Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

546 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


RS
Robert S.
Livonia, MI
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Robert said he has used this business for eighteen years.
This review was collected via phone interview by Customer Research Inc.

KM
Kim M.
Redford, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Kim said the people are nice and the facility is clean.
This review was collected via phone interview by Customer Research Inc.

JD
JOHN D.
Livonia, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Their attention to detail & personal service!
Tireone was recommended by a trusted friend about 6 years ago, and I’ve using them eversince. In fact, I’ve paid it forward by recommending T1 to friends and family. My daughter takes her car there when needed. She tells me that Scott and all the men treat her with respect and she doesn’t feel like their giving her the run around just because she is a woman. Unlike most businesses. Keep doing what you do best T1!
Peace, John

JG
Jason G.
Troy, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Jason said he goes there all the time for service and the guys are awesome.
This review was collected via phone interview by Customer Research Inc.

DC
DAWNE C.
Milford, MI
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
They are professionals and do a great job, in a timely fashion.
When I got my vehicle back, it was quiet and most of the road noise was not heard. After driving for awhile I thought I was driving on a cloud instead of icy roads.
Thank you for fixing everything that needed being fixed. I feel a lot safer in my car.
Dawne Claus

SN
Skip N.
Livonia, MI
Lincoln MKC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Skip said they went above and beyond. He stated they were able to replace his rim and do a front end alignment on the same day, and he didn't have to make an extra trip.
This review was collected via phone interview by Customer Research Inc.

MI
Mike I.
Farmington, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Mike said the employees were professional. They provided very good service. They completed the work on time.
This review was collected via phone interview by Customer Research Inc.

CC
charles c.
Walled Lake, MI
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Tire repair
Very good and timely service

MP
Maksym P.
Plymouth, MI
Mazda Mazda5
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/10/2019 Category: Service
Maksym said the business went too long with no communication and did not check everything.
This review was collected via phone interview by Customer Research Inc.

CK
Chris K.
Farmington, MI
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/10/2019 Category: Service
Chris said they took double the time they estimated. They weren't very helpful with him in choosing a tire.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Michigan
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Scott said that the place did what they said they'd do for the amount they said they would do it for.
This review was collected via phone interview by Customer Research Inc.

DA
Dean A.
Michigan
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Dean said everything they do is perfect. He is very satisfied with the work and turn around time.
This review was collected via phone interview by Customer Research Inc.

FG
Fred G.
Michigan
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Fred said they do good work. Customers can't gone wrong there.
This review was collected via phone interview by Customer Research Inc.

MK
Marlene K.
Farmington, MI
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Marlene said her experience was good. She knows the owner. They are a great good group of people whom she absolutely has no qualms with.
This review was collected via phone interview by Customer Research Inc.

TB
TRISH B.
Novi, MI
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Service
Great staff and service

BN
BILL N.
Farmington, MI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Great service center
I'd enjoyed fast repairs & fair prices .
"Highly recommended"

DM
David M.
Farmington, MI
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
David said the service was good.
This review was collected via phone interview by Customer Research Inc.

DL
DAVE L.
Farmington Hills, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
pot hole damage
I had a bent wheel and damaged tire. Dennis and Scott sent the wheel out for straightening while they ordered a replacement tire. The work was done quickly and accurately IN 1 DAY! Thank you guys for a fine job.

RM
RON M.
Livonia, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Courtesy, Attention to need/request, Prompt service, Explanation of work needed/completed
Scott was very courteous. The service needed was identified and taken care of in a timely fashion.

AB
Alex B.
Farmington, MI
Mercedes-Benz SLK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Alex said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.