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Universal Genesis

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(18 Reviews)
43
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Score Details

5 stars
86%
4 stars
5%
3 stars
5%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
43
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(407) 926-7050
No Business Hours Provided

Business Hours

* No Time Zone Provided
12801 S. Orange Blossom Trail Orlando, FL 32837
Get Directions
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(18 Reviews)
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Recent Reviews
SL
gravatar
Scott L.
Orlando, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/12/2025
0
Category: Sales
Didn't Care
First let me say that my G70 is fantastic and at the time I bought the car my sales man was great. My issue came 4 months after purchase. I was on the Florida turnpike and unfortunately hit something in the road causing a flat tire. I have not had to use any of the equipment for a flat tire since the purchase. When I went to change the tire I was missing a part of the jack so I could not lift the car. After two hours of waiting someone finally stopped to help but when I got the car lifted and grabbed the spare tire the spare was flat. Finally after 4 hours I got rolling again. I called Genisis and spoke with Billy and he explained what was going on and his comment was "what do you want me to do about it" definitely has left a bad taste. Hey Billy how about offering me the piece to the jack that's missing so if it happens again I can change the tire. I will buy another Genisis but not from Universal Genisis
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