Universal Hyundai is conveniently located in Orlando, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Universal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Universal Hyundai is conveniently located in Orlando, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Universal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.
Mar 7, 2024
Niki.kvotchenko
Hyundai had a recall for their white paint that has been chipping off of thousandsss of cars globally. They had to extend their warranty for paint repair an extra three years to avoid recalling all the cars that are jacked up.
Hyundai was supposed to mail out letters informing owners of this extended warranty.
I received no such letter. I happened to find out about this a few months ago when I was researching what could be done about the constant need to repaint this car with a faulty paint job from the start.
As this is not the first time…since we had the car “repainted” by Hyundai two years ago.
Aka…. They repainted only the parts that were chipping and not the whole car so now new areas and the repainted areas parts are chipping again Imagine that!
Hyundai said a new paint job would be covered under this extended warranty (that we weren’t informed about). They said to bring it to a near by dealership to have them photograph and send in for the claim.
Dropped my car off Feb. 20th. I had to get someone to drive separate from me for the 1.5 hour drive to the dealership and drive me home bc they “don’t provide a loaner until they do their inspection and Hyundai approves the repair” which could take four hours or more. Who can wait at a dealership for four hours with a baby?!
Now they are saying that they will only cover 75% of the paint job which apparently costs $8,000.
To add insult to injury they are saying they won’t repaint the hood or roof, since that was previously painted at another Hyundai dealership, even though it is also chipping again.
Since when is a half car paint job 8 grand?
I got a quote from several body shops around that area (and probably the body shop they are hiring to do the paint job) and the largest quote I’ve gotten for premium paint, new color, entire car, with chips was $3700.
Seems like a scam to me.
17 days without a car or a rental and all I’ve gotten is the run around.
Now that I’ve said I can’t pay 2 grand to have half the car painted (for a problem with Hyundais paint and no fault of my own) they are saying I need to come get the car immediately bc they can’t hold it.
You held it just find for 17 days!
With no rental car now I have to make arrangements for someone to bring me up there again to get the car back.
This is the most insane transaction (that went absolutely nowhere) that I’ve ever had with a dealership.