Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

71 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


RJ
RAJSDALE J.
Hunt, TX
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
great service
fast and professional service. Great clean shop.

RJ
ROY J.
San Antonio, TX
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
A Caring Place
I give God glory for Victor's Service Center. Praise the Lord!!! This is definitely the Lords company and this team represents Jesus hands and feet so well. Glory to God!

TL
Tony L.
San Antonio, TX
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Tony said when he goes there for service, the staff treat him like a friend.
This review was collected via phone interview by Customer Research Inc.

GS
GRAHAM S.
Schertz, TX
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019
Peace of mind.
Knowing that you can be at ease with the accumulation of expertise and knowledge that the professionals at “ Victors Jaguar” will bring to evaluate and repair your automobile is for sure Peace of Mind.

NL
NAM L.
San Antonio, TX
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
Great services
Paul and his team are the best. Thank you

CW
Chris W.
San Antonio, TX
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Chris said the staff gave good service, they inform him with what's wrong with his vehicle and they are honest.
This review was collected via phone interview by Customer Research Inc.

NL
NAM L.
San Antonio, TX
Lexus GX 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
Great quality services
Paul and his team always provide best quality work and customer services.

JA
JENNY A.
San Antonio, TX
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Comfortable, friendly
Great, fast, thorough service, family friendly atmosphere. Always a pleasant experience.

DH
DAN H.
Boerne, TX
Jaguar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Always Great
Victor service center always does great work ...... they know the cars so well that everything gets done right the first time !

KN
KARSTEN N.
Elmendorf, TX
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Excellent as always
When it comes to Jaguar. Victors Service center is the best option here in San Antonio. Ever since I bought my Jaguar XKR I have always taken it here to get service done. Victor and his team are honest and do a good job. Their pricing is very reasonable and I would recommend them to anyone.

CE
Cynthia E.
San Antonio, TX
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Cynthia said the staff took care of her, the job was done on time and it was a good job.
This review was collected via phone interview by Customer Research Inc.

ED
Ernesto D.
San Antonio, TX
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Ernesto said that the place did what they were told to do and so far his vehicle is good.
This review was collected via phone interview by Customer Research Inc.

GR
GABRIEL R.
San Antonio, TX
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Victor offers personalized service with high quality and reasonable prices
Victor and his staff offers what is rarely seen anymore: Personal service and attention to the customer's requests.
I have been using Victor's services for several years now. I own a 2000 XKR and a 2004 Type S jaguars as well as a GLK 350 Mercedes Benz that he service as well.
His diagnostics are accurate, and his advice is always honest. He only recommends the work really needed by the car, and will allow to postpone some non-critical service until I am ready to have it performed.
Although he did not agreed with my decision of installing after market high performance headers in my XKR, he continues giving me advice on issues related to this modification.
I will highly recommend Victor to any one with a Jaguar or any other European (and even Japanese) car who is looking for professional, specialized service at a fraction of the dealer's costs.

Verified Customer
San Antonio, TX
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Excellent service
Very friendly and thorough!

RG
Richard G.
San Antonio, TX
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Richard said he was so impressed with the work that was done on his vehicle that he brought in a second vehicle. He worked with a service manager who was very nice, helpful and also knowledgeable. He didn't try to up sell him and he also explained everything to him.
This review was collected via phone interview by Customer Research Inc.

DH
DAN H.
Boerne, TX
Jaguar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Jag Service
The personal. They are tops. They're professional and courteous.

PH
PHILIP H.
San Antonio, TX
Mercedes-Benz G550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Great personal car care
Serviced my Mercedes: attention to detail , corrected everything, reasonable charge (compared to a Mercedes dealer), called about service details, washed the car!

WE
WAYNE E.
San Antonio, TX
Jaguar XJ12
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019
Service
Excellent highly skilled technicians, mechanics, deliver service in a highly professional manner.

RR
Randy R.
San Antonio, TX
Jaguar XF
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/21/2019 Category: Service
Randy said there was a little bit of a mis-diagnosis up front.
This review was collected via phone interview by Customer Research Inc.

MG
Mary G.
Bandera, TX
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Mary said the mechanics know how to repair her vehicle and know what they are doing. A lot of mechanics will just take people's money and not repair their vehicles, but not these guys.
This review was collected via phone interview by Customer Research Inc.

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