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West El Cajon Automotive & Transmission

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(965 Reviews)
81

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
6
Total ReScores
4.8
ReScore Average
81
Net Promoter Score ®

Business Details

About

When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You should also know that West Automotive Group’s facilities have been meeting these expectations for many years since we first opened back in 1993. That’s probably why we enjoy so much repeat business! All of us consider our facilities to be the finest auto repair and transmission service providers in all of San Diego County ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(619) 440-4044
Opening in 46 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
844 N Johnson Ave El Cajon, CA 92020
West El Cajon Automotive & Transmission's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(965 Reviews)

AJ
gravatar
Alicia J.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2026
verified customerVerified Customer
10
I am hoping the problem will get fixed once and for all.
Its very important to me that they showed great concern for my continued concern and safety with my truck. The last time they worked on my truck it hasnt been right since. I hope it gets figured out and fixed so i can feel safe when im driving my GMC truck.
Brian B. from West El Cajon Automotive & Transmission responded on 07/30/2026 06:30 AM

Thank you for taking the time to share your feedback.

Your safety and confidence in your vehicle are our top priorities, and we truly appreciate the opportunity to make things right. We understand how frustrating it can be when a concern persists, and we're committed to getting to the root cause so your GMC is repaired properly.

Thank you for recognizing our team's concern and dedication to your situation. We value your trust and will continue working diligently until you're comfortable and confident behind the wheel again. We appreciate your patience and look forward to getting you safely back on the road.

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