Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

497 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


CB
Clara B.
Livonia, MI
Chrysler Concorde
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Clara said that the facility is very good, they always get her in as quick as possible and the service manager and staff always do a great job. She trusts and appreciates them without question.
This review was collected via phone interview by Customer Research Inc.

SB
Shrubhi B.
Livonia, MI
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Shrubhi said the service was quick and friendly. She said the business explained everything clearly.
This review was collected via phone interview by Customer Research Inc.

HM
Henry M.
Farmington, MI
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Henry said there were no hassles.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
Ann Arbor, MI
BMW M3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Ron said the employees handled everything the way they should.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
Ann Arbor, MI
BMW M3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Ron said the employees handled everything the way they should.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Livonia, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Karen said the service was good. The work was at a competitive price. She was happy with her service.
This review was collected via phone interview by Customer Research Inc.

BA
Bill A.
White Lake, MI
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Bill said they do a very good job and he has used them for a long time.
This review was collected via phone interview by Customer Research Inc.

SY
Sean Y.
Livonia, MI
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Sean said the employees were friendly. They were cool. The service was at a good price.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Farmington, MI
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
William said that he has always received good service at the facility, but after his last visit he had an issue requiring another trip, that the facility resolved.
This review was collected via phone interview by Customer Research Inc.

EK
Eric K.
Livonia, MI
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Spoke with Eric's wife. She said the employees were quick, trustworthy, and did good work. She has used this business for a long time.
This review was collected via phone interview by Customer Research Inc.

MT
Mae T.
West Bloomfield, MI
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Mae said this business was really good. They were very professional and did a really good job. She was pleased with the service. They were done in the time they said. She is glad to have her vehicle back.
This review was collected via phone interview by Customer Research Inc.

EJ
Edy J.
Farmington, MI
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Edy said her customer service experience was pleasant. Scott was very nice, personable, and knowledgeable, he was effective all the way across the board. He got her some great tires and he was quick to help her. He called her to check in on how everything was going with her vehicle. He is definitely an asset to the business and she plans to work with him again.
This review was collected via phone interview by Customer Research Inc.

PS
Pawal S.
Farmington, MI
Dodge Challenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Pawal said the staff did the service quickly and they did what he wanted to have done. Everything with his experience was perfect, he had no complaints at all.
This review was collected via phone interview by Customer Research Inc.

EM
Ed M.
Farmington, MI
Hyundai Tiburon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Ed said the experience was very good, and the price was fair.
This review was collected via phone interview by Customer Research Inc.

VK
Vimalkumar K.
Farmington, MI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Vimalkumar said the personnel at this facility are friendly, clear and honest.
This review was collected via phone interview by Customer Research Inc.

DA
Daniel A.
Livonia, MI
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Daniel said it's awesome and everyone's been great.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Livonia, MI
Dodge Dart
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2018 Category: Service
Jason said the business did a really good job but the only thing is that the business put the wrong size bolt on his tire and when it blew he wasn't able to get it off.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Michigan
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Bill said he's been there before and he likes the service. The staff is really nice and they do a good job.
This review was collected via phone interview by Customer Research Inc.

GW
Greg W.
Farmington, MI
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Greg said everything was good at the business, the staff did a good job, and he will be going back there for future service needs.
This review was collected via phone interview by Customer Research Inc.

VR
Verena R.
Detroit, MI
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Verena said Scott was very knowledgeable and very helpful. She also said it was a great experience.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 497 in total