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The Kar Shop

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(811 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average

Business Details

About

We take pride in providing the best automotive service around.

Categories
Auto Repair, Car Maintenance, Tires
Contact
(479) 636-7467

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
2700 N Woods Ln Rogers, AR 72756
The Kar Shop's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(811 Reviews)

RA
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RANDY A.
Rogers, AR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/05/2020
verified customer Verified Customer
This business has changed over the years!
Was shocked to see the amount that my oil change cost! Didn’t ask what oil we preferred ,just assumed synthetic. Over the years I had nothing but praise for this place. Now miss the front desk that used to be! Seems to be a turnover problem!
Not Recommended
Kevin B., General Manager from The Kar Shop responded on 02/05/2020 08:39 AM

Boy, we hate reading this. I'm not sure what happened that caused the confusion or change in how you view our service but we are sorry and want to earn your business again in the future. We reviewed your last visit here and it appears it was with your 2011 Toyota Venza. Toyota requires a full synthetic oil in your engine. We always use manufacturer suggested fluids unless the customer makes a request for something different and even then, we will discourage anything other than factory recommended fluids. Your engine also holds 7 qts of oil  so the 2 extra quarts did add a little to the cost. We charge $64.95 for a full synthetic oil change and then an extra $8.50 for each quart above 5 . We routinely compare our prices with surrounding businesses and this is comparable. We also always include a free 40 pt comprehensive inspection and free tire rotation along with brake inspection every other oil change. These added values make our price very competitive and you get premium quality parts and service. We should have done a better job explaining all of this during your visit and for that, we apologize. 

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