Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

530 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


RS
Robby S.
Alpharetta, GA
Lexus LS 430
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/12/2017 Category: Service
Robby said the staff wasn't able to find the problem, and he had to go somewhere else.
This review was collected via phone interview by Customer Research Inc.

KE
KEVIN E.
Roswell, GA
Kia Optima
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/12/2017
Do not take your vehicle here
Unless you want all of the oil to drain out of your engine, because the tech didn't tighten the oil drain plug on the pan. Thankfully I caught it. Went back the next day, John Kim refused to fix it, and argued with me about it. Flatly told me he was not going to fix his techs shoddy work. He's lucky he's not replacing my entire engine. DO NOT ever take your car here.

ET
Eric T.
Suwanee, GA
Chrysler
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/12/2017 Category: Service
Spoke with Eric's wife. She said they paid to have a new alternator installed. Afterwards, they had another technician inspect their vehicle. He reported the alternator was not new, and advised them to call the police. They returned to the business and spoke with the owner. He admitted that the old alternator had been mistakenly put back in the vehicle. He did apologize. However, he did not give their money back, or offer any compensation for the confusion. They have used this business 5 times.
This review was collected via phone interview by Customer Research Inc.

AB
ANDREW B.
Duluth, GA
Ford Expedition
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/14/2017
Engine replacement
Just got my car back with a new engine to replace the other new engine that went bad within 3 years. Thank God is under the 3 year warranty. But, I honestly cannot say which is worse. This new one still has similar ticking sound. This is suppose to be a new engine.

DJ
Daniel J.
Willow Spring, NC
Chevrolet Silverado
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/07/2016 Category: Service
Daniel said the business overcharged him. They doubled the price of what others would charge.
This review was collected via phone interview by Customer Research Inc.