Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1271 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 4 days ago

Reviews


ES
ELEANOR S.
Waco, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019
The people who work there
They have a great staff courteous and kind and work hard to get you in and out in a short time and always make sure its done right

AM
Adelena M.
Waco, TX
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Adelena said the business is awesome. They were helpful, quick, accommodating and kept her in the loop about the vehicle.
This review was collected via phone interview by Customer Research Inc.

CA
Craig A.
Waco, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Craig said the business did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

BH
Bonita H.
Waco, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Bonita said they give excellent service, they are very honest and have reasonable prices.
This review was collected via phone interview by Customer Research Inc.

LH
LORNA H.
Mc Gregor, TX
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
At Texas Star, they treat you like family.
Doesn't matter how busy they are (because they are so popular), at Texas Star Devlin & his team are always willing to help get you safely back on the road as quickly as possible. Very accommodating, professional & friendly.

KZ
KIM Z.
Hewitt, TX
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2019
Treated how a customer should be treated.
I have been going to Devlin for years. I walk in and I’m greeted as a friend and all the staff are friendly. Some of the techs are the same who have been there for years which says a lot. Sometimes there is a wait but it’s worth it. Devlin is very honest and let’s u know anything he finds wrong and doesn’t force u to get it done there or right that minute. He will give u a quote and let u decide. I will continue to refer anyone in need of auto repair to Texas Star!

JT
JENNIFER T.
Waco, TX
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
AC Repair
The AC recently went out in my 2014 Nissan Rouge, after researching online this is a common problem which Nissan has failed to recall. Online estimated repair cost (at the dealership) was $1000 more than I was charged at Texas Star.

SM
STEVE M.
Woodway, TX
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019
Routine
Always kind and a joyful place to have work done. Not always the fastest so don’t be in a hurry. Enjoy the conversation and the company!

DK
Dell K.
Waco, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Dell said the employees were nice. They provided excellent service information. They provided good service.
This review was collected via phone interview by Customer Research Inc.

BB
BEN B.
Waco, TX
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Great as always!
Devlin and his team are the best! Great service, excellent work always at a fair price!I won't go anywhere else.

SS
Sam S.
Hewitt, TX
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Sam said this business is great. He stated they have fair prices and provide quality service.
This review was collected via phone interview by Customer Research Inc.

EW
Emily W.
Waco, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Emily said they were very respectful, really nice and the service was done quickly.
This review was collected via phone interview by Customer Research Inc.

SM
STEVE M.
Woodway, TX
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019
Shaky Wheel
Took car in to check wheel balance due to steering wheel vibration at 70 mph. Rotated, balanced wheels and all is great!

RN
RAY N.
Waco, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Great service
They fixed the issue of rough starting.

SW
Sharon W.
Waco, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Sharon said they got her in and out in good shape. She said they are very helpful to her.
This review was collected via phone interview by Customer Research Inc.

RN
RAY N.
Waco, TX
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Fast Reliable Service
I took my van in for an oil change and tire rotation. They started it at the appointment time and did a great job.

JR
Joe R.
Waco, TX
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Joe said the staff at this business was great but the details of the service turned out to be more then expected.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Waco, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
John said he has used this business for about 10 years. They've been up front, and really good, which he likes. The only thing, he does not like is waiting for an appointment. It would been nice if the customers did not have to wait as long.
This review was collected via phone interview by Customer Research Inc.

BC
BRIAN C.
Waco, TX
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Service
Great service

JW
JAN W.
Satin, TX
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Repaired on a busy Saturday
Although it was a very busy Saturday the staff was able to fit me in and repair the coolant leak in my truck. Now safely back on the road. Appreciate the friendly service!