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Terry Reid Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,180 Reviews)
74
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
88
Total ReScores
4.7
ReScore Average
74
Net Promoter Score ®

Business Details

About

Terry Reid Hyundai is Georgia's Hyundai Giant! We are located in Cartersville, GA. Our service center is staffed with highly trained technicians who provide top-notch Hyundai repair and maintenance services. Call us today to schedule your next visit! Terry Reid Hyundai is Georgia's Hyundai Giant! We are located in Cartersville, GA. Our service center is staffed with highly trained technicians who provide top-notch Hyundai repair and maintenance services. Call us today to schedule your next visit!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(678) 605-9500

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
816 Joe Frank Harris Parkway Cartersville, GA 30120
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,180 Reviews)

CB
gravatar
Charlie B.
Kennesaw, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2019
The owner down to all of his associates.
Outstanding customer service. Very informative on every aspect of the service that they will provide. I really think that the tech treats your car just like it was theirs. I really can’t say enough about this staff. My experience here is hands down the best from any dealership, and I’ve been to several in my life. The owner will pass you and actually have a conversation. This speaks volume when it comes to his customers. If you haven’t payed a visit to Terri Reid what are you waiting on. You will be impressed.
Recommended
Paul S., Customer Care and Relations Manager from Terry Reid Hyundai responded on 02/16/2019 12:27 PM

Thank you so much for your feedback on your visit into our service department. We always strive to provide the best possible customer service experience and hearing your affirmation of how or tech's treat people's cars means a lot to us an our technicians who don't usually get recognition in these surveys. In my opinion our family owned dealership has always had an environment that makes you feel like part of the family, and Matt, Terry, and Claudia are never shy around our customers. We all love hearing feedback like this as it helps us to be sure we're taking care of our customers. We look forward to seeing you back in service in the future!

Paul Swinney
Customer Care and Relations Manager
678-792-0686
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