Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

518 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


KW
Kathy W.
Suwanee, GA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Kathy said the staff were honest and they did a good job. John was awesome. This business is a great place to take vehicles for repair.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Lawrenceville, GA
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Michael said the business finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DH
Derek H.
Dacula, GA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Spoke with Margaret. She said they did a great job.
This review was collected via phone interview by Customer Research Inc.

BK
Bankhead K.
Lawrenceville, GA
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/22/2018 Category: Service
Bankhead said he has to return to this facility for additional adjustments to the repairs. His vehicle is still leaking a little. The technicians told him to bring it in to have it taken care of.
This review was collected via phone interview by Customer Research Inc.
John K., owner from Suwanee Auto Repair responded on 03/23/2018

It was nice talking to you. I am glad we resolved the issue. 


MD
Matt D.
Suwanee, GA
Isuzu i-280
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Matt said the business did what they said they would do, in the time they said they would, and they did it for a great price.
This review was collected via phone interview by Customer Research Inc.

PD
Phuc D.
Suwanee, GA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Phuc said the staff completed the service in a timely manner. He was able to drop off the vehicle early, and there were no issues.
This review was collected via phone interview by Customer Research Inc.

JM
Jonathan M.
Lawrenceville, GA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Jonathan said this business was the cheapest around when he called for quotes. The staff seemed to do good work and the final price was less than the original quote.
This review was collected via phone interview by Customer Research Inc.

TM
terry M.
Suwanee, GA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Terry said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GW
Glen W.
Suwanee, GA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Glen said he was pleased with the experience.
This review was collected via phone interview by Customer Research Inc.

CE
Carl E.
Lawrenceville, GA
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Carl said the staff always do a good job, and they have reasonable pricing.
This review was collected via phone interview by Customer Research Inc.

WH
Wadia H.
Decatur, GA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Wadia said the business provides great service, and he would recommend it.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Athens, GA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018 Category: Service
Ryan said the service at the business was fast.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Suwanee, GA
Mitsubishi Montero Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018 Category: Service
Eric said he had no problems with his service. His vehicle was in and out.
This review was collected via phone interview by Customer Research Inc.

LF
lance F.
Buford, GA
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2018 Category: Service
Spoke with Lance. He said his experience with the business was pretty good. They were polite and straight forward. They were customer friendly and didn't give him the run-around.
This review was collected via phone interview by Customer Research Inc.

SN
Steve N.
Georgia
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Steve said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Dahlonega, GA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Spoke with Steve. He said the business was up-front with the cost. It gave great service, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KS
KETEAK S.
Suwanee, GA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2018
Consistent service keeps me coming back!!
Always great service, dependable and reliable guidance and most of all efficient!

HL
Howard L.
Lawrenceville, GA
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Howard said one of his issues wasn't fixed nor discussed after the repairs were completed. Overall, he would continue to go back.
This review was collected via phone interview by Customer Research Inc.

EK
Eric K.
Suwanee, GA
BMW Z4
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/14/2018 Category: Service
Eric said he had to take his vehicle back to the business because it did not fix the problem. They replaced a part, and it still was not fixed. He is unsure if they knew what the problem was. They did a great job, in the past.
This review was collected via phone interview by Customer Research Inc.

JW
JACQUELINE W.
Suwanee, GA
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018
Customer focused.
I know I can depend on Jonathan to take of my car. With each service, he has called to check on how the car is running and if things are satisfactory.