Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

309 Reviews

97% Would Recommend
Latest Review 5 months ago

Reviews


HM
Hanna M.
Burke, VA
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Hanna said they were very organized, and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JL
Janel L.
Clifton, VA
Lincoln Navigator L
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Janel said the oil cap wasn't on and fluid started leaking out after the repairs were done. She had to wait another hour for the business to fix it. Overall, the service manager was really nice.
This review was collected via phone interview by Customer Research Inc.

JM
Jon M.
Centreville, VA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Jon said the staff were prompt and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

SK
Stewart K.
Sterling, VA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Stewart said the technicians are great. They repaired her vehicle.
This review was collected via phone interview by Customer Research Inc.

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Bill W.
Clifton, VA
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018 Category: Service
Bill said the service from the business was good, but the price was high.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Clifton, VA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Kevin said the business exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

MR
Mayra R.
Centreville, VA
Toyota Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Mayra said she had to wait a little while, and other than that, it was fine.
This review was collected via phone interview by Customer Research Inc.

KK
Kipolla K.
Clifton, VA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Kipolla said the staff took her in right away and repaired her vehicle. They were super-friendly, and she was very, very pleased with their service.
This review was collected via phone interview by Customer Research Inc.

EP
Edith P.
Fairfax, VA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Edith said she was very happy with the employee who assisted her. He got her vehicle in even though it was closing time and she really appreciated his kindness.
This review was collected via phone interview by Customer Research Inc.

BV
Brandon V.
Washington, DC
Nissan Armada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Brandon said this business took care of his service quickly.
This review was collected via phone interview by Customer Research Inc.

RM
Robin M.
Centreville, VA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Robin said there were no hassles during her visit to this business. She did not have to wait on her service. The work was done on time. The work was good.
This review was collected via phone interview by Customer Research Inc.

BS
Babu S.
Centreville, VA
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Babu said his experience was fine.
This review was collected via phone interview by Customer Research Inc.

KR
Kristin R.
Clifton, VA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Spoke with Deborah. She said her vehicle had a flat tire after work on a Sunday night. The business was not able to get her in until Monday, but they had her vehicle ready on time. She and her family frequent the business regularly.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Clifton, VA
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2018 Category: Service
Michael said he was extremely happy with the work performed on his vehicle at this business. He was also super happy with everything that the manager, Terry, did. His only complaint was that when he got his vehicle back and popped the hood, he noted an excess amount of coolant surrounding his engine. He thought the coolant might still be leaking. Upon looking further, he discovered that the engine was never cleaned after they repaired the coolant leak.
This review was collected via phone interview by Customer Research Inc.

SE
Steve E.
Fairfax, VA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Steve said the facility did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

SH
Sandi H.
Clifton, VA
Geo Prizm
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Sandi said the business was quick, efficient, and they helped in any way they could.
This review was collected via phone interview by Customer Research Inc.

DJ
Dan J.
Richmond, VA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Dan said this business had good service.
This review was collected via phone interview by Customer Research Inc.

LM
Lauren M.
Clifton, VA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Lauren said she likes the promptness, the courtesy and efficiency of this facility.
This review was collected via phone interview by Customer Research Inc.

JN
Jackie N.
Centreville, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Jackie said the business was accommodating. They were able to fit her vehicle in quickly, gave her good information, and provided a ride home.
This review was collected via phone interview by Customer Research Inc.

TR
Traci R.
Clifton, VA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
Traci said the business did a great job.
This review was collected via phone interview by Customer Research Inc.