Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

(685 Reviews)

99% Would Recommend
Latest Review about 19 hours ago

Reviews


KR
KATHY and CARLTON R.
Suffolk, VA
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2019
annual inspection
annual inspection was done as scheduled on the appointed day.

Verified Customer
Suffolk, VA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2019
Easy and friendly
Friendly and honest .

HE
Hugh E.
Suffolk, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
Hugh said the service was pretty straight forward.
This review was collected via phone interview by Customer Research Inc.

TL
THOMAS E L.
Suffolk, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019
the people and the service 5
The people are great and they are friendly. The people are ready to help and service is great.

MF
MICHAEL F.
Suffolk, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019
Ford F-350
Gary diagnosed the problem with my truck over the phone. Repaired it promptly and correctly. We always take our vehicles here.

MH
MICHAEL H.
Suffolk, VA
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Honest and competent
We moved to Suffolk a year ago and are very happy to have found Suffolk Alignment & Car Care. We've taken our vehicles in multiple times for routine maintenance and safety inspections and have found Suffolk Alignment & Car Care to be both competent and honest. They never pressure you to get extra service done, or try to upsell you. A+ shop!

RB
Richard B.
Suffolk, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Richard said this business did an excellent job. He used to use them before when Gary was the owner and the employees always do good work and a great job.
This review was collected via phone interview by Customer Research Inc.

WM
Wilbur M.
Suffolk, VA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Wilbur said this business was great.
This review was collected via phone interview by Customer Research Inc.

KS
Kai S.
Virginia
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Kai said they were friendly , kind and got the job done.
This review was collected via phone interview by Customer Research Inc.

GB
GLENN B.
Suffolk, VA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
A1 Service
Great service every time. Never Disappointed

RB
RALPH and PAT COLLIER B.
Windsor, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019
Brake repairs
My son now lives in Richmond and we swapped vehicles so the brakes could be repaired at Suffolk Alignment. We always just their judgement and fairness in pricing. Thanks

DB
David B.
Jacksonville, FL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
David said this business was quick and efficient. He had no problems at all.
This review was collected via phone interview by Customer Research Inc.

DF
Donna F.
Suffolk, VA
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Donna said she only went to the business for an inspection. She said it was convenient to drop off and pick up.
This review was collected via phone interview by Customer Research Inc.

BM
BILLY M.
Suffolk, VA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019
Very timely
Made my appointment for a state inspection. They took my truck in on time & inspected it. Very personable & easy to talk with.

MF
MICHAEL F.
Suffolk, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019
Honest Shop
Suffolk Alignment is an honest, respectable, and concerned repair shop. They are a place you can take your vehicle and not worry about any unnecessary repairs. We will take our vehicles to them as long as they are in business.

LB
Linda B.
Suffolk, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
great service
always fast, efficient, professional service. would recommend to anyone

TS
TANGY S.
Chesapeake, VA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
The people
Outstanding service and wonderful people always ready to help.

LW
Leslie W.
Gatesville, NC
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Leslie said that he was very pleased with the place's service and they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MH
MICHAEL H.
Suffolk, VA
Nissan JUKE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
Great service, great price
A recent transplant to Suffolk and I have found my new go to garage. Was great to find an honest shop with reasonable prices. The friendliness of the staff is just icing on the cake.

MS
MIKE S.
Suffolk, VA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
brakes
thanks for the new brake pads, i feel safe

Displaying Review 1 - 20 of 601 in total