Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

969 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


CL
CHRIS L.
Kirkland, WA
Buick Century
Verified
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08/10/2018
Summers Provides Security and Safety
My 17-year-old car failed the state emission test. Brian and Jeff were able to fix the problem and some other safety concerns and got me safely and legally back on the road.

JF
Jason F.
Kenmore, WA
Toyota FJ Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Jason said he has gone to this business since the mid 90's. They do awesome work and always have .
This review was collected via phone interview by Customer Research Inc.

MA
Markos A.
Redmond, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Markos said the business' staff is honest with their work and they are diligent about what does and doesn't need to be done.
This review was collected via phone interview by Customer Research Inc.

AA
Aaron A.
Sammamish, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Aaron said the business completed the service on time and at the agreed upon price.
This review was collected via phone interview by Customer Research Inc.

ND
Nick D.
Kenmore, WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Nick said he really enjoyed his experience.
This review was collected via phone interview by Customer Research Inc.

DD
DIANA D.
Kirkland, WA
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Quality Repairs and Friendly Service
My van broke down on the hottest day so far this year on the off ramp of the freeway on the way home. I had it towed to Summers and called to warn them that it was coming it. This was on July 16th and their appointments were already booked out until July 27th. I figured that my van would sit there for a few days before anyone could even look at it. On July 18th I called to ask if they could give me an idea about when they could look at it and found out that they already had. They were ordering the needed part and might have it done before the end of the day. At 4:30 pm I got the call to come and pick it up. With as busy as they were and even being down one technician, they still managed to squeeze my repair into their overloaded schedule.

I have been a customer of theirs for 20+ years and they have never let me down. Their repair quality is tops and their charges are reasonable. I don't know how many people my husband and I have referred to Summers who are now regular customers.

RD
ROBERT D.
Redmond, WA
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Many years of great service. Fair, honest, reasonable.
Don't go anywhere else.

RM
Ray M.
Kirkland, WA
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Ray said the business was very professional and trustworthy. They are very good at what they do.
This review was collected via phone interview by Customer Research Inc.

NC
Noah C.
Kenmore, WA
Mitsubishi Galant
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Noah said the business was efficient.
This review was collected via phone interview by Customer Research Inc.

LF
Laurie F.
Redmond, WA
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Laurie said the staff were competent, professional, and did a great job.
This review was collected via phone interview by Customer Research Inc.

RN
RUSS N.
Redmond, WA
INFINITI I30
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
I30 with 226000 miles
The Infiniti i30 was due for its 225k checkup and a prep for a drive to Phoenix. Good service, good price and excellent communication. I recommend Summers to all my friends.

EM
Ellen M.
Duvall, WA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Ellen said the facility is very competent. She is very satisfied with their work and they do a great job, She only trusts them with her vehicles.
This review was collected via phone interview by Customer Research Inc.

BH
BOB H.
Bothell, WA
Jaguar XJS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Super personnel, superior knowledge and good customer relations.
I have trusted my stock of automobiles to Summers Automotive, because I know they can be trusted to get the job done, done properly the first time, without no return engagements needed.

WP
WILL P.
Woodinville, WA
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
summers automotive
good and honest service

DA
Diane A.
Sioux Falls, SD
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Diane said that they have been using the facility for years. The staff are honest and trustworthy.
This review was collected via phone interview by Customer Research Inc.

MK
Marion K.
Sammamish, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Marion said they are wonderful. She has gone there for years.
This review was collected via phone interview by Customer Research Inc.

PH
PETER H.
Redmond, WA
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
These guys are always TERRIFIC!
These guys really are terrific. They are thorough, honest are good communicators. Not always easy to find in an auto shop. I have recommended them to many others who also rave about their work.

Verified Customer
Kirkland, WA
MINI Cooper Coupe
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/01/2018
Oil change
Came home oil leaked out all over garage and drive way

CL
CHRIS L.
Kirkland, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Dependable
Brian, Jeff and Karen have taken care of our vehicles for over 20 years. They are committed to solving even very challenging problems and have always kept us safely on the road.

SA
Shawn A.
Bellevue, WA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Shawn said the price was reasonable, and the service was excellent.
This review was collected via phone interview by Customer Research Inc.

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