Reviews
GL
George L.
Orlando, FL
2016 Hyundai Sonata Hyb
Verified Customer
Service
Great
Recommended
EB
Edward B.
Kissimmee, FL
2014 Hyundai Tucson
Verified Customer
iTS ALL ABOUT EXCELLENCE!!
Only positive service. Rhoda goes above and beyond. She is the best!!!!!!!!!!
Recommended
CW
Charlene W.
Orlando, FL
2016 Hyundai Tucson
Verified Customer
Service
My service advisor, Rhoda is the best I've ever encountered. She is very knowledgeable and cares about her customers.
Recommended
Verified Customer
Kissimmee, FL
2017 Hyundai Elantra
Verified Customer
Excellent service
I had an appt. and did not wait too long. The service is great and they took care of me.
Recommended
IA
Ilka A.
Kissimmee, FL
2013 Hyundai Accent
Verified Customer
great service
good service
Recommended
Verified Customer
Kissimmee, FL
2011 Hyundai Sonata
Verified Customer
Service
Great service!
Recommended
SM
Scott M.
Saint Cloud, FL
2015 Hyundai Elantra
Verified Customer
Thank you Rhonda!
A frustrating experience was saved by someone taking the time to talk and explain what was happening
Recommended
WR
Wilson R.
Orlando, FL
2011 Hyundai Elantra
Verified Customer
Servicio exelente
Muy amable y profesional costumer services
Recommended
SR
Susana R.
Kissimmee, FL
2010 Hyundai Elantra
Verified Customer
Awesome service
I have to say that you guys don't disappoint. I used to take my other car to a private and expensive mechanic friend because I didnt trust the service department of my car brand. Yet so far I feel like y'all are doing a good job. What you say may be wrong it is. My service advisor Ryan Rodriguez is very courteous and kind.
Thank you Hyundai and Ryan Rodriguez.
Thank you Hyundai and Ryan Rodriguez.
Recommended
ER
Erving R.
Kissimmee, FL
2016 Hyundai Veloster
Verified Customer
Against bullying Veloster
Greg took care of me like always. He is awesome.
Recommended
Verified Customer
Orlando, FL
2015 Hyundai Sonata
Verified Customer
Service
Staff always courteous and knowledgeable.
Recommended
KB
Karen B.
Orlando, FL
2015 Hyundai Sonata
Verified Customer
Best Service
Waited on the service drive a little longer than I care to, but Carlos was friendly and professional. The quality of service and price were great!
Recommended
FD
Fransico D.
Orlando, FL
2017 Hyundai Tucson
Verified Customer
Great customer service
It was my first time using Universal Hyundai Services. The staff was very friendly, to set an appointment was very easy. I arrived and I was taken care. I waited about 2 hours for the services to be completed.
Recommended
Diannette C. from Universal Hyundai responded on 12/14/2018
Hello Fransico,
We are glad to hear that you were provide with truly exceptional service while you were here with us.
Service Department
SP
Sheila P.
Winter Garden, FL
2017 Hyundai Elantra
Verified Customer
good service
friendly service comfortable waiting area
Recommended
Diannette C. from Universal Hyundai responded on 12/14/2018
Hello Sheila,
Thank you for taking the time out of your day to fill out our review.
Service Department
WL
Wing L.
Kissimmee, FL
2016 Hyundai Tucson
Verified Customer
Fast service
Excellent service
Recommended
Diannette C. from Universal Hyundai responded on 12/14/2018
Hello Wing,
Thank you so much for that great review.
Service Department
HR
Hamerling R.
Orlando, FL
2012 Hyundai Veloster
Verified Customer
Ryan is the best
We had great service from Ryan. He really took the time to take care of our needs and was very knowledgeable!
Recommended
Diannette C. from Universal Hyundai responded on 12/14/2018
Hello Hamerling,
Happy to hear that Ryan provide you with great service, We really business.
Service Department
RT
Robert T.
Davenport, FL
2011 Hyundai Sonata
Verified Customer
service on my 2011 Hyundai
excellent service
Recommended
Diannette C. from Universal Hyundai responded on 12/14/2018
Hello Robert,
Thank you for taking the time to fill out our review, We really appreciate it very much.
Service Department
Verified Customer
Saint Cloud, FL
2017 Hyundai Tucson
Verified Customer
Great service
Ryan is a professional he kept me updated their entire visit and treated me like a person instead of $$$ I will be seeing him from now on.
Recommended
Diannette C. from Universal Hyundai responded on 12/14/2018
Hello,
We are glad your experience here was a positive one thank you for filling out our review.
Service Department
DB
Diana B.
Orlando, FL
2012 Hyundai Sonata
Verified Customer
Fantastic!!!!!
Ryan rocks he was amazing I will only be seeing him thanks for the great service experience.
Recommended
Diannette C. from Universal Hyundai responded on 12/14/2018
Hello Diana,
We are glad that Ryan was amazing, Thank you for filling out our review.
Service Department
AS
Angel S.
Kissimmee, FL
2012 Hyundai Sonata
Verified Customer
Friendly, efficient, thorough
The staff is friendly, try to get through as efficient and thorough as possible
Recommended
Diannette C. from Universal Hyundai responded on 12/14/2018
Hello Angel,
Glad to hear that you were provide with truly exceptional service with friendly and efficient. Thank you for filling out our review.
Service Department