Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

85 Reviews

100% Would Recommend
Latest Review about 4 years ago

Reviews


ML
Mike L.
Laguna Niguel, CA
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10/02/2014
THEY HAVE MY HIGHEST RECOMMENDATION!
This is the first time in my 46 years that I have written a review for repair services (or anything else for that matter). I am taking the time to write this today simply because I have never been as impressed with an auto repair shop as I have been during my three visits to OC Autoworks.

They fixed my BMW and my wife's Audi quickly and didn't overcharge me for their work. Auto repair shops are in a position to take advantage of customers by making up or sometimes creating issues with your vehicle that are more serious than what caused you to go see them in the first place. These shops can often get away with this simply because the average person doesn't know any better--other than what he or she is being told by the repair shop. The staff at OC Autoworks does high quality work and treat their customers fairly.

Honest and friendly. Very impressed!

KP
KIM P.
IRVINE, CA
Volkswagen Passat
Verified Customer
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07/21/2014
THE BEST SERVICES
Thank you very much to Cindy for her very fast and clear response and making sure me and my car were in good hands. If i were to refer my friends to any shop in the Orange County area, I would definitely recommend this to everyone.

EE
Eshan E.
San Clemente, CA
Mercedes-Benz E350
Verified Customer
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07/19/2014 Category: Service
Eshan said this business offers good service and prices.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
San Clemente, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014 Category: Service
Jeff said this business is great. They do a good job of fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

IG
Ian G.
San Clemente, CA
Volkswagen Cabrio
Verified Customer
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07/17/2014 Category: Service
Ian said his check engine light is not on anymore and his vehicle runs great now. The facility also changed out one of his light bulbs, which he did not even have to ask for.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
San Clemente, CA
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2014 Category: Service
Alex said this business provides great service.
This review was collected via phone interview by Customer Research Inc.

AC
Adrian C.
NORWALK, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
Adrian said this business did a great job. They were courteous and explained everything.
This review was collected via phone interview by Customer Research Inc.

TB
Tami B.
San Clemente, CA
Toyota 4Runner
Verified Customer
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07/15/2014 Category: Service
Tami said the business was great and went above and beyond for her. In addition to changing her oil, they checked all of her tires to make sure she would make it safely on her trip.
This review was collected via phone interview by Customer Research Inc.

RT
Rick T.
CAMP PENDLETON, CA
Mazda 6
Verified Customer
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07/12/2014 Category: Service
Rick said this business is helpful, knowledgeable and friendly.
This review was collected via phone interview by Customer Research Inc.

JZ
JOE Z.
Costa Mesa, CA
Chevrolet Silverado
Verified Customer
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07/11/2014
informative
Honesty, courtesy, price worthy, technical knowledge

JS
JESUS S.
San Juan Capistrano, CA
Nissan Sentra
Verified Customer
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07/03/2014
Great Work
They always fix the problem the first time.

CW
CALEB W.
Nissan Altima
Verified Customer
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07/03/2014
Great service
Took my vehicle in immediately and fixed the problem. I was charged a fair price and the employees were very courteous.

RR
RONALD R.
San Clemente, CA
Buick LeSabre
Verified Customer
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06/28/2014
work is good and fair price.
I hope they continue to get more business from local community.

JF
Jim F.
Toyota Camry Solara
Verified Customer
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06/23/2014 Category: Service
Jim said the service at this business was very good.
This review was collected via phone interview by Customer Research Inc.

RP
Ronald P.
Verified Customer
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06/23/2014 Category: Service
Ronald said he was well informed and the customer service was exceptional.
This review was collected via phone interview by Customer Research Inc.

BL
Brad L.
Chrysler
Verified Customer
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06/23/2014 Category: Service
Spoke with Ruth. She said they did a good job, and that she traveled from Arizona to get this service done.
This review was collected via phone interview by Customer Research Inc.

MH
Michelle H.
California
Toyota Yaris
Verified Customer
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06/21/2014 Category: Service
Michelle said the personnel were very friendly and the pricing was fair. She had a new engine put in her vehicle and they were very patient with her. They called all the time for updates.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
San Clemente, CA
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2014 Category: Service
Charles said this business was an all-in-one type of business that handles all of their customers' automotive needs. He was very happy with the service he had done there. He will be returning in the future.
This review was collected via phone interview by Customer Research Inc.

MA
Matt A.
San Clemente, CA
Mazda 3
Verified Customer
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06/18/2014 Category: Service
Matt said he had a good experience. He also mentioned that Cindy, the person who checked him in, is fabulous.
This review was collected via phone interview by Customer Research Inc.

AB
ALEX B.
Yorba Linda, CA
BMW M3
Verified Customer
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06/15/2014
Trusted and cost sensitive
Great as always in every facet of service. Cindy is warm and always cost sensitive to her customers. Don is skilled and excellent explaining the work needing to be done. I drive a long distance (45 min.) to have my car serviced by them. Thank you both,

Displaying Review 1 - 20 of 85 in total