Debra said her vehicle was not fixed the way she wanted the first time, but when she picked up her vehicle most recently, she was happy with the repair.
Recommended
This review was collected via phone interview by Customer Research Inc.
Leonard from Thoroughbred Collision Center-Auburn responded on 05/23/2011 11:18 AM
Hello Debra-Thank you for your feedback regarding your experience at our Thoroughbred Auburn location. Glad to hear that the manager has addressed the additional damage not found originally to your vehicle. Giving our customers top quality service is our number 1 priority and hopefully our immediate steps to resolve the concerns has ensured a positive experience. We want to thank you for giving us the opportunity to earn your business.
Sincerely,
Leonard L
VP Operations
Thoroughbred Collision Centers
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