Express Automotive Carthage


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

414 Reviews

97% Would Recommend
Latest Review 3 days ago
Dewey L. on 02/21/2018
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Dewey said the employees were intuitive. They provided good service.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/15/2018
Review Created: 02/21/2018
This review was collected via phone interview by Customer Research Inc.
Teresa S. on 02/19/2018
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Teresa said the business gave honest, thorough, good service. The staff were all polite and friendly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/14/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Olaf F. on 02/16/2018
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"Will Return"
Professional, polite and quick -- excellent service.
Vehicle: Toyota Tacoma
Service Date: 02/15/2018
Review Created: 02/16/2018 04:21 AM
Terry J. on 02/14/2018
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Terry said the business did a great job, they were courteous and he also said he will be a repeat customer.
Vehicle: GMC Envoy XUV
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Diane F. on 02/12/2018
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"Great customer service"
Friendly, fast great conversation (NASCAR and road course)
Vehicle: Chevrolet Tracker
Service Date: 02/12/2018
Review Created: 02/12/2018 09:39 PM
Maxine G. on 02/10/2018
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Maxine said the employees were friendly and provided great service.
Vehicle: Mercury Milan
Category: Service
Service Date: 01/27/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Alesha D. on 02/06/2018
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"One thing missing"
Windshield wiper fluid has not been filled past 2 visits. Called back today and worker said all they had was water which would freeze right now. He also said the tablets they put in it have been discontinued and that's why it wasn't filled. I would have appreciated that explanation before I left and also on the previous visit.
Vehicle: Toyota Sienna
Service Date: 02/06/2018
Review Created: 02/06/2018 08:12 PM
Tim M. on 02/03/2018
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Spoke with Rhonda. She said the business was not able to fix her vehicle.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Phillip H. on 02/03/2018
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Phillip said the business was great. The price was a little high, but the staff did a lot more than what most staff would do at other mechanic facilities.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 02/02/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Karen H. on 02/02/2018
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"Knowledgeable and Affordable Service"
The service you get here is remarkable. They are experts at what they do. They take pride in a job well done at an affordable price. Thanks guys!
Vehicle: Kia Forte
Service Date: 01/31/2018
Review Created: 02/02/2018 03:03 AM
Sharon P. on 01/29/2018
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"Great Place"
Nice and very efficient people
Vehicle: Nissan Murano
Service Date: 01/27/2018
Review Created: 01/29/2018 09:10 PM
Betty P. on 01/25/2018
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Betty said the service was good. She didn't have to wait long and they did an excellent job and fixed her vehicle's tire. The guys are really nice and they work well together.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/02/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Jesus G. on 01/23/2018
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Jesus said he appreciated that he was in and out of this business quickly.
Vehicle: Ford F-150
Category: Service
Service Date: 01/03/2018
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Wesley L. on 01/22/2018
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Wesley said the staff members were quick and knew what they were doing.
Vehicle: Nissan Frontier 2WD
Category: Service
Service Date: 01/08/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Faith P. on 01/22/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Faith said the staff seemed nice, but when she came back to the facility she was disappointed with the way she was treated.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 12/08/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Makayla M. on 01/22/2018
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Makayla said her vehicle was in and out.
Vehicle: Kia Sorento
Category: Service
Service Date: 12/13/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Peyton C. on 01/22/2018
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Peyton said the business treated him like he was a human being.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 12/27/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Billy K. on 01/13/2018
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Billy said the employees were polite, fast, and took good care of his vehicle.
Vehicle: Toyota Echo
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Rebecca L. on 01/12/2018
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Rebecca said the staff at this business are all nice and trustworthy.
Vehicle: Ford Escape
Category: Service
Service Date: 01/08/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Justin N. on 01/09/2018
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Justin said he had a good experience. He was happy with their work and customer service.
Vehicle: Nissan Murano
Category: Service
Service Date: 01/08/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 414 in total