Thoroughbred Collision Center-Mill Creek

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1188 Reviews

95% Would Recommend
Latest Review almost 3 years ago

Review for Thoroughbred Collision Center-Mill Creek
Donald S. on 09/20/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Donald said when this facility put his door back together, they forgot to put one screw in the door. There was also a rubber foam piece around the wheel well that they did not replace. He does not know if this was because they did not notice this damage or if they simply forgot to replace this piece. The paint work looks good. However, when he shuts his door a bolt keeps coming in contact with the paint and is wearing through the paint on the exterior of the door. He had to take his vehicle back to them for them to readjust the door and repaint the area where the paint had been scraped off. They was also an area where it appears as if this facility got some clear coat finish on a black strip on the bumper. This looked a little sloppy to him. This area may have not have been taped off properly. For all these reasons mentioned, he would not recommend this facility to others.
Category: Collision
Service Date: 09/10/2014
Review Created: 09/20/2014
This review was collected via phone interview by Customer Research Inc.