Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

545 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


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Tae H.
Buford, GA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Tae said the service was good and convenient.
This review was collected via phone interview by Customer Research Inc.

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Joryae S.
Hollywood, FL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Joryae said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Daniel C.
Buford, GA
Saab 9-5
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/25/2018 Category: Service
Daniel said after he had his vehicle serviced at the business, he was having problems with locking his doors. He called Joe and told him about the problem, and he said he didn't do anything to his vehicle to cause that issue. He said something is wrong, because it wasn't having that problem before he took it to the business. He isn't satisfied at all. His vehicle is also shaking and burning gas, when it didn't before going to the business. After having his vehicle serviced, the problem wasn't solved. He said the owner should take more care, and pay attention to his customer's satisfaction, instead of dismissing issues. Joe didn't want to work with him at all, to help resolve the issues at hand.
This review was collected via phone interview by Customer Research Inc.

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Luis R.
Suwanee, GA
Scion xB
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/25/2018 Category: Service
Luis said that he had a diagnostic performed by the facility, they said he would have no problems but a week later a part that was diagnosed failed. He will not be resolving this issue or returning to the facility for any reason.
This review was collected via phone interview by Customer Research Inc.
John K., owner from Suwanee Auto Repair responded on 06/29/2018

We told you that it need an alternator  and it was written on your invoice


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Marius T.
Suwanee, GA
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Marius said the business provides quality work. He never has to go back for adjustments or concerns regarding the work done.
This review was collected via phone interview by Customer Research Inc.

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HENRY S.
Buford, GA
Ford Explorer Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Superior service!
The knowledge of autos is unbelievable! The service is great,the shop is clean and orderly and most of all the staff is so kind.

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Greg C.
Suwanee, GA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Greg said the business is really easy to work with, and he will go back there if he needs future service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

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STEPHEN M.
Suwanee, GA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
Always a good experience
John is great. I trust him because sometimes he talks me out of a repair that isn't needed. He always gives me a fair price and warns me what about upcoming potential problems.

Verified Customer
Suwanee, GA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
Quick repair and honest service.
Great service and attitude! Repair work was excellent.

RM
Roque M.
Buford, GA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Roque said the staff always provide outstanding service.
This review was collected via phone interview by Customer Research Inc.

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Shawnda A.
Buford, GA
Honda Accord Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Shawnda said the staff were helpful and explained everything. She said they were affordable and she is pleased with the service.
This review was collected via phone interview by Customer Research Inc.

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Marie N.
Suwanee, GA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Marie said the visit was good. She got her coolant filled and oil levels checked. The staff member was honest and she trusts his judgment. She always seems not to wait for service. Overall, she was very satisfied with the experience.
This review was collected via phone interview by Customer Research Inc.

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Sidney M.
Georgia
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Sidney said the staff promised the service to be done in a day, the price was great, and they delivered what they said they would. He said staff member, Jon Kim, does a great job managing the place, and his vehicle is always ready when the say it will be.
This review was collected via phone interview by Customer Research Inc.

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Vipul P.
Duluth, GA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Vipul said he brought his vehicle in for repair and the staff told him nothing was wrong with it. He said they are very honest.
This review was collected via phone interview by Customer Research Inc.

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Kathy L.
Suwanee, GA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Kathy said the facility is very good and she appreciates that the bill came out to what they originally quoted.
This review was collected via phone interview by Customer Research Inc.

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Jeffery B.
Suwanee, GA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Jeffery said he really likes John, and that he always does a good job for him.
This review was collected via phone interview by Customer Research Inc.

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Pooja M.
Suwanee, GA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Pooja said John is a great guy and he provided beautiful service.
This review was collected via phone interview by Customer Research Inc.

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Jay B.
Suwanee, GA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Jay said the business is the best in the area.
This review was collected via phone interview by Customer Research Inc.

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Sara D.
Lawrenceville, GA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Sara said it was her first time going to the business, and the staff were very kind and fast. They got her in and out in a short amount of time.
This review was collected via phone interview by Customer Research Inc.

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Young P.
Suwanee, GA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Young said the business did a great job.
This review was collected via phone interview by Customer Research Inc.