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University Hyundai of Decatur

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(805 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
52
Total ReScores
4.9
ReScore Average
78
Net Promoter Score ®

Business Details

About

University Hyundai of Decatur strives to make every experience memorable by designing an exemplary car purchasing experience that goes into creating a delightful atmosphere to exceed every customer's expectations!

We offer Hyundai's latest award-winning lineup of new vehicles, Q-certified pre-owned,
University Hyundai of Decatur strives to make every experience memorable by designing an exemplary car purchasing experience that goes into creating a delightful atmosphere to exceed every customer's expectations!

We offer Hyundai's latest award-winning lineup of new vehicles, Q-certified pre-owned, and a full service maintenance facility. We can fulfill your fleet car needs from leasing, purchasing, and service.

Our current Hyundai selection includes, Azera, Genesis G80 and G90, Sonata, Accent, Tucson, Santa Fe, the Elantra and the new IONIQ.

Located at 1211 Beltline Rd. SW in Decatur, AL, we are proud to serve the City of Decatur! With all the great things happening at Hyundai, we want to earn your business. Come see why Hyundai owners are the most loyal!!
...more

Categories
Hyundai Dealer, New Car Dealer, Auto Repair
Contact
(256) 280-2131

Business Hours

Mon
7:00 AM - 6:00 PM 8:30 AM - 8:00 PM
Tue
7:00 AM - 6:00 PM 8:30 AM - 8:00 PM
Wed
7:00 AM - 6:00 PM 8:30 AM - 8:00 PM
Thu
7:00 AM - 6:00 PM 8:30 AM - 8:00 PM
Fri
7:00 AM - 6:00 PM 8:30 AM - 8:00 PM
Sat
8:00 AM - 2:00 PM 9:00 AM - 8:00 PM
Sun
closed
* Central Time (US & Canada)
1211 Beltline Road SW Decatur, AL 35603
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(805 Reviews)

YL
gravatar
yen l.
Collierville, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/25/2022
0
Category: Service
Horrible services from both salesman and manager
Bought a Palisade SEL there last week, was told that i had bluelink with my purchase, but somehow it didn't work, told me to wait for 24 hrs so it can get activated, waited and nothing happened. Texted Ted (Salesman) back, said he will find out Monday and will get back to me. So i waited til the end of WEDNSDAY and still noone calls. I had to text them back myself complaining that it is very unprofessional of them making me wait so long without any updates. It seems like they only care about selling cars but not the service afterwards. Manager Gerard Selsey then called me and that he apologized that my car isn't equipped with bluelink. Thry Shouldve told me that from the day I got my car right? Both the manager and the salesmam don't even know the product they're selling their customers, is it unprofessional or is it a lie? you tell me! So basically he apologized for making me wait so long for nothing and just suck it up! "Ha, you got tricked, live with it, move on!", offers no compensation whatsoever! Regret driving there for 3.5 hrs to buy the car with such horrible service, never again!
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