Thoroughbred Collision Center-Auburn

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

672 Reviews

96% Would Recommend
Latest Review almost 3 years ago

Review for Thoroughbred Collision Center-Auburn
Debra B. on 05/13/2011
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Debra said her vehicle was not fixed the way she wanted the first time, but when she picked up her vehicle most recently, she was happy with the repair.
Category: Collision
Service Date: 04/14/2011
Review Created: 05/13/2011
This review was collected via phone interview by Customer Research Inc.
Leonard at Thoroughbred Collision Center-Auburn responded on 05/23/2011
Hello Debra-Thank you for your feedback regarding your experience at our Thoroughbred Auburn location. Glad to hear that the manager has addressed the additional damage not found originally to your vehicle. Giving our customers top quality service is our number 1 priority and hopefully our immediate steps to resolve the concerns has ensured a positive experience. We want to thank you for giving us the opportunity to earn your business. Sincerely, Leonard L VP Operations Thoroughbred Collision Centers