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Tuttle-Click Genesis

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5 Reviews)
44
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
44
Net Promoter Score ®

Business Details

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Contact
(949) 472-7400
No Business Hours Provided

Business Hours

* No Time Zone provided
38 Auto Center Drive Irvine, CA 92618
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5 Reviews)

KY
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Kevin Y.
Huntington Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
First Time Service on Genesis G90
I just bought a used 2018 Genesis G90 Ultimate with 30,000 miles and had it serviced at Genesis of Irvine. I live in Huntington Beach, so the drive was not ideal, however due to the change in policy at the local HB dealer (no longer servicing Genesis) I had to make the trip. It turned out to be a pleasant one.
The greeting by Adrian, service rep and Tony , Service Manager was a fantastic experience. Tony took time out to give history of dealership and their service philosophy, as well as, plans for the future. Adrian was prompt, informative and updated all of my ownership information. The car was serviced timely manner . Tony and Adrian were personable, friendly.. Genuine!


I will be coming back and will consider Genesis of Irvine my go to dealer.
Recommended
ANTHONY S. from Tuttle-Click Genesis responded on 11/23/2020 07:26 AM

Hello Kevin,

Thank you for servicing your Genesis with Genesis of Irvine we appreciate your business and your feedback. We look forward to helping you with your future service needs.

Tony Scalero
Service Manager 

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