Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

98 Reviews

96% Would Recommend
Latest Review 12 days ago

Reviews


NT
Nathan T.
Keller, TX
INFINITI QX56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Nathan said Nick, the mechanic at this business, is wonderful and did a good job.
This review was collected via phone interview by Customer Research Inc.
Tony D., Owner from Tony's Automotive Repair responded on 11/15/2018

Thanks so much, Nathan for taking the time to give us this 5 star rating!  We're so glad we could help you out!  Let us know if we can help you out in the future!


LS
Lujean S.
Haltom City, TX
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Lujean said the business treated her right.
This review was collected via phone interview by Customer Research Inc.
Tony D., Owner from Tony's Automotive Repair responded on 11/15/2018

We're so glad we could help you out!  Please let us know if you need anything else!
Thanks so much for taking the time to give us this 5 star rating!


TR
Tray R.
Fort Worth, TX
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Tray said the staff was pretty friendly. He stated he had to wait a while for service and the pricing was not the best.
This review was collected via phone interview by Customer Research Inc.
Pam D., owner from Tony's Automotive Repair responded on 10/29/2018

Tray,
  We strive to always do our best to please the customer and want to achieve all 5 star ratings.  Our motto is to meet or beat all competitor pricing.  Upon looking at your invoice, it appears we did not charge you for the diagnostic test and gave you a discount on top of that.  As for the wait time, we had your vehicle back to you up and running the next day.  If parts are ordered, we are at the mercy of the shipper.
  Thank you.


DH
DREX H.
Keller, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Upfront and Transparent
This was the first time i use this shop, had a semi major repair from start to finish they were professional.
I like the fact i was shown cost of parts and given options to decide.
The work was done in a timely manner and quality of repair.
Pam D., owner from Tony's Automotive Repair responded on 10/26/2018

Thank you so much, Drew for the great review!  Let us know if we can help you out in the future! We appreciate you taking the time to say such nice things about our shop!

Best,
Tony


SD
Steve D.
Fort Worth, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Steve said he has known the business for over 10 years and they do a really good job.
This review was collected via phone interview by Customer Research Inc.

BM
BEVERLY M.
Plano, TX
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016
Nic is the absolute best guy to deal with and always explains everything so well.
I had to have some work done on my car this last weekend and I live in Plano, but do not trust anyone but Nic at Tony's Express. He did everything I needed done and it didn't cost an arm and a leg to get it done. Nic is great at explaining things to a "non-car" person. I will not use anyone but them for anything done on my car. Great people!!!

EA
Ed A.
Fort Worth, TX
RAM 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Spoke with Sylvia. She said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen B.
Fort Worth, TX
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Stephen said he uses this business all the time, he gets good service.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
Watauga, TX
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Susan said when she called the business and talked with Nick he was able to help her immediately, he is an awesome person.
This review was collected via phone interview by Customer Research Inc.

GS
Gabriela S.
Haltom City, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Gabriela said the guy at this business explained everything about what was wrong with her vehicle. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

GH
Ginny H.
Keller, TX
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Ginny said this business picked her up at her house, took her vehicle to their facility to be repaired and they explained everything to her thoroughly. They did an excellent job.
This review was collected via phone interview by Customer Research Inc.

LA
Loretta A.
Fort Worth, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
Loretta said they fixed her vehicle and were nice, polite and obliging. She always goes to this business.
This review was collected via phone interview by Customer Research Inc.

KH
KAREN H.
North Richland Hills, TX
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016
Tony's gives great customer service
I went in for an air conditioner check and Nick took my truck in right away. I was very impressed with his honesty and knowledge and I will definitely return if I need any future repairs.

KB
KATELYNN B.
Fort Worth, TX
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016
Love this place!
We have dealt with Nick for 2 issues on me and my husbands car. He is very honest and straight to the point, got the quote for the issues and made it happen! He is the best!

HR
HAYDEN R.
Bedford, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2016
honesy and friendly
I had the pleasure of workibg with Nic on my needed repairs. I appreciated his straight forward honesty of what was needed. Service was quick and thorough.

VM
Vincent M.
Fort Worth, TX
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2016 Category: Service
Vincent said he came in for an oil change and the service was great. He noticed a leak in a hose, below the radiator so he kept his vehicle at this business overnight. The employees serviced his vehicle, first thing in the morning and he was able to make it to work on time.
This review was collected via phone interview by Customer Research Inc.

AH
Adam H.
Fort Worth, TX
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2016 Category: Service
Adam said this business provides great service. The employees are very knowledgeable, courteous, and work in a very quick time-frame. He extends them a big thanks for their service.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Fort Worth, TX
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2016 Category: Service
John said they were very knowledgeable, nice and friendly.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Keller, TX
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2016 Category: Service
Mike said he has been going to this business for years and everything went well with him. He stated he likes Tony a lot because he is a great guy.
This review was collected via phone interview by Customer Research Inc.

SB
SHARON B.
Keller, TX
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2016
Honest Auto?
I have found them to be honest and do great work!

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