The Boomers our there will remember that local repair shop that you always took your car to get fixed rather than a dealership. Why? Because you trusted them. Because you knew the owner, who was the mechanic, or was always one of the mechanics, because they were on-your-side, never gouged you, never padded the bill and stood behind their work. They told you not to repair minor issues that were not yet worth the money to bother with, and warned you about repairs that were likely down the road. T h i s i s t h a t k i n d o f s h o p . Rare, these days.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer