ReScore Reviews™ (30)

ReScore
Overall Rating 3.099999/5Overall Rating 3.099999/5Overall Rating 3.099999/5rating 3.099999rating 3.099999
Original
Overall Rating 2.13333/5Overall Rating 2.13333/5rating 2.13333rating 2.13333rating 2.13333
91% Would Recommend
100% Business Response
Latest Review about 22 hours ago
James M. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Hopd service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 12:57 PM
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Right In - Right Out"
On this visit...All the things I look for in an oil change--drove straight into the bay; techs went right to work; no one standing around; all the service points hit; reminder of the upcoming major maintenance milestone, with a good faith estimate included...out in 20 minutes. Good job, good team. Oh...price was just right too with the early bird discount. Thanks.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 12:22 PM
John B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Unscheduled"
Just dropped in without an appointment and they worked me right in. The service staff noted a recall item outstanding and they took care of that as well. .Very pleased.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 12:08 PM
Hildegard G. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Everyone is very friendly and I always get my questions answered
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 11:58 AM
Richard P. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"staff know there stuff and are effective at all times."
Employees were vocal and attentive as desired. They were as customers would like them to be.
Vehicle: 2003 Hyundai Accent
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 12:13 PM
Jenn B. at Titus-Will Hyundai responded on 01/18/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service!"
Nick made the whole experience super easy. He explained all the items covered in the package, promoted others that had not been done and gave me a loaner so I could run some errands.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:35 AM
Jenn B. at Titus-Will Hyundai responded on 01/18/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Bret C. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"VERY AMPLE"
GOOD CUSTOMER SERVICE, PROFESSIONAL, FRIENDLY
Vehicle: 2003 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/17/2018 07:42 PM
John W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Sonata Service"
Very professional. Senior discount appreciated. Superior customer service.
Vehicle: 2002 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 03:45 PM
Jenn B. at Titus-Will Hyundai responded on 01/16/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Margie S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love Brett, but he wasn't there and I had the honor of meeting a new person. Very nice, knows her business, and prompt. I like that."
I left the car, went for my walk 2.5 mile walk and when I returned the car was ready. Can't get any better than that.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 02:24 PM
Jenn B. at Titus-Will Hyundai responded on 01/16/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Loren S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service as usual"
Kris and Nick did a great job. Nick was great about communicating about the issues, that were going on. Everything was done in
very quickly also! Thanks guys! Loren
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 01:23 PM
Jenn B. at Titus-Will Hyundai responded on 01/16/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

John E. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"having maintinance performed at Titus Will Hyundai"
I have been dealing with these outstanding People at Titus Will for many years. esppitaly one service person, Brett whom is excepionaly good at his job. my vehicle all ways gets grate service and comes back clean.

Thank all of you for your dedication to super service
John M Effinger
iam a terrible speller
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 09:05 AM
Jenn B. at Titus-Will Hyundai responded on 01/15/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Fred W. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"free oil changes"
Always do a good job.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/14/2018 12:15 AM
Jenn B. at Titus-Will Hyundai responded on 01/15/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe Youngster"
Everything great with service personnel. I froze in your cold waiting room with every seat full. Very cold rainy day but could have used a little heat during the two hours waiting for checkup and oil change. Got back a very clean car. Thank you.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/13/2018 09:34 PM
Jenn B. at Titus-Will Hyundai responded on 01/15/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Claire W. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, efficient, competent staff"
The staff that work here are quick to greet you get you set up. Always good service.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/13/2018 09:32 PM
Jenn B. at Titus-Will Hyundai responded on 01/15/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Teresa W. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service was great but I live too far"
The service was professional, courteous and timely. I had no appointment but was taken care of in less than an hour. If I lived closer, I would have my car serviced here, but I live over 60 miles away and come to Olympia only occasionally.
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/13/2018 07:46 AM
Jenn B. at Titus-Will Hyundai responded on 01/15/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Irene H. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Servicing"
The service was carefully explained to me and completed in a timely fashion. I received a report that outlined what was done which I keep in my jockey box for future reference.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/12/2018 01:57 PM
Jenn B. at Titus-Will Hyundai responded on 01/12/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly and comfortable waiting room"
Thank you for making it easy to get recalls taken care of
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/12/2018 05:47 AM
Jenn B. at Titus-Will Hyundai responded on 01/12/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant Experience"
Oil change service was as expected. Ready for me when I arrived for my appointment. Took less than an hour. Reviewed with me all of the checks they did. Pleasant people, pleasant waiting area. I was completely satisfied.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/12/2018 03:20 AM
Jenn B. at Titus-Will Hyundai responded on 01/12/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Daniel M. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Hyundai Service"
I can count on them to do a good job!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/11/2018 05:46 PM
Jenn B. at Titus-Will Hyundai responded on 01/12/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

Mark L. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Warranty "
I continue to be impressed with Hyundai’s excellent warranty. My Santa Fe has 49,000 miles. But, I was able to get three items promptly addressed under the warranty. The shuttle service is very appreciated as well.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/10/2018 11:06 AM
Jenn B. at Titus-Will Hyundai responded on 01/10/2018

Thank you for your feedback and 5 star review. We appreciate your business. Thank you for allowing us to be your car care dealer.

Jennifer Backman
Titus Will Hyundai

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