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The Ford Store of San Leandro

Average Score
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
1.8
(16 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

The Ford San Leandro Lincoln is Family Owned Dealership Since 1991. Originally in Hayward Ca, We Moved To San Leandro in 2008. The Ford San Leandro Lincoln is Family Owned Dealership Since 1991. Originally in Hayward Ca, We Moved To San Leandro in 2008.

Categories
Car Dealer, Car Maintenance, New Car Dealer
Contact
(510) 352-2000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1111 Marina Blvd San Leandro, CA 94577

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

The Ford San Leandro Lincoln is Family Owned Dealership Since 1991. Originally in Hayward Ca, We Moved To San Leandro in 2008. The Ford San Leandro Lincoln is Family Owned Dealership Since 1991. Originally in Hayward Ca, We Moved To San Leandro in 2008.

Categories
Car Dealer, Car Maintenance, New Car Dealer
Contact
(510) 352-2000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1111 Marina Blvd San Leandro, CA 94577

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

The Ford San Leandro Lincoln is Family Owned Dealership Since 1991. Originally in Hayward Ca, We Moved To San Leandro in 2008. The Ford San Leandro Lincoln is Family Owned Dealership Since 1991. Originally in Hayward Ca, We Moved To San Leandro in 2008.

Categories
Car Dealer, Car Maintenance, New Car Dealer
Contact
(510) 352-2000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1111 Marina Blvd San Leandro, CA 94577
All Departments' Reviews
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
1.8
(16 Reviews)

AB
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Ammar b.
South San Francisco, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2020
Misleading and fraudulent , sold me newcar with numerous paint issues , they never fixed it as promised
IT WAS 36K DOLLARS THAT WOULD HAVE BEEN BETTER SPENT SOMEWHERE ELSE , LIKE SERRAMONTE FORD OR JAMES FORD IN HALF MOON BAY. No wonder their Better Business Bureau Rating is a D-
The bad reviews are well deserved . Save yourself time and go to another ford dealership to buy from .They claim to offer good customer service , but in the end they never deliver. I bought my brand mustang there which was not in such a new condition in May 2019 . The vehicle was brought over from their excess inventory dirt lot prior to test drive. The car was dirty and had an excess number of scratches all over it vehicle plus a considerable gouge in the rear bumper which the salesman tried to fix himself with wax compound after the car was washed . He assured me they were nothing more than surface scratches that would be easily buffed it by the service department and it was nothing to worry about . In trusting the gentleman , I went ahead and bought the vehicle . The car was brought back to be serviced but after receiving it after few days later I could tell that nothing was done to the paint job except for the gouge which was fixed , but everything else was not fixed . After speaking to customer relations manager Rosana , I brought the vehicle back again the engine bay was quite dirty and I was told it will be detailed, I picked up the vehicle again , it was not done . I then got in contact with General manager at the time, Wahid , I brought the vehicle back again, where it was inspected by the manager of their body shop there and he insisted it was just surface scratches that would easily be taken care of . But it never happened was because what the car really needed was a considerable paint job to cover up the deep scratches that penetrates under clear coat . Now many months later I'm being told by Vice President Gus that the car was past it's paint warranty and there is nothing they can do now . THE CAR HAS BEEN GARAGED BOTH AT MY HOUSE AND AT WORK , so the current body condition of the car is the actual condition I received it in . I'm wondering why wasn't the car's paint serviced while it was under the warranty since I WAS ENTITLED TO IT BACK THEN ? I FILED A COMPLAINT WITH FORD MOTOR COMPANY AND THEY REFERRED ME TO THE Service MANAGER AT SAN LEANDRO FORD TO RESOLVE THE ISSUE . BUT Highly doubtful IT WILL BE .
Not Recommended
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