98% Would Recommend
Latest Review about 24 hours ago
Jerry F. on 02/03/2018
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Jerry said the staff at this business did a good job servicing his vehicle. He was disappointed that after he requested the front desk staff have the technician check to see if he needed a new serpentine belt, he failed to do so. He stated he felt their facility was too dirty.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 01/30/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Andrew Jr F. on 12/19/2017
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Andrew said the service was okay and the work was good.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Ricky C. on 08/02/2017
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Spoke with Nicole. She said she had a good experience.
Vehicle: Audi Q5
Category: Service
Service Date: 07/29/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer S. on 07/18/2017
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Jennifer said they did a good job but they just took a little longer.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/22/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
SHARON S. on 07/11/2017
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"Quick service and HONEST"
Gave me some bad news without sugar coating
Vehicle: Chevrolet Silverado
Service Date: 07/10/2017
Review Created: 07/11/2017 04:46 AM
Carl S. on 06/30/2017
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Carl said his check engine light came on, indicating a leak from the gas cap or filter area. He said this business replaced the gas cap and the check engine light came back on so he will have to take his vehicle back to get it fixed. He said he knew it was a tricky problem that might not get fixed on the first try.
Vehicle: Subaru Forester
Category: Service
Service Date: 06/26/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
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Paul B., owner at Town Square Auto responded on 07/05/2017

carl when you ready bring your car back in and we will fine that tricky vacum leak call me on my cell so you talk to me 301-832-0937

Hoss W. on 05/13/2017
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Hoss said it wasn't perfect, but they were good.
Category: Service
Service Date: 05/03/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
KEN M. on 04/16/2017
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"They've always done good work"
They only fix what's broken. Honest. Would have given 5 starts, but I had to take it back
Vehicle: Ford Ranger
Service Date: 04/07/2017
Review Created: 04/16/2017 07:54 AM
James H. on 04/15/2017
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James said he would recommend this business for service.
Vehicle: Ford Transit Connect
Category: Service
Service Date: 04/10/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Josh M. on 03/04/2017
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Josh said they keep a lot of old things lying around and the facility is not clean.
Vehicle: Ford
Category: Service
Service Date: 02/28/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Dan L. on 02/01/2017
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Dan said this business is in a good location.
Vehicle: Chrysler 300
Category: Service
Service Date: 01/25/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Dave W. on 02/01/2017
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Dave said his overall experience was good. One problem was diagnosed, but his vehicle was not fixed. They did a good job tracking down the real problem. It cost a little more than he expected.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/26/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
John H. on 01/16/2017
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John said this business had above average service and is very satisfied.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 12/19/2016
Review Created: 01/16/2017
This review was collected via phone interview by Customer Research Inc.
Brian L. on 11/17/2016
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Brian said he thought the employees at this business were honest guys and good mechanics. He thinks when he first went in, they were not the warmest and friendliest guys but they seem good at providing service. He only received service for something very small and his visit was short. He is curious about taking another vehicle to them since he is considering taking his wife's vehicle to them to change the brakes. He wants to see how they do that service and how much they charge.
Vehicle: Acura TL
Category: Service
Service Date: 11/10/2016
Review Created: 11/17/2016
This review was collected via phone interview by Customer Research Inc.
Katelyn E. on 11/04/2016
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Katelyn said she took her vehicle to the business on Monday for some repairs, and she paid $400.00. After she picked it up Tuesday, the same thing happened. She had to take it back, they checked it, and they said it seemed to be okay. It broke down on the way home, and they had to tow it back. They installed another part, and it did the same thing. They had to install another part, after the first one did not work. They did not charge her for towing or the labor for the last 2 parts, and she was grateful for that. They were very nice and overall, everything was fine. It was inconvenient that she did not have her vehicle for that amount of time, but she was happy they worked with her.
Vehicle: Buick Century
Category: Service
Service Date: 11/01/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
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Paul B., owner at Town Square Auto responded on 11/05/2016

SOMETIMES WHEN YOU WORK ON THESE NO START SLASH CUT OFF WHILE DRIVING WHEN THE VEHICLES ARE OLDER THEY CAN BE DIFFICULT TO DIAGNOSE SO WE ALWAYS TRY TO WORK WITH PEOPLE SO I APPRECIATE YOUR PATIENCE

GREG N. on 09/15/2016
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"Always friendly,even early in am"
As usual,they do the little extra.
Vehicle: Acura 3.2TL
Service Date: 09/14/2016
Review Created: 09/15/2016 03:19 PM
Michael M. on 08/24/2016
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Michael said the repairs were done in a timely manner and the customer service was good, but not outstanding.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/22/2016
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Mike C. on 08/02/2016
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Mike said the business always provides good service and they were good people.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 07/21/2016
Review Created: 08/02/2016
This review was collected via phone interview by Customer Research Inc.
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Paul B., owner at Town Square Auto responded on 08/11/2016

thanks mike we try to keep everyone happy as we can car repairs are no fun but at least you know we care thank you for coming to us

Christopher K. on 06/14/2016
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Christopher said this business did pretty well.
Vehicle: Ford Ranger
Category: Service
Service Date: 05/21/2016
Review Created: 06/14/2016
This review was collected via phone interview by Customer Research Inc.
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Paul B., owner at Town Square Auto responded on 06/17/2016

hope to see you again thanks for taking the time to review us

Alyson H. on 06/14/2016
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Alyson said it was good, but took a bit longer than expected. She said there was some miscommunication and she thought her tire would be changed Friday, but she had to wait until Monday.
Vehicle: Ford Focus
Category: Service
Service Date: 05/23/2016
Review Created: 06/14/2016
This review was collected via phone interview by Customer Research Inc.
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