ReScore Reviews™ (94)

ReScore
Overall Rating 3.9255347/5Overall Rating 3.9255347/5Overall Rating 3.9255347/5rating 3.9255347rating 3.9255347
Original
Overall Rating 2.10753/5Overall Rating 2.10753/5rating 2.10753rating 2.10753rating 2.10753
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Margaret H. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I like that they only suggest something we need done, they never try to push it on you. "
Our time spent waiting for our car was pleasant because it was comfortable and the total cost did not exceed our expectation. Good job. Thanks
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/18/2017 02:36 PM
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleased"
From arriving to leaving the facility the staff treated me white glove service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/18/2017 12:23 PM
David A. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Prompt and great customer service!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:45 AM
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great customer service.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:20 AM
Anthony M. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service from reps
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:17 AM
MELISSA M. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great job and done fast
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 03:59 AM
Maria R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, fast service"
The oil change for my car was a great price, and I waited less than 1 hour. Ian also gave me information about buying new tires for my car.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 07:43 PM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly environment "
Jared was very helpful and prompt
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:09 PM
Santos R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Excellent service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:04 PM
Norvia C. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I was out in a time matter.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:51 PM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:36 PM
Ana R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Exceed expectation, I am very satisfied with the service provided by mechanic, would request him again
Thank you,
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/17/2017 04:13 PM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
service was timely
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/17/2017 01:33 PM
Joy P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service."
Jared handled everything professionally and is a five star employee!
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:50 PM
Glenda W. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"very clean"
very good work
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:05 AM
Jennifer M. at Universal Hyundai responded on 11/17/2017

Hi Glenda,

Thank you for your positive feedback. We look forward to seeing you again.

Service Department 

Ruth K. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What do you want?"
Convience
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:46 AM
Jennifer M. at Universal Hyundai responded on 11/17/2017

Hello Ruth,

Thank you for sharing your recent service experience. We look forward to seeing you again.

Service Department 

Nibea V. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service = Happy Customer"
I had a great guy named Greg and he treated me like Family. He went beyond my expectations. Wish that there be more people like Greg. Excellent work. Thank you Greg
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:17 PM
Jennifer M. at Universal Hyundai responded on 11/17/2017

Hello Nibea,

Thank you for sharing your experience with one of out service advisors Greg Gilbert. It has been a pleasure for him and Universal Hyundai to make sure we exceeded your expectations.

Service Department 

Ediel P. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy"
Greg was amazing he helped me out in all i needed
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 07:35 PM
Jennifer M. at Universal Hyundai responded on 11/17/2017

Hi Ediel,

Thank you for taking the time to share your review. We look forward to seeing you again.

Service Department 

Joe L. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service"
I did not have an appointment nevertheless I was able to get my vehicle serviced in a timely manner
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 05:02 PM
Jennifer M. at Universal Hyundai responded on 11/17/2017

Hi Joe,

Thank you for sharing your experience with Universal Hyundai Service Department.

Service Department 

ANTHOINETTE W. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service"
Great customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 03:16 PM
Jennifer M. at Universal Hyundai responded on 11/17/2017

Hi Anthoinette,

We will pass your kind words to Rhoda Allen and the team. 

Service Department 

Displaying Review 1 - 20 of 4543 in total