Vision Hyundai of Canandaigua

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585-394-3800
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,740 Reviews)
5 star
84%
4 star
9%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (58)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews

JP
Julie P.
Clyde, NY
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/23/2021 Category: Service
Nice place
Easy to schedule and drop off vehicles nix e atmosphere
Recommended
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 07/23/2021

Thank you so very much for the review we try very hard to make your service visit excellent. I am truly sorry we have fallen on this visit we will contact you shortly in hopes of learning how to improve. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
Verified Customer
Honeoye, NY
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021 Category: Service
Service
Great vehicles, great service!
Recommended
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 07/12/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
KS
Kirk S.
Shortsville, NY
2020 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021 Category: Service
excellent service department
Excellent service people and did great job on our car.
Recommended
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 07/08/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
BM
Barbara M.
Canandaigua, NY
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021 Category: Service
Paying attention to the small details
After my tire rotation I noticed that all four tires had been treated to make them shine!
Recommended
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 07/08/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 07/09/2021

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 07/09/2021

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
RP
Ronald P.
Geneva, NY
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021 Category: Service
recall
friendly, courteous. prompt,
Recommended
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 06/25/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
LB
Linda B.
Victor, NY
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021 Category: Service
My Experience
Called Hyundai and made an appointment for my car to be serviced . Upon arriving a gentlemen asked my name after giving .He showed me the service lounge for customers to sit while waiting for the vehicile. The lounge was very clean and comfortable.
Recommended
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 06/11/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
KD
Karen D.
Canandaigua, NY
2013 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021 Category: Service
Routine maintenance
I always have a great experience at this location. Service staff is excellent and they take care of their customers
Recommended
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 05/28/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
BB
Bonnie B.
Waterloo, NY
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2021 Category: Service
Business
They always have been excellent
Recommended
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 05/03/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
Verified Customer
Lima, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021 Category: Service
Excellent Service!
The service team is polite, friendly and kind...they are trustworthy and honest. It is not difficult to schedule an appointment, and service is completed in a timely manner. The entire building is comfortable, clean and bright. I have purchased several cars there, and their sales team is excellent.I highly recommend Vision Hyundai of Canandaigua!
Recommended
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 04/30/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
Verified Customer
Victor, NY
2021 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021 Category: Service
Great Service
They did a great job when I went to look. I ended up buying a car because and never felt pressured. Sales people were great to deal with. Alex did a great job. Very honest and hard working.
Recommended
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 04/29/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
Verified Customer
Rochester, NY
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2021 Category: Service
staff is very good to work with and are very nice to me
staff is very good to work with and are very nice to me
Recommended
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 04/21/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
RD
Robert D.
Canandaigua, NY
2020 Hyundai Santa Fe
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2021 Category: Service
Dealer followed up on my initial review.
This can be a learning experience for the mechanic.
Not a major issue for me.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/19/2021 Category: Service
Service
See attached
Recommended
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 04/19/2021

Thank you so very much for the review we try very hard to make your service visit excellent. I am truly sorry we have fallen on this visit we will contact you shortly in hopes of learning how to improve. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
AP
Angela P.
Victor, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021 Category: Service
Friendly staff over all amazing experience!
Wonderful Service each time I have gone in there for routine service.
Recommended
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 04/15/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
SS
Sarah S.
Clifton Springs, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021 Category: Service
Knowledgeable and friendly
I went in for an oil change. They found a worn tie rod when they did a multipoint inspection. The staff made sure I knew exactly what they did and what was wrong. I made an appointment for a few days later and was out in about an hour.
I am beyond impressed with the service, friendliness and knowledge. I would definitely recommend vision hyundai to anyone.
Recommended
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 04/10/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua
JB
John B.
Waterloo, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021 Category: Service
Tucson 2016
The service department is professional, prompt and efficient. Scheduling an appointment was very easy. I was taken care of quickly. My repair was done efficiently and to my satisfaction.
Recommended
DL
DAVID J L., Service Director from Vision Hyundai of Canandaigua responded on 04/09/2021

Thank you so very much for the review! We are very happy to hear your service visit was exceptional, we are looking forward to seeing you in the future. 

David Lyzwa
Service & Parts Director
Vision Hyundai of Canandaigua