Business Solutions
English Español
SureCritic / Auto Repair / Unique Auto Garage
business image

Unique Auto Garage

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(672 Reviews)
33
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
87%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
1.0
ReScore™ Average
33
Net Promoter Score ®

Business Details

About

WELCOME TO UNIQUE AUTO GARAGE!

We now offer OnSpot Financing!

Unique Auto Garage is a family owned and operated automotive repair shop, geared to serve all of your automotive needs. Ted Ostronic and his team of superior mechanics have been providing auto repair services to the Omaha metro area since 2001. Unique WELCOME TO UNIQUE AUTO GARAGE!

We now offer OnSpot Financing!

Unique Auto Garage is a family owned and operated automotive repair shop, geared to serve all of your automotive needs. Ted Ostronic and his team of superior mechanics have been providing auto repair services to the Omaha metro area since 2001. Unique Auto Garage has received numerous rave reviews from its customers. ...more

Categories
Auto Repair, Used Car Dealer, Oil Change
Contact
(402) 991-3111
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4504 Cuming St Omaha, NE 68132-2320
Get Directions
Unique Auto Garage's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(672 Reviews)
Write a Review
Recent Reviews
BM
gravatar
Bridgette M.
Olathe, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2022
10
Great service
Transmission died in Omaha. We live in Kansas City area. Started calling dealers (due to extended warranty). Everyone said, "See you in August". Rae told us to come on in, they'd get us in that day. She also gave us the name of a tow truck driver that was great (Triple T Towing)

They checked and also found that repairs could be weeks away. Jill spent the next two hours trying to talk to any and everyone to try to either get them to fix it or allow the extended warranty to cover them fixing. She had tons of other work to do and could have told us it wasn't her problem but she made it so.

In the end, Jill found a dealer that should be able to fix it before the end of the month.

Hubby had to drive up to rescue us. He wouldn't get there until after we left. Jill emptied her car. She loaded up all of our stuff and took us to Mama's Pizza. She didn't just drop us off at the door.. She checked with them that we could stay awhile and helped us drag everything in.

Both of those ladies did their job above and beyond. The mechanics we talked to while we were there were focused on doing their best job.
ML
gravatar
Mike L.
Omaha, NE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/16/2022
0
...what horse shit...never go there..ghetto b.s place .should of known..43 and Cummings..trash
Never go there..lied to me...
SD
gravatar
Sarah D.
Omaha, NE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/04/2021
0
Not friendly, all denial, 0/5
I took my vehicle in on 8/26 for a brake flush and an oil change. - mind u oil light was not on nor oil change light - never had any problems with the cars engine - last time I was here told the car scored almost a perfect score on their health scale. Came back to get my car after 7 hours (took all day with an appointment) they didn't check the small things like tire pressure and a cracked in my windshield wiper fluid container - I mentioned when I dropped it off. - they said I was good to go. The next week even though it was barely driven as I went out of town shortly after it was done for a few days I came back and the oil light was on.... so weird - maybe they accidentally turned it on when they changed the oil. I try to reset it - can't, I check the oil- there's no oil!!!! How did that happen?!?! I go put 3 qtz in it (it's a 6 quarter engine) still isn't reading on the dipstic. I ended having to put more then 8 quartz a day in it due to it losing so much oil. When I take it back in just a few weeks later - they claim it's not their fault even though they touched the oil and now it's leaking everywhere and they couldn't have known it was leaking (5 quartz a day) when it never did before - but they couldn't know.. . It was all random bad luck and want me to pay $900 for them to fix it!! Absurd!!!
LN
gravatar
Linda N.
Omaha, NE
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
verified customerVerified Customer
10
Honest and Trustworthy
Unique Auto was unable to replace the thermostat on my Mercedes due to Mercedes Benz not providing them with the proper labor codes. They did not charge me for putting my car on the scanner to get the check engine code whereas most places would. The dealership told me that thermostats were rarely replaced on these cars and "updated the software" and sent me on my way. 5 days later, I was back at the dealership getting a new thermostat. Thank you for your time and being honest Ted and crew! I highly recommend them!
JL
gravatar
James L.
Omaha, NE
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customerVerified Customer
10
Great People
They are willing to work with you what ever the problem is
DB
gravatar
David B.
Omaha, NE
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
verified customerVerified Customer
9
Close to where I live
Quality work at a reasonable price.
IC
gravatar
Imelda C.
Omaha, NE
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
verified customerVerified Customer
Great Customer Service
Customer service was great. Vince was detailed, specific, honest, helpful and genuinely kind . I am happy to have my vehicle back and running.
Recommended
CP
gravatar
Clark P.
Omaha, NE
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
verified customerVerified Customer
The service and the communication is outstanding
The service and communication is outstanding - Joe takesthe time to talk to you.
Really feel there is no smoke and mirrors like another place I went to for years.
Recommended
JD
gravatar
Jake D.
Blair, NE
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
verified customerVerified Customer
Great customer services
Great place to have a car worked on. Only place I choose to go. Due to customer service and the integrity displayed on every interaction
Recommended
HP
gravatar
Harvey P.
Omaha, NE
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2021
verified customerVerified Customer
Fantastic Experience!!
Rarely do I have the pleasure of finding a company that has so many knowledgeable, fair, and compassionate personnel as I have found at Unique Auto. Unique Auto technicians and representatives are knowledgeable because diagnostics are done quickly and accurately. Unique Auto technicians and representatives are fair because they only perform repairs that are absolutely necessary for the lowest price and perform the highest quality of service with a piece of maid guarantee. Unique Auto technicians and representatives are compassionate because they understand the needs of the customer exceed the need for profit. (And they are a pretty nice group who work very well together. It's almost as if a union of super heroes has been assembled by their leader [Ted] from distant galaxies to assemble across the universe at Unique Auto to defend mankind against all evil auto mechanics, substandard maintenance, and price gouging).
Recommended
GS
gravatar
Greg S.
Omaha, NE
Audi A5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customerVerified Customer
2010Audi A-5
Absolutely would recommend Unique Auto to Everyone. Clean, Friendly and MOST important they found the issues that Cordell missed. the car has never ran so good. I have a new Auto Service Center for all of my vehicles. Thank you so very much.
Recommended
BS
gravatar
Berger S.
Omaha, NE
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
verified customerVerified Customer
Professional, friendly, trustworthy
I bought my suv not 6 months ago - when it wasn't starting I took it to the dealership they gave me an extended list of expensive parts that needed to be redone costing almost $1000 - took it to Unique, sent an entire inspection of my car with pictures- only costed me $450 - wasn't any major parts and what they did fix the dealership never even mentioned. The car is driving smoothly, runs great and feels new again. They were helpful and professional the whole way. The business is always busy but smooth running, friendly service, quick responses, helpful staff and trustworthy word. I will be back to Unique for future repairs.
Recommended
MR
gravatar
Mike R.
Omaha, NE
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2021
verified customerVerified Customer
Great auto repair shop
These guys have never let me down in the many years I’ve taken my cars to them. Can’t think of anything they could do to make the experience better. I’m glad to have access to a business like this.
Recommended
DB
gravatar
David B.
Omaha, NE
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
verified customerVerified Customer
Close to where I live
Was able to get my vehicle in soon. Quaility work and got it back when promised. I feel comfortable when I leave it there. And affordable prices.
Recommended
RK
gravatar
Ravina K.
Omaha, NE
Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2021
verified customerVerified Customer
Amazing place very helpful
The mechanic Joe is amazing I definitely recommend this place .
Recommended
Businesses Near You
Buchanan's Service Center
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,827 Reviews)
Atherton Automotive Service Center
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(821 Reviews)
Omaha Japanese Auto Repair
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,505 Reviews)
Powers Automotive Services Inc
99
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(884 Reviews)
Bennington Auto Sales
93
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(235 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.