For us, "customer service" means we take care of you during and after your purchase. You'll find a number of ways that we make customer service our priority when servicing your vehicle. For us, "customer service" means we take care of you during and after your purchase. You'll find a number of ways that we make customer service our priority when servicing your vehicle.
I refused to pay for the dealer add-ons, and they did not charge me for them.
I gave them 3 stars for not adhereing to the new law, and I also caught them trying to charge me an extra $200. on the final total. They said it was a software glitch. LOL I did purchase the car from them but watch out for those dealer add-ons and the softwars glitches.
Here's the new law Twin City, read it, adhere to it.
https://www.tn.gov/content/dam/tn/commerce/documents/regboards/mvc/posts/Rule-Change_4-20-2022.pdf