Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

706 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
93% Business Response
Latest Review 2 days ago

Reviews


DB
DIANNA B.
Broken Arrow, OK
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018
The Best Automotive Shop
Team One is very professional and courteous...Always does a great job to fix any of my car issues fast and are extremely thorough in explaining what was wrong and how it's fixed.
Nathan H. from Team-One Automotive responded on 03/20/2018

Thank you for your comment.  We appreciate your continued business!


JH
Jeff H.
Broken Arrow, OK
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Jeff said his experience with the business was great. They worked with him on everything and did what he asked them to do. They didn't try to up sell him.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 03/09/2018

Thank you for your comment.  We appreciate your business!


HB
HAROLD B.
Tulsa, OK
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018
Their knowledge
Happy they figure out all the problems others couldn't.
Nathan H. from Team-One Automotive responded on 02/12/2018

Thank you for your business!


AB
Allie B.
Coweta, OK
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2018
Outstanding fast service from a great shop
Had the clutch replaced on my 2012 Honda Civic. Dealership had my car sent to another facility to have the radio replaced and while at the other facility my clutch went out and I requested that my car be sent to team one automotive. They did a fantastic job with a fast and great turnaround time! Now my car is driving as good as new. Thank you Nate and Larry as well as the mechanics at team one!
Nathan H. from Team-One Automotive responded on 02/12/2018

Thank you for your business!


RW
RHONDA W.
Claremore, OK
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
Simple THE BEST
Nate & Larry are THE BEST mechanic! They are honest, hard working & always take the time to explain what needs to be done to my vehicle. Wouldn't trust my vehicle to anyone else.

Rhonda Willis
Nathan H. from Team-One Automotive responded on 02/02/2018

Thank you for your comment.  We appreciate your continued business!


TP
Tim P.
Broken Arrow, OK
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2018 Category: Service
Tim said the business was expensive. He stated he was charged $230 for an oil change.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Porter, OK
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018 Category: Service
Doug said he appreciated the great service, the quality of service and the follow up.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 02/05/2018

Thank you for your comment.  We appreciate your business!


SB
Shaun B.
Broken Arrow, OK
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2018 Category: Service
Spoke with Brian. He said there were some issues with the service. The job was not done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Tulsa, OK
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Your Car Will be fixed
When Team One Automotive fixes your car, it will be fixed.... correctly.... & timely.... & you will enjoy the staff, from Stephanie out front, to Nate & Larry, to all the mechanics in the back, very fine people. I Highly Recommend.
Nathan H. from Team-One Automotive responded on 01/19/2018

Thank you for your comment.  We appreciate your business!


JJ
Jesse J.
Broken Arrow, OK
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Jesse said everything was great and he would definitely use this service again. They are a reputable business.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 02/01/2018

Thank you for your comment.  We appreciate your business!


DB
DEWAYNE B.
Tulsa, OK
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018
Nissan
As usual great job!
Nathan H. from Team-One Automotive responded on 01/18/2018

Thank you for your continued business!


JD
Joyce D.
Tulsa, OK
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Joyce said the staff was honest, friendly, and got the job done. She had no problems.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 02/12/2018

Thank you for your business!


JD
Joyce D.
Tulsa, OK
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Joyce said the staff was honest, friendly, and got the job done. She had no problems.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 02/01/2018

Thank you for your comment.  We appreciate your business!


SB
STEFAN B.
Tulsa, OK
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018
Always good, always honest
They always break down what they're going to do. They always give me options on what they think feel is most important . No surprises here, just great honest auto care. I don't live near their location, but they continue to earn my business
Nathan H. from Team-One Automotive responded on 01/16/2018

Thank you for your continued business!  


JJ
JEFF J.
Broken Arrow, OK
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018
Customer Oriented
Always a great experience, Nate really works with his customers to make sure they are taken care of. Will take the time to explain and has on several occasions shown us on the vehicle what is being repaired/replaced. No reason to go anywhere else.
Nathan H. from Team-One Automotive responded on 01/15/2018

Thank you for your comment.  We appreciate your continued business!


JM
Joy M.
Broken Arrow, OK
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Spoke with Martin. He said he really enjoyed going to this business. Everyone treated him right. They provided excellent service to his vehicle.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 01/18/2018

Thank you for your comment. We appreciate your business!


HB
HAROLD B.
Tulsa, OK
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018
My truck
Very happy with the service and the worker seem very helpful and knowledgeable. Will be returning
Nathan H. from Team-One Automotive responded on 01/12/2018

Thank you for your business!


RC
Ricardo C.
Oklahoma
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Ricardo said the service was fast.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 01/15/2018

Thank you for your business!


JQ
John Q.
Coweta, OK
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/06/2018 Category: Service
John said his alternator went out after he went to the business.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Pryor, OK
Toyota Sequoia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
David said the business did well. He vehicle stayed at this facility longer than he had planned, due to the holidays.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 01/08/2018

Thank you for your business!