Danny, in particular, is an excellent mechanic.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you for the opportunity to serve you


KH
Kristina H.
Missouri
Chevrolet Cruze
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2016 Category: Service
Kristina said this business had great service and they were extremely nice but they did not fix the problem. She mentioned they did not charge her for the service.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Kristina for the opportunity to serve you !! 


RF
Richard F.
Missouri
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2016 Category: Service
Richard said the service took slightly longer than expected. He mentioned there was a slight miscommunication with the business, when they fixed some parts. He was unaware that some of the parts needed to be fixed.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

We believe his concerns to be unfounded as we were waiting for him to get the engine for two or three weeks . It was done not more than three or four days after engine was recieved. He was told at the start that the quoted price was only if nothing was different, which turned out to be the case. It also needed catalytic converter which didnt know until the engine was replaced. 


TS
TOM S.
Ozark, MO
Chevrolet Suburban
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2016
Seemed a little busy....not a bad thing.
Glad to see business is good....careful on the scheduling...seemed a little rushed this time...but I am thankful you were able to get my service done before noon on a extremely busy day....I felt like a valued customer. Thanks again.
Norm S. from Stewart Auto Service Inc.

Thank you Tom for being a loyal customer!!
 P.S. we have your bike helmet at shop


EJ
Eddie J.
Missouri
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2016 Category: Service
Eddie said the business has always treated him well, it just so happened that on this visit they thought they had lost his keys. He had stopped by to see how things were going and informed them he had dropped the keys into the drop box, where they were found. It was early enough in the day that they were still able to get the repair done before closing. His brother had recommended them to him and he knew they must be good because is brother is very picky and if they could make him happy he knew they were good.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Eddie for giving us the opportunity to serve you !!


MH
Megan H.
Springfield, MO
Honda Accord
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2016 Category: Service
Megan said they had really good service.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Megan  for giving us the opportunity to serve you!!


AC
Andrew C.
Missouri
Chrysler Sebring
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2016 Category: Service
Andrew said this business was very good. They were really friendly and did everything he needed them to. However, they were a bit overpriced.
This review was collected via phone interview by Customer Research Inc.
Norm S. from Stewart Auto Service Inc.

Thank you Andrew for the opportunity to serve you!!