Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1158 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 5 days ago

Reviews


DP
DAVID P.
Mc Gregor, TX
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
Good service
They do a good job and I think the prices are reasonable. On one occasion I had a bit of a problem, and Devlin corrected it immediately when I told him.

JM
John M.
Woodway, TX
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
John said that he has been doing business with the facility for 8 or 9 years.
This review was collected via phone interview by Customer Research Inc.

BM
BOBBY M.
Waco, TX
Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018
Santa Fe
My only complaint about this time was the amount of time between drop off and diagnostic and then repair time. I dropped off the vehicle on Friday at 8:00 and did not get the estimate until about noon on Monday. There was an emergency with the mechanic that delayed him from starting on the car until Wednesday. I did not get the call saying that the car was ready until around noon on Friday. I was told several times they would check the status of the repair and call me back but never did. Not the best customer service. Quality work though.

JT
JENNIFER T.
Waco, TX
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Always helpful
Devlin & Ms Gwendean, and the guys are Awesome.

BA
Barbara A.
Mc Gregor, TX
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Barbara said her vehicle was done by the time she needed it, and it's driving better than before.
This review was collected via phone interview by Customer Research Inc.

OJ
Otis J.
Waco, TX
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Otis said he liked this business from day one, and he takes all his vehicles to them.
This review was collected via phone interview by Customer Research Inc.

DH
Darrell H.
Lorena, TX
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Darrell said they didn't have his vehicle done on time.
This review was collected via phone interview by Customer Research Inc.

AS
Aubry S.
Alpena, AR
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Aubry said the business provided awesome service.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Waco, TX
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
James said the staff provided excellent service, and got in done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SG
Shauntavia G.
Waco, TX
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Shauntavia said the service was alright. However, it took a long time for the vehicle to even be looked at.
This review was collected via phone interview by Customer Research Inc.

DC
DIANA C.
Woodway, TX
Cadillac Escalade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Fabulous Service!
Took our car here and they went above and beyond to help get us safely back on the road. They identified the trouble and fixed it quickly and now the windshield wipers don't just stop working at weird times! They were very professional and such a nice staff. Very helpful and I would highly recommend them!

ZB
Zach B.
Waco, TX
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2018 Category: Service
Zach said this business did everything he asked them to do. However, they did not call him to let him know his vehicle was ready to be picked up. He stated he just assumed it was ready and went to pick it up.
This review was collected via phone interview by Customer Research Inc.

JG
Jennifer g.
Flower Mound, TX
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Jennifer said she is grateful for the service the staff provided to her when she was in a pinch. The customer service, and timely repair was great.
This review was collected via phone interview by Customer Research Inc.

JR
JOE R.
Waco, TX
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Good work
My problem was fixed at a reasonable price

BR
BRIAN R.
Waco, TX
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Best Tire Guy in Town
Devin and the Professionals at Texas Star Tire are the best in town. Reliability and friendly service is second to none. Check them out!

CB
Chris B.
Waco, TX
Hyundai Santa Fe Sport
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Chris said it was a really good service.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Woodway, TX
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Alex said the staff gets back to him in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JG
Joshua G.
Mc Gregor, TX
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Joshua said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CF
Carl F.
Waco, TX
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Carl said the staff got him in promptly. They did the work correctly in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

WD
Walter D.
Waco, TX
Chevrolet Lumina
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Walter said the staff are all good people, and they do a good job.
This review was collected via phone interview by Customer Research Inc.