Sun Mark Automotive Repair


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

91 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 23 hours ago
PATRICIA A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repair rear brakes."
Great service.
Vehicle: Saturn Ion
Service Date: 11/20/2017
Review Created: 11/21/2017 04:43 AM
Shirley S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shirley said they were wonderful. They always do a great job and she really likes them.
Vehicle: Chrysler 300
Category: Service
Service Date: 11/16/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
EMORY B. ReScore Review on 11/17/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Problem with fix, Mark will make good on repairs."
Mark is a good honest man.
Vehicle: Nissan Frontier 4WD
Service Date: 11/15/2017
Review Created: 11/16/2017 05:21 PM

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"A/C Fix, it never worked when headed home from the repair. I took it all apart, rewired and it works, so your idea of the grounding is good. The problem was bad connections."
A/C Fix, it never worked when headed home from the repair. I took it all apart, rewired and it works, so your idea
Vehicle: Nissan Frontier 4WD
Service Date: 11/15/2017
Review Created: 11/16/2017 05:21 PM
MARK D. at Sun Mark Automotive Repair responded on 11/17/2017

THANK YOU MR. EMORY FOR THE REVIEW AMD I'M SORRY THAT YOU HAD A PROBLEM WITH YOUR A/C WHEN YOU LEFT THE SHOP BUT THANK YOU FOR TALKING TO ME ON THE PHONE AND LETTING ME RECONCILE THE ISSUE WITH YOUR A/C . WE ALWAYS TRY TO REPAIR OUR CUSTOMERS CARS RIGHT THE FIRST TIME AND WE APOLOGIZE FOR ANY INCONVENIENCE WE THINK HIGHLY OF ARE CUSTOMERS WITHOUT YOU WE COULD NOT BE HERE.

THANK YOU AGIAN AND HAVE A VERY HAPPY THANKSGIVING.

MARK DE FRAANCISCO, OWNER

CHERRI D. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This is the place to trust with your car/truck needs!"
I have known and dealt with Sun Mark since the 90's, maybe the 80's. I have never had any bad service. In fact, they are the only ones I take my car to for all my maintenance. Mark has gone above and beyond to help me, and I know he does that with all his customers. You can trust him for fair and honest prices and superior work.
Vehicle: Nissan Sentra
Service Date: 11/15/2017
Review Created: 11/16/2017 02:45 PM
Lin Y. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Sunny. She said her husband did not complain about being at this business. Everything appears to be fine.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/01/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
STEVEN Z. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My "go to" auto repair Guru"
Even after 15 years of continued auto repairs, Sun Mark provides "service excellence" that is outstanding. Hard to find any business that still has this kind of consistent dedication. My vehicles "love" the treatment they get. And they come back "better than new" with SunMark's parts and technical services.
Vehicle: Chevrolet S-10
Service Date: 11/14/2017
Review Created: 11/15/2017 10:05 AM
ROBERT K. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy!"
One of two shops nationwide I have found that I trust and value their opinions for service on my vehicle.
Vehicle: Ford F-150
Service Date: 11/09/2017
Review Created: 11/10/2017 02:35 AM
ALBERT R. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, knowledge staff."
I would highly recommend Sun Mark Automotive . Job done wright in a timely manor. Tech explained work done to me and made sure I understood.
Vehicle: Cadillac
Service Date: 11/08/2017
Review Created: 11/09/2017 05:18 AM
Russ G. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Russ said this business has always satisfied him.
Category: Service
Service Date: 09/29/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Nelson H. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nelson said the staff paid extra attention to his older vehicle. They took good care of it. He got more done than he had asked for. The staff rotated his tires and they checked his plates as well. They did an excellent job and he was satisfied with it.
Vehicle: Buick Century
Category: Service
Service Date: 10/11/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Sophia F. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sophia said the staff are the best in town. She is very happy with them.
Vehicle: Hyundai Tiburon
Category: Service
Service Date: 10/19/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
NICKALAUS C. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Always friendly and responsive, have never misquoted me
Vehicle: Honda Civic
Service Date: 10/12/2017
Review Created: 10/23/2017 04:27 PM
MILTON D. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service "
NA
Vehicle: Honda Accord Coupe
Service Date: 10/19/2017
Review Created: 10/20/2017 06:03 AM
REB S. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service at a good price"
Sun Mark always does a great job on my family's vehicles. It's always done right, quickly and at a fair price. Highly recommended.
Vehicle: Toyota Tacoma
Service Date: 08/10/2017
Review Created: 10/03/2017 05:33 AM
Lori S. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ford ranger shaking at 45 mph"
I've used Sun Mark before and was pleased with their service and I wasn't disappointed this time. They diagnosed and repaired quickly and my truck is driving so nice now. Mark and Chris are always very nice and always take the time to answer all my questions.
Vehicle: Ford Ranger
Service Date: 09/29/2017
Review Created: 09/30/2017 06:18 AM
STEVEN Z. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best in town"
Owner Mark and Master Technician Chris have never failed over "too many years to count anymore. Dr.Z here goes nowhere else for my auto repair needs. My Family owns 4 vehicles and Sun Mark has kept them "running like a top" forever. So much care, so much piece of mind.
Vehicle: Ford Explorer
Service Date: 09/26/2017
Review Created: 09/27/2017 01:55 AM
Dan A. on 09/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said the service was good.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 09/21/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Shirley S. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shirley said Mark is her nephew and she does not let anyone else work on her vehicle. He is always very helpful and he's the very best at what he does.
Vehicle: Chrysler 300
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Jackie S. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jackie said they were fast.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
TIM A. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality work at an affordable price. "
Quality work at affordable prices. Like supporting local businesses.
Vehicle: HUMMER H3
Service Date: 08/08/2017
Review Created: 08/12/2017 07:44 PM
Displaying Review 1 - 20 of 91 in total