Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

8951 Reviews

ReScore Reviews™ (190)

ReScore
Overall Rating 4.3315819/5Overall Rating 4.3315819/5Overall Rating 4.3315819/5Overall Rating 4.3315819/5rating 4.3315819
Original
Overall Rating 2.22632/5Overall Rating 2.22632/5rating 2.22632rating 2.22632rating 2.22632
93% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


JL
John L.
Saint Cloud, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Safety recall and tps problem on one of my tires.
the recall was handled fast and efficiently. The TPS problem has not been remedy. The low TPS has caused the indicator to illuminate again. Please setup another appointment. The service I received was outstanding. I will return until the problem is fix. This service department has provided me excellant service.

HM
Hector M.
Kissimmee, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Friendly service agents. Andre Gracia does a great job every time I visit.
Great service

RA
Ramon A.
Kissimmee, FL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Rhoda
Rhoda is always available to help you. She is always there when I need her. Thank you for all your assistance every time I get my car service.

TD
Thales D.
Kissimmee, FL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Very good advised
Always is very good the advise and dealerships

IR
Illiana R.
Orlando, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Great customer service
Gregory our maintenance service person, was very helpful and display an exceptional customer service at all times.

TP
Thomas P.
Belle Isle, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
The service rep Rhonda
Great job and friendly

MM
Miriam M.
Orlando, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Customer Service
Excellent customer service.

Verified Customer
Saint Cloud, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
The customer service staff
Great customer service!

DS
Daniel S.
Orlando, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Los mejore en servicio
Excelent costumers service

GA
Gladys A.
Kissimmee, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Friendly personel and fair price.
Pretty good!

IL
Ines L.
Orlando, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Henry Lathbridge
Over all am happy with the services I received.

SB
Susan B.
Orlando, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Has great hours and nice people
Got 4 tires called in the morning and went right in to get it done
Diannette C. from Universal Hyundai responded on 02/15/2019

Hello Susan,

Thank you for filling out our review we really value your business, We really value your business.

Service Department


WT
Wanda T.
Kissimmee, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Customer Service
I was taken care in a professional way.
Diannette C. from Universal Hyundai responded on 02/15/2019

Hello Wanda,

Your kinds words are truly appreciated, Thank you for filling out our review.

Service Department


JS
James S.
Kissimmee, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great Service
Punctual, friendly service department! It made service a pleasure!
Diannette C. from Universal Hyundai responded on 02/15/2019

Hello James,

We understand your time is valuable, Thank you for filling out our review.

Service Department


Verified Customer
Kissimmee, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
😕
Todo bien. Sólo no me gustó que no tenían la pieza que necesitaban para arreglar el problema el mismo dia y tener que esperar que llegue la pieza para hacer otra cita.
Diannette C. from Universal Hyundai responded on 02/15/2019

Hello,

Thank you for filling out our review it really means alot to us.

Service Department


JL
James L.
Kissimmee, FL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Fantastic service!
I just want to let you know that I’m always very happy with the service I receive.
Diannette C. from Universal Hyundai responded on 02/15/2019

Hello James,

Thank you for filling out our review it really important to us.

Service Department


Verified Customer
Kissimmee, FL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Service
Excelente
Diannette C. from Universal Hyundai responded on 02/15/2019

Hello,

Thank you for providing us with feedback, Thank you for filling out our review.

Service Department


RN
Randolph N.
Orlando, FL
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Kmhtc6ad6hu323168
Excellent attention
Diannette C. from Universal Hyundai responded on 02/15/2019

Hello Randolph,

Thank you for filling out our review we really appreciate it very much.

Service Department


Verified Customer
Orlando, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
very organized
Always easy in easy out , never late
Diannette C. from Universal Hyundai responded on 02/15/2019

Hello,

Thank you for taking the time to fill out our review, we really appreciate it very much.

Service Department


ET
Elizabeth T.
Orlando, FL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Service Agent
Carlos is fantastic he always does his best to help and get your car repaired. He keeps you informed and goes out of his way to help you.
Diannette C. from Universal Hyundai responded on 02/15/2019

Hello Elizabeth,

Happy to see that Carlos was fantastic and always does a great job to get your car repaired,Thank you for filling out our review.

Service Department