Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

500 Reviews

98% Would Recommend
Latest Review 13 days ago

Reviews


GW
Glen W.
Suwanee, GA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Glen said he was pleased with the experience.
This review was collected via phone interview by Customer Research Inc.

LF
lance F.
Buford, GA
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2018 Category: Service
Spoke with Lance. He said his experience with the business was pretty good. They were polite and straight forward. They were customer friendly and didn't give him the run-around.
This review was collected via phone interview by Customer Research Inc.

HL
Howard L.
Lawrenceville, GA
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Howard said one of his issues wasn't fixed nor discussed after the repairs were completed. Overall, he would continue to go back.
This review was collected via phone interview by Customer Research Inc.

JW
JACQUELINE W.
Suwanee, GA
Nissan Murano
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018
Customer focused.
I know I can depend on Jonathan to take of my car. With each service, he has called to check on how the car is running and if things are satisfactory.

SK
Sang K.
Suwanee, GA
Chevrolet Chevy Express
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
Sang said he wondered if the electrical was ok after the service so he returned to have it checked out.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Baltimore, MD
Mercedes-Benz CL-Class
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2018 Category: Service
James said the business has good service.
This review was collected via phone interview by Customer Research Inc.

EC
Eric C.
Suwanee, GA
Honda Civic Si
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Eric said the staff was very accommodating, very competent, and the work was done timely. They did start badgering him on some additional work that needed to be done. He did not have the budget for it, but they continued to badger him.
This review was collected via phone interview by Customer Research Inc.

JW
JACQUELINE W.
Suwanee, GA
Nissan Murano
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017
Good service and always available.
They explained the service needed. Always cordial and gave me the best price.

MK
Mathew K.
Suwanee, GA
Ford Mustang
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017 Category: Service
Mathew said the employees installed a part on his vehicle that didn't work. He ended up stranded on the side of the road and he had to take the vehicle back to the business.
This review was collected via phone interview by Customer Research Inc.

AB
Arsenil B.
Buford, GA
Mercedes-Benz CLS-Class
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Arsenil said the staff did a good job. They were quick. The customer service was good. The service was overpriced.
This review was collected via phone interview by Customer Research Inc.

CS
Chad S.
Lawrenceville, GA
Mitsubishi Montero Sport
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2017 Category: Service
Chad said his overall experience was great. The staff was busy, so it took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

YW
Yong W.
Suwanee, GA
Mercedes-Benz ML500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2017 Category: Service
Yong said that when he got there the lobby was hot and the doors were open. This is not an experience he has had with them before. Even so, they did a good job.
This review was collected via phone interview by Customer Research Inc.

DL
Dan L.
Suwanee, GA
Mazda 3
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2017 Category: Service
Dan said he had to make an extra trip. They said they had all of the parts, but they did not.
This review was collected via phone interview by Customer Research Inc.

CS
Curran S.
Suwanee, GA
Subaru Impreza
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2017 Category: Service
Curran said the service from this business is good but they could communicate better. She has been a customer of this place for years and she loves that they are right across the street.
This review was collected via phone interview by Customer Research Inc.

BC
Brenda C.
Suwanee, GA
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2017 Category: Service
Brenda said they were good.
This review was collected via phone interview by Customer Research Inc.

DC
Daryl C.
Suwanee, GA
Ford Ranger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2017 Category: Service
Daryl said this business does good work.
This review was collected via phone interview by Customer Research Inc.

BP
Bradford P.
Buford, GA
Toyota Avalon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2017 Category: Service
Bradford said the service was good at this business, but they do not use original parts.
This review was collected via phone interview by Customer Research Inc.

TS
Tricia S.
Gainesville, GA
Audi A4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2017 Category: Service
Tricia said they left oil marks on her interior and she had to go back to get it cleaned off. She said the service is good but they don't clean up after themselves.
This review was collected via phone interview by Customer Research Inc.

FN
Fan N.
Suwanee, GA
Toyota Matrix
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2017 Category: Service
Fan said they were excellent.
This review was collected via phone interview by Customer Research Inc.

CM
Corey M.
Flowery Branch, GA
Land Rover Range Rover Sport
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2017 Category: Service
Corey said this business was good but they were not perfect.
This review was collected via phone interview by Customer Research Inc.