Thoroughbred Collision Center-Auburn

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

672 Reviews

96% Would Recommend
Latest Review almost 3 years ago

Review for Thoroughbred Collision Center-Auburn
Candice Y. on 03/11/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Candice said everything was really good regarding her experience with this business, and they took care of a small mishap. She stated after they completed the work they called her to inform her that an employee was walking with a dolly full of tools, and a tool fell off the dolly and dented her vehicle. They fixed the dent. She appreciated this business calling to tell her what happened, because another business would have just fixed the dent without telling her. They compensated her by fixing and painting an area of her vehicle that wasn't accident-related, and the area she had asked for a price quote on. When they gave her the quote she decided not to have the work done because it was too expensive. She commented her vehicle looks brand new, and they got the exact color of white paint when they painted her vehicle. She was concerned about the white matching because it was a 3 coat job, but the paint was perfect. They even detailed her vehicle.
Category: Collision
Service Date: 02/27/2013
Review Created: 03/11/2013
This review was collected via phone interview by Customer Research Inc.