Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

519 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


JL
Jong L.
Suwanee, GA
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Jong said his overall experience was good. He would like later service hours.
This review was collected via phone interview by Customer Research Inc.

CS
Crystal S.
Suwanee, GA
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Crystal said her vehicle was damaged between the towing and the facility. She said her shifter was broken and the radio does not work. Crystal said the business owner said he will look into it and if it's anything they did they will take care of it.
This review was collected via phone interview by Customer Research Inc.

TA
Tracy A.
Lawrenceville, GA
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Tracy said she went in one day and they told her to come back the next day.
This review was collected via phone interview by Customer Research Inc.

GB
Gloria B.
Suwanee, GA
BMW 5 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Gloria said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GW
Glen W.
Suwanee, GA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Glen said he was pleased with the experience.
This review was collected via phone interview by Customer Research Inc.

LF
lance F.
Buford, GA
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2018 Category: Service
Spoke with Lance. He said his experience with the business was pretty good. They were polite and straight forward. They were customer friendly and didn't give him the run-around.
This review was collected via phone interview by Customer Research Inc.

HL
Howard L.
Lawrenceville, GA
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Howard said one of his issues wasn't fixed nor discussed after the repairs were completed. Overall, he would continue to go back.
This review was collected via phone interview by Customer Research Inc.

JW
JACQUELINE W.
Suwanee, GA
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018
Customer focused.
I know I can depend on Jonathan to take of my car. With each service, he has called to check on how the car is running and if things are satisfactory.

SK
Sang K.
Suwanee, GA
Chevrolet Chevy Express
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
Sang said he wondered if the electrical was ok after the service so he returned to have it checked out.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Baltimore, MD
Mercedes-Benz CL-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2018 Category: Service
James said the business has good service.
This review was collected via phone interview by Customer Research Inc.

EC
Eric C.
Suwanee, GA
Honda Civic Si
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Eric said the staff was very accommodating, very competent, and the work was done timely. They did start badgering him on some additional work that needed to be done. He did not have the budget for it, but they continued to badger him.
This review was collected via phone interview by Customer Research Inc.

JW
JACQUELINE W.
Suwanee, GA
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017
Good service and always available.
They explained the service needed. Always cordial and gave me the best price.

MK
Mathew K.
Suwanee, GA
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017 Category: Service
Mathew said the employees installed a part on his vehicle that didn't work. He ended up stranded on the side of the road and he had to take the vehicle back to the business.
This review was collected via phone interview by Customer Research Inc.

AB
Arsenil B.
Buford, GA
Mercedes-Benz CLS-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Arsenil said the staff did a good job. They were quick. The customer service was good. The service was overpriced.
This review was collected via phone interview by Customer Research Inc.

CS
Chad S.
Lawrenceville, GA
Mitsubishi Montero Sport
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2017 Category: Service
Chad said his overall experience was great. The staff was busy, so it took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

YW
Yong W.
Suwanee, GA
Mercedes-Benz ML500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2017 Category: Service
Yong said that when he got there the lobby was hot and the doors were open. This is not an experience he has had with them before. Even so, they did a good job.
This review was collected via phone interview by Customer Research Inc.

DL
Dan L.
Suwanee, GA
Mazda 3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2017 Category: Service
Dan said he had to make an extra trip. They said they had all of the parts, but they did not.
This review was collected via phone interview by Customer Research Inc.

CS
Curran S.
Suwanee, GA
Subaru Impreza
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2017 Category: Service
Curran said the service from this business is good but they could communicate better. She has been a customer of this place for years and she loves that they are right across the street.
This review was collected via phone interview by Customer Research Inc.

BC
Brenda C.
Suwanee, GA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2017 Category: Service
Brenda said they were good.
This review was collected via phone interview by Customer Research Inc.

DC
Daryl C.
Suwanee, GA
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2017 Category: Service
Daryl said this business does good work.
This review was collected via phone interview by Customer Research Inc.