Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

545 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


KM
Kristie M.
Suwanee, GA
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2013 Category: Service
Kristie said they were honest, fast, and friendly.
This review was collected via phone interview by Customer Research Inc.
Richard M. from Suwanee Auto Repair responded on 10/16/2013

Thank you Kristie. It was a pleasure to meet you. I look forward to helping you in the future


NA
Nirav A.
Lilburn, GA
Acura TSX
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/12/2013 Category: Service
Nirav said he has already paid for repairs and his air conditioner is still not working. He said they repaired one thing and have told him there are other repairs needing to be made. He would not recommend them at this time due to this experience.
This review was collected via phone interview by Customer Research Inc.
Richard M. from Suwanee Auto Repair responded on 10/16/2013
When the car arrived it had no freon for the ac. Without freon it is impossible to know if any other problems exist. As I explained its like checking how a car runs with no gasoline. The Acura dealer would have made the same recommendation we did. Fortunately, almost everyone who reads this will understand what I am saying. I will be happy to wave the additional diagostic time and give you a 10% discount on any additional work even though we followed proper repair procedure.

DC
David C.
Suwanee, GA
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2013 Category: Service
David said the business fixed his vehicle right the first time. He was thankful they were able to take him in on such short notice.
This review was collected via phone interview by Customer Research Inc.

CI
Chris I.
Atlanta, GA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2013 Category: Service
Chris said everything went smoothly and quickly.
This review was collected via phone interview by Customer Research Inc.

GS
GEORGE S.
Buford, GA
BMW 335i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2013
PRE-PURCHASED INSPECTION
Comprehensive, Detailed and very timely inspection to ascertain if potential purchased vehicle was in good condition and worth the purchased price.

PT
Paul T.
Lawrenceville, GA
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2013 Category: Service
Paul said they do good work for cheaper prices. They are great and he appreciates them.
This review was collected via phone interview by Customer Research Inc.

FF
Fred F.
Suwanee, GA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2013
Greatest Auto Place in town
These guys are very helpful and know what to do in order to get the job done.

BM
BIKO M.
Suwanee, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2013
Great Customer Service
They have very knowledgeable car engineers and they help me out a lot. I highly recommend this place.

LB
Lesley B.
Lawrenceville, GA
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2013 Category: Service
Lesley said the people are nice. The work is good and the prices are fair.
This review was collected via phone interview by Customer Research Inc.

MN
MARVIN N.
Suwanee, GA
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2013
Honest
I have 2 BMW's and have brought both for service. They have been great. My Z3 runs better now then before. Highly recommend Suwanee Auto Repair.

TO
TOM O.
Suwanee, GA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2013
1995 Ford Ranger
My truck no longer idles extremely rough when stopped for a minute or longer and the overall performance has improved appreciably since I had it serviced at Suwanee Auto Repair.

TC
Taylor C.
Lawrenceville, GA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2013 Category: Service
Taylor said this business takes good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

MN
Marvin N.
Suwanee, GA
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013 Category: Service
Marvin said the business provides outstanding service. Everyone was up front and honest.
This review was collected via phone interview by Customer Research Inc.

PV
PATRICK V.
Suwanee, GA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2013
Great service!
Great customer service & fast turnaround time.

AJ
AARON J.
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2013
Fast turn around
Mr. Kim was able to get my car repaired the same day that I brought it in. Suwanee Auto Repair continues to be fantastic and reliable!

KC
Katie C.
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2013 Category: Service
Katie said the representative who assisted her was very helpful and gave her good information. This business has good value for her money.
This review was collected via phone interview by Customer Research Inc.

GS
GEORGE S.
Mercedes-Benz ML320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2013
PERSONALIZED AND EXPERT SERVICE WITH REASONABLE PRICES
I BELIEVE MY REVIEW TITLE SUMMARIZES THE REVIEW FOR A 5 OUT OF 5 STARS.
B. GEORGE SALOOM

AJ
AARON J.
Suwanee, GA
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2013
Confidence
John and Richard were very accommodating, quick to respond and honest. John made me feel comfortable with him, he is knowledgable and I feel that I can trust him. The only improvement would be when booking an appointment online you do not get an indication that it was received, and though it did not come as a surprise, I was not informed up front of the cost of the diagnostic, but rather after it was done. I am aware that mechanics charge a diagnostic fee upwards of $100, but it's always nice to know the exact cost before handing over the keys

TR
THOMASINA R.
Buford, GA
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2013
gave good customer service
this business gave me prompt good service.

CP
CREED P.
Duluth, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2013
Amazing service.
I was able to make an appointment online, drop my car off, and pick it up in the same day. The shop is amazingly clean, the technicians are nice and knowledgeable. They replaced my valve cover gasket at a very reasonable price. I will be giving them all of my automotive business from now on.