Thoroughbred Collision Center-Auburn

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

672 Reviews

96% Would Recommend
Latest Review about 3 years ago

Review for Thoroughbred Collision Center-Auburn
Lori M. on 11/05/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lori said there was some confusion regarding an appointment. The receptionist called her to ask why she had not brought her vehicle in the day before for her scheduled appointment. She told the receptionist she did not have an appointment and she was going to get a call as to when the parts would come in. The receptionist told her again that she did have an appointment and handed her to Des. He told her she was right about not having an appointment but he just wanted to take a picture of the license plate. He took care of everything, followed up with her and called her when the parts came in. She really enjoyed working with him. The vehicle was done earlier than promised.
Category: Collision
Service Date: 10/29/2014
Review Created: 11/05/2014
This review was collected via phone interview by Customer Research Inc.