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Union Mill Shell

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(554 Reviews)
71
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Score Details

5 stars
83%
4 stars
11%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

For years Union Mill Shell has been there for the people of Clifton. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Clifton has to offer.

Our family of technicians and service staff sees their work here at Union Mill Shell as more For years Union Mill Shell has been there for the people of Clifton. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Clifton has to offer.

Our family of technicians and service staff sees their work here at Union Mill Shell as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction. ...more

Categories
Car Maintenance, Oil Change, Auto Repair
Contact
(703) 802-1170
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5784 Union Mill Rd Clifton, VA 20124-1088
Get Directions
Union Mill Shell's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(554 Reviews)
Write a Review
Recent Reviews
ET
gravatar
earl t.
Clifton, VA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Quick responsive repairs following failed inspection
Friendly service.
SB
SCOTT B.
Clifton, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
High quality service with the human touch
Something that seems so rare these days - a human experience when you need your car fixed. Craig was very attentive, explained the process well and communicated throughout. He also went the extra mile in returning the car not only running much better, but looking much better as well.
Verified Customer
Clifton, VA
Chevrolet Equinox
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2024
verified customerVerified Customer
9
Grateful for the Quick Turnaround
Thanks to Craig and the crew for quickly turning around an oil change, tire rotation and coolant drain/fill on my vehicle.

I'd give 5 stars if the shop started taking Car Shield. ?
Verified Customer
Chantilly, VA
Mercedes-Benz C280
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Great service
Thank you to Craig for his fair and knowledgeable service.
ML
MICHAEL L.
Centreville, VA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Brakes and Rotors Replaced
My car was inspected today and found the brakes were in need of replacement. The repair was completed in a timely manner at a reasonable price. I was pleased with the service.
Verified Customer
Clifton, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Oil change
Fast snd reliable
FV
FARIBA V.
Clifton, VA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
0
Car maintenance
honest people and best place to car maintenance .
MF
MIKE F.
Clifton, VA
Toyota Highlander
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/01/2024
verified customerVerified Customer
4
I was hoping for better service
I guess they did the oil change ok.. I haven’t seen any leaks. The mechanic got his oily greasy hands on my door and my steering wheel. Not good. This place is close so it’s really convenient for me but I’ll drive 100 miles for great service.
TL
TIMOTHY L.
Clifton, VA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Inspection and general maintenance
Great service good people. Definitely my new go to car mechanic
CH
CLAUDIO H.
Centreville, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
A plus car repair
Excellent car repair shop - Shell gas station. Craig gave a reasonable estimate. He was honest about the repair cost and time of completion. Car runs great. I highly recommend this car repair shop. A plus rating. This is not a “gotta you” repair shop.
ZS
Zaheer S.
Fairfax, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2024
verified customerVerified Customer
Category: Service
Zaheer said they are good and courteous. He will continue to go there.
Recommended
MB
MICAHEL B.
Clifton, VA
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
10
Your Local Car Repair Shoppe
Been working with Union Mill Shell for decades. They are always eager to help, advise and repair our cars. Quick turnaround, quality work. They of course, cannot repair everything on modern cars, but they are upfront about what they can and cannot do, and make recommendations should they not be able to do the work. All shop managers are polite and knowledgeable. A great alternative to the horrendously overpriced dealers.
TC
TIM C.
Clifton, VA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
10
Excellent service!
I took my wife’s car in to have the battery replaced. Each member of the team I encountered was beyond courteous and helpful. Greg, the tech who me assisted me , gave me all of the information I needed to make a decision. I highly recommend this service center.
JR
JACK R.
Centreville, VA
Lexus ES 330
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2024
verified customerVerified Customer
8
Brake job
Quick and easy. Good guys work there too
KO
KRIS O.
Centreville, VA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2024
verified customerVerified Customer
10
Excellent service
Shell was pleasant competent and extremely efficient fixing my car. I have rarely come across such skilled professional and honest mechanics. They called me the minute my tire was fixed and were finished ahead of schedule
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