97% Would Recommend
Latest Review about 2 hours ago
ANDREW B. on 09/06/2017
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"Replaced a defective engine under the warranty for rebuilt engine"
John was great at following through with my warranty on the rebuilt engine I bought and replaced my engine twice due to defects
Vehicle: Ford Expedition
Service Date: 09/05/2017
Review Created: 09/06/2017 08:15 PM
MIAN/INDER S. on 09/02/2017
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"In Suwanee and Prompt service"
Oil change on E430 was done promptly
Vehicle: Mercedes-Benz E430
Service Date: 09/01/2017
Review Created: 09/02/2017 06:22 AM
Sheila W. on 08/30/2017
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Sheila said this business provided good service and she would definitely be a repeat customer. She looks forward to this business servicing her vehicle in the future.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/14/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Chad S. on 08/28/2017
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Chad said his overall experience was great. The staff was busy, so it took a little longer than expected.
Vehicle: Mitsubishi Montero Sport
Category: Service
Service Date: 08/22/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
DORA C. on 08/25/2017
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"Noise"
Excellent Job and customer service, they found the solution right away they are very professional .
Vehicle: Lincoln Town Car
Service Date: 08/12/2017
Review Created: 08/25/2017 08:41 AM
Rostoe W. on 08/25/2017
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Rostoe said John is very respectful and honest. He recommends them to everybody he knows.
Vehicle: Mercedes-Benz R350
Category: Service
Service Date: 07/27/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
M. H. on 08/15/2017
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M. said they're friends of his. They will fix any problem and they will call when the vehicle is ready.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 07/28/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
KEVIN E. on 08/12/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Do not take your vehicle here"
Unless you want all of the oil to drain out of your engine, because the tech didn't tighten the oil drain plug on the pan. Thankfully I caught it. Went back the next day, John Kim refused to fix it, and argued with me about it. Flatly told me he was not going to fix his techs shoddy work. He's lucky he's not replacing my entire engine. DO NOT ever take your car here.
Vehicle: Kia Optima
Service Date: 08/07/2017
Review Created: 08/12/2017 05:55 PM
Eric T. on 08/12/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Spoke with Eric's wife. She said they paid to have a new alternator installed. Afterwards, they had another technician inspect their vehicle. He reported the alternator was not new, and advised them to call the police. They returned to the business and spoke with the owner. He admitted that the old alternator had been mistakenly put back in the vehicle. He did apologize. However, he did not give their money back, or offer any compensation for the confusion. They have used this business 5 times.
Vehicle: Chrysler
Category: Service
Service Date: 08/07/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Cliff V. on 08/12/2017
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Cliff said he likes this business and the people who work there. He went to this business several times and the engine light still won't turn off.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 07/25/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Keith R. on 07/27/2017
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Keith said this business provided top-notch service and they were nice.
Vehicle: Ford Focus
Category: Service
Service Date: 06/30/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
CARL G. on 07/12/2017
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"recharge a/c"
Fast, concise, no BS.
Vehicle: BMW X5
Service Date: 07/11/2017
Review Created: 07/12/2017 03:46 AM
Chad S. on 07/07/2017
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Chad said this business did a great job.
Vehicle: Mitsubishi Montero Sport
Category: Service
Service Date: 06/28/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Stephen M. on 07/07/2017
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Stephen said they are prompt and the price is good. They are fair and honest.
Vehicle: Acura TL
Category: Service
Service Date: 06/01/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Wenhai L. on 07/01/2017
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Wenhai said this business was pretty good.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/30/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Moses S. on 06/23/2017
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Moses said they were good.
Vehicle: Ford Fusion
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Yong W. on 06/22/2017
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Yong said that when he got there the lobby was hot and the doors were open. This is not an experience he has had with them before. Even so, they did a good job.
Vehicle: Mercedes-Benz ML500
Category: Service
Service Date: 05/27/2017
Review Created: 06/22/2017
This review was collected via phone interview by Customer Research Inc.
Kenneth W. on 06/22/2017
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Kenneth said this business was quick.
Vehicle: Ford Fusion
Category: Service
Service Date: 05/27/2017
Review Created: 06/22/2017
This review was collected via phone interview by Customer Research Inc.
BRICE W. on 06/16/2017
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"Fast, good service"
I appreciated that John got my car in quick, fixed it well, and worked with my extended warranty, which made it all easier for me.
Vehicle: Chevrolet Malibu
Service Date: 06/13/2017
Review Created: 06/16/2017 01:28 PM
Dan L. on 06/16/2017
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Dan said he had to make an extra trip. They said they had all of the parts, but they did not.
Vehicle: Mazda 3
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
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