ReScore Reviews™ (4)
Here at Virginia Tire we are aware that mistakes will happen. How we handle them is what makes us who we are. nothing is more important to us than assisting people with there vehicles so that they may get back on the road and live there lives. Thank you for your response.
our apologies for failing to meet your expectations. Communication was lost somewhere and this lead to your experience.We will use this feedback to help us locate possible internal problems so that we may eliminate these type incedents from happening. Thank you for making us aware of your visit.
Thank you for the feedback. our apologies if the findings of the repair that required a new tire purchase were not communicated to you very well. Feedback such as this helps us to train our associates better.
Thank you for bringing this to our attention. Someone should be contacting you in the near future.