Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

519 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


JB
Jay B.
Suwanee, GA
Mercedes-Benz 420SEL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2017 Category: Service
Jay said they always give great advice and great service.
This review was collected via phone interview by Customer Research Inc.

DC
Daryl C.
Suwanee, GA
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2017 Category: Service
Daryl said this business does good work.
This review was collected via phone interview by Customer Research Inc.

BW
Brice W.
Georgia
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017 Category: Service
Brice said he appreciated that the service advisor was able to work with him. He was pleased, and he would go there again.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Suwanee, GA
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2017 Category: Service
John said they did a very good job. Daniel and John were very professional.
This review was collected via phone interview by Customer Research Inc.

SM
Stephen M.
Suwanee, GA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2017 Category: Service
Stephen said they did a good job. He enjoyed talking to the owner.
This review was collected via phone interview by Customer Research Inc.

SE
Stephen E.
Georgia
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2017 Category: Service
Stephen said he has had no problems with service at this business.
This review was collected via phone interview by Customer Research Inc.

DV
Daniel V.
Suwanee, GA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2017 Category: Service
Daniel said the business is trustworthy and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

BP
Bradford P.
Buford, GA
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2017 Category: Service
Bradford said the service was good at this business, but they do not use original parts.
This review was collected via phone interview by Customer Research Inc.

RB
Ryder B.
Suwanee, GA
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2017 Category: Service
Ryder said the business is local, and everything worked out.
This review was collected via phone interview by Customer Research Inc.

TS
Tricia S.
Gainesville, GA
Audi A4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2017 Category: Service
Tricia said they left oil marks on her interior and she had to go back to get it cleaned off. She said the service is good but they don't clean up after themselves.
This review was collected via phone interview by Customer Research Inc.

SM
Soo M.
Lawrenceville, GA
Honda Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Soo said the customer service was good at the business.
This review was collected via phone interview by Customer Research Inc.

FN
Fan N.
Suwanee, GA
Toyota Matrix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2017 Category: Service
Fan said they were excellent.
This review was collected via phone interview by Customer Research Inc.

RS
Roger S.
Norcross, GA
GMC Savana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Roger said Daniel was helpful and he gave him a good price. He did a good job and did his tasks correctly. He hasn't had any problems with them.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Suwanee, GA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2017 Category: Service
Charles said they had good service and they were cheaper than other facilities.
This review was collected via phone interview by Customer Research Inc.

DL
Dan L.
Suwanee, GA
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2017 Category: Service
Spoke with Paige. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SS
SONYA S.
Suwanee, GA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2017
Honest, Knowledgeable, Fair
I took my son's Nissan Xterra here yesterday for a couple things after getting price quotes and speaking with a few other places. I went with Suwanee Auto Care because of their personal and friendly approach, and their reasonable prices and business dealings. They seemed knowledgeable about the car and the parts we were discussing for repair. They did not try to find more wrong with the car to expand the service order and in fact saved me money by telling me one of the things I was concerned about does not need replacing at this time. Daniel even went as far as putting in my paperwork that if/when that particular part goes bad, he will replace it at cost with no additional labor fee. That is fair!!! The owner was willing to extend one of the warranties on one of the parts I had them replace. And the warranty program they provide is one of a kind, offering nation wide coverage AND towing, should something happen while on the road for 24 months/24,000 miles and at no additional cost! That is such a great assurance to me knowing my son will not be stranded should something happen! Suwanee Auto Repair has a different feel in the way they do business. They provide a small town, Mom and Pop feel. I am glad to find Suwanee Auto for the care of my son's car.

HB
HARRY B.
Buford, GA
Mercedes-Benz GLK350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2017
Great People and Honest
I love taking my vehicles here. They only do what you ask and don't try to force you into anything extra. They just recommend and let you decide without making an issue about things that some people just can't afford right now. HONESTY and very FRIENDLY..

CM
Corey M.
Flowery Branch, GA
Land Rover Range Rover Sport
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2017 Category: Service
Corey said this business was good but they were not perfect.
This review was collected via phone interview by Customer Research Inc.

AW
Ashley W.
Georgia
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
Ashley said the service at this business was easy and simple. They didn't push her into having any additional services performed.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Lawrenceville, GA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017 Category: Service
Scott said this business was courteous, up-front, and timely. He said they also informed him about future repairs.
This review was collected via phone interview by Customer Research Inc.