Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

556 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


EA
Eric A.
Lawrenceville, GA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2013 Category: Service
Spoke with Ron. He said this business did everything they said they would do and got it done in a timely manner. There were no hidden charges or surprises with them.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Lawrenceville, GA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2013 Category: Service
Tim said it was fast service.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Suwanee, GA
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2013 Category: Service
James said he has gone there for years. They have a good technician who knows how to fix vehicles.
This review was collected via phone interview by Customer Research Inc.

BR
Beril R.
Newnan, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2013 Category: Service
Beril said this business did a satisfactory job.
This review was collected via phone interview by Customer Research Inc.

RF
Ryckie F.
Georgia
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2013 Category: Service
Ryckie said they do good work and treated him fairly.
This review was collected via phone interview by Customer Research Inc.

DW
Don W.
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2013 Category: Service
Don said he likes the personal attention the owner gives to his customers. He discusses the issues with his customers and assesses the situtation. The owner is ASE certified and a master mechanic. Don is pleased with the service.
This review was collected via phone interview by Customer Research Inc.

JT
Jason T.
Suwanee, GA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2013 Category: Service
Jason said they were straightforward. They told him what he needed to do and also what he did not need to spend money on at this time. They got him right in for service and out within 5 minutes.
This review was collected via phone interview by Customer Research Inc.

KT
KEN T.
Cumming, GA
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2013
The owner John
I trust john, knowledge, ability to fix my cars at a fair price.

MH
MICHELE H.
Suwanee, GA
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2013
Best Auto Repair Shop Ever
Great work... great prices... great service. That's hard to find in the auto repair business.

CM
Chris M.
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2013 Category: Service
Chris said their customer service was great.
This review was collected via phone interview by Customer Research Inc.

KM
Kirby M.
Marietta, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2013
Very Satisfied Marietta Resident
I have been John's customer for near 3 years..really since he opened his shop in Suwanee. I live in Marietta (work in Suwanee) and I trust only this company to work on my cars and those driven by my children. One of my daughters, a UGA Senior living in Athens, takes her Honda to John and Richard for repairs. This auto repair shop is not only an expert on foreign cars but domestic as well (repairs made to my 2005 Pontiac Grand Prix). Bottom line, if you want your auto fixed, I mean fixed, and you want it done right, at a reasonable price, this is the place. I referred the CFO of my employer to this company, to work on his suburban, all went well for him, too. Thank you guys for your above and beyond service over the years.

KM
Kristie M.
Suwanee, GA
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2013 Category: Service
Kristie said they were honest, fast, and friendly.
This review was collected via phone interview by Customer Research Inc.
Richard M. from Suwanee Auto Repair responded on 10/16/2013

Thank you Kristie. It was a pleasure to meet you. I look forward to helping you in the future


NA
Nirav A.
Lilburn, GA
Acura TSX
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/12/2013 Category: Service
Nirav said he has already paid for repairs and his air conditioner is still not working. He said they repaired one thing and have told him there are other repairs needing to be made. He would not recommend them at this time due to this experience.
This review was collected via phone interview by Customer Research Inc.
Richard M. from Suwanee Auto Repair responded on 10/16/2013
When the car arrived it had no freon for the ac. Without freon it is impossible to know if any other problems exist. As I explained its like checking how a car runs with no gasoline. The Acura dealer would have made the same recommendation we did. Fortunately, almost everyone who reads this will understand what I am saying. I will be happy to wave the additional diagostic time and give you a 10% discount on any additional work even though we followed proper repair procedure.

DC
David C.
Suwanee, GA
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2013 Category: Service
David said the business fixed his vehicle right the first time. He was thankful they were able to take him in on such short notice.
This review was collected via phone interview by Customer Research Inc.

CI
Chris I.
Atlanta, GA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2013 Category: Service
Chris said everything went smoothly and quickly.
This review was collected via phone interview by Customer Research Inc.

GS
GEORGE S.
Buford, GA
BMW 335i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2013
PRE-PURCHASED INSPECTION
Comprehensive, Detailed and very timely inspection to ascertain if potential purchased vehicle was in good condition and worth the purchased price.

PT
Paul T.
Lawrenceville, GA
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2013 Category: Service
Paul said they do good work for cheaper prices. They are great and he appreciates them.
This review was collected via phone interview by Customer Research Inc.

FF
Fred F.
Suwanee, GA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2013
Greatest Auto Place in town
These guys are very helpful and know what to do in order to get the job done.

BM
BIKO M.
Suwanee, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2013
Great Customer Service
They have very knowledgeable car engineers and they help me out a lot. I highly recommend this place.

LB
Lesley B.
Lawrenceville, GA
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2013 Category: Service
Lesley said the people are nice. The work is good and the prices are fair.
This review was collected via phone interview by Customer Research Inc.