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Towne Volkswagen

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(893 Reviews)
83
Write a Review

Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
4.0
ReScore™ Average
83
Net Promoter Score ®

Business Details

Categories
VW Dealer, New Car Dealer
Contact
(716) 683-3343
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:30 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* No Time Zone provided
5255 Genesee St Bowmansville, NY 14026
Get Directions

Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
83
Net Promoter Score ®

Business Details

Categories
VW Dealer, New Car Dealer
Contact
(716) 683-3343
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:30 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* No Time Zone provided
5255 Genesee St Bowmansville, NY 14026
Get Directions

Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
4.0
ReScore™ Average
83
Net Promoter Score ®

Business Details

Categories
VW Dealer, New Car Dealer
Contact
(716) 683-3343
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:30 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* No Time Zone provided
5255 Genesee St Bowmansville, NY 14026
Get Directions
All Departments' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(893 Reviews)
Write a Review
Recent Reviews
AC
gravatar
Amendon C.
Cressona, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/14/2023
0
Category: Service
Overcharged and stil had issues!!!! $2700
I came in with a 2015 VW Jetta TDI. I developed a coolant leak and required immediate attention, I was also working out of town. When I dropped the car off I was not given a loaner, I was told they had none available so I had to wait until one of the guys I work with could puck me up. After 5 days was told the car was done and they wanted to do a coolant flush since the coolant I needed to put in apparently was not compatible even though the bottle claimed to be for BMW and VW. I asked hiw much the bill was and I was told $2700 and another $400 if I wanted them to do a coolant flush. I said no to the coolant flush since they should have done that while working on the waterpump. After picking up the car I popped the hood and realized they never actually topped off my coolant, the reservoir was low, so I went back inside and was told they could not give me any antifreeze for my car even though THEY WORKED ON IT AND NEVER REFILLED THE COOLANT later I discovered the reservoir itself was not bolted down. I ended up taking my car to another dealer where I live and they flushed the coolant for $150 and told me they only charge $1500 for the waterpump and timing chain. I fully recommend avoiding this place and going somewhere else if possible. I went to J. Bertolet Volkswagen in Orwigsburg Pa
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