Minot, ND 58702
We appoligize the vehicle took a little longer than intended. Just like a doctor or dentist office - some patients take a little longer and encounter obsitcales that put us a little behind.
Doing a quality job is our goal with each person that enters the shop.
Please reach out to Kevin the Manager at 701-837-1301. Once again, we are sorry for the delay.
Thank you for your feedback and we would like to offer our appoloigies to you for the wait.
Your time is very important and valuable to us and we will have a teaching moment with our team to ensure that we improve in all areas.
Please reach out to Kevin W. @ 701-837-1301 for anything we may assist with your vehicle.
Thanks for your feedback. Glad the team took good care of your flat tire.
if there is anything else we can help out with please give us a call.
Thanks for your feedback Katie. Your time is extremely precocious and we respect your schedule. Sorry for the inconvenience.
It was good to speak with you today and learn first-hand more details to your experience which we are addressing at the moment. As you know we had a scheduling mishap and had a training issue with our front-end staff. One of our Techs had to go off site which left us short for a bit. This created the delay of getting the vehicle in the shop promptly. Our apologies, someone should have let you know that it would be just a bit before it was brought into the shop. Or at least offer you a ride to run some errands. We have two courtesy vans for such times like this.
Once your vehicle was in the shop, I am so glad that the staff completed it in the 20 minutes. We are not the fastest but do stand behind our work and always believe in doing a quality job.
Thank you for your understanding and you are always a part of the Tires Plus Family. We look forward to a long partnership.
I apologize for the inconvenience, your time is important to us, your experience at Tires Plus should be easy and worry free. It wasn't and we will address the inconsistencies, so it doesn't happen again. We greatly appreciate your feedback! Thanks for the trust and the business.