Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

398 Reviews

95% Would Recommend
Latest Review 11 days ago

Reviews


BA
Brett A.
Mesa, AZ
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Brett said overall the customer service at the business was good.
This review was collected via phone interview by Customer Research Inc.

WS
Willie S.
Tempe, AZ
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Willie said they were helpful in every way.
This review was collected via phone interview by Customer Research Inc.

DM
Donald M.
Mesa, AZ
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Donald said he received fast service, the staff was respectable, and it had decent prices.
This review was collected via phone interview by Customer Research Inc.

JL
Joseph L.
Mesa, AZ
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Joseph said the staff members were really professional and they went over everything with him. He stated he felt like they really wanted to make sure the vehicle was fixed before he drove away in it.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
They fixes Uhauls mistakes
Thank you Valley Express Towing and auto repair. They came to our rescue after uhaul botched a hitch install that caused our fuse box to melt. This happened at 950 PM at night with 2 kids and they were there in record time and got us right in the service station too. Stan, Alex and Mr. Wilson(tow truck driver) were excellent. Thanks again.

PB
Peter B.
Phoenix, AZ
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Peter said the business provided him with great service.
This review was collected via phone interview by Customer Research Inc.

WT
William T.
Mesa, AZ
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
William said the employees were nice. They provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

NM
Nolan M.
Mesa, AZ
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Service
Nolan said the staff didn't have the specific type of oil that his vehicle needed.
This review was collected via phone interview by Customer Research Inc.

FO
Fransico O.
Mesa, AZ
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Fransico said the business was very honest, helpful and nice.
This review was collected via phone interview by Customer Research Inc.

HG
Horace G.
Arizona
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Horace said the price was a little high.
This review was collected via phone interview by Customer Research Inc.

LM
Liz M.
Queen Creek, AZ
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Liz said the work was done quickly and the business got her vehicle back quickly.
This review was collected via phone interview by Customer Research Inc.

GG
Greg G.
Arizona
Dodge Aries
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/09/2018 Category: Service
Greg said this business' prices were too high, much higher than what he paid for his vehicle. He stated they wanted to sell him stuff he did not need at the moment. His check out diagnostic fee was $200.00.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Mesa, AZ
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Jennifer. She said the staff were good and not pushy. She said they got everything done.
This review was collected via phone interview by Customer Research Inc.

KD
Karen D.
Arizona
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Karen said the business was good to her and they were very fast.
This review was collected via phone interview by Customer Research Inc.

RS
Rhonda S.
Arizona
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Rhonda said the staff forgot to reinstall a portion under her dash, but otherwise the service was good.
This review was collected via phone interview by Customer Research Inc.

RF
Rene F.
Arizona
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Rene said the business always does great work.
This review was collected via phone interview by Customer Research Inc.

MM
Maria M.
Arizona
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2018 Category: Service
Spoke with Philippe. He said he was not satisfied with his overall experience with this business. The vehicle was taken in for a diagnostic and they charged him $120 just for that service. He stated that he felt that he was overcharged. Due to this issue, he would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

CB
Carmelita B.
Mesa, AZ
Nissan Murano
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/23/2018 Category: Service
Carmelita said this business did not do anything. She is not satisfied with her vehicle. She ended up missing a funeral because of her vehicle not running right. She is so upset about that. She is unsure if they did a diagnostic test. They were driving her vehicle around. . They never found the problem and told her nothing is wrong with her vehicle. The check engine light comes on and off, and she had to pull over several times to cool the vehicle. She thought it was her battery, but she was told her battery was good and her alternator was checked and she was told it was good too. They told her it could be the transmission, but they are not sure what the problem is. She does not like the service at this business. She had to pay $57 and change to get the vehicle back from them. She asked for a loaner to attend the funeral, and they told her they can not offer her a vehicle.
This review was collected via phone interview by Customer Research Inc.

JS
Jose S.
Arizona
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Jose said the business did a great job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MA
Marcia A.
Phoenix, AZ
Buick LeSabre
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/17/2018 Category: Service
Marcia said she was not very happy because this business didn't do certain things right when they were putting the vehicle back together, so she took her vehicle somewhere else.
This review was collected via phone interview by Customer Research Inc.